Sue Morris – författare

Provides the essential skills required for effective facilities management Facilities Management (FM) plays a vital role in ensuring the smooth operation of workplaces, balancing strategic goals with day-to-day operational needs. Introduction to Facilities Management is a structured and comprehensive introduction to the key functions of FM, equipping professionals with the foundational skills necessary to excel in this evolving field. Covering a wide range of essential topics, this comprehensive guide enables readers to understand the diverse responsibilities of FM and apply practical knowledge to workplace challenges. Introduction to Facilities Management is designed for those new to the industry, offering a clear and practical exploration of FM’s core principles and functions. It bridges the gap between theory and practice by incorporating real-world scenarios and examples, helping learners develop the confidence to tackle operational challenges. By covering key areas such as workplace safety, resource management, and service coordination, the highly experienced authors provide a solid foundation for those pursuing professional qualifications, including the IWFM Level 3 Mandatory Units. Written for professionals aiming to enhance their skills and contribute to workplace efficiency and organisational success, Introduction to Facilities Management: Covers all key operational aspects of FM, making it an ideal study companion for certificationOffers a step-by-step approach to developing essential FM skills to ensure workplace efficiency and operational successHighlights the growing professionalisation of FM and its increasing influence on organisational effectivenessSupports career development by equipping readers with the foundational knowledge needed for advancement in FM rolesWith a focus on day-to-day operational effectiveness, Introduction to Facilities Management: Foundational Skills for Effective Workplace Operations is ideal for individuals working in Facilities Management at a junior level, as well as students pursuing industry qualifications. It is a valuable resource for those studying workplace operations, property management, and organisational efficiency in vocational training programs and professional development courses.

Grief is a natural reaction to loss but in some cases it can be devastating, preventing you from moving on in your life and affecting your relationships and work. This fully updated self-help guide offers an examination and explanation of the grieving process and outlines clinically-proven strategies, based on cognitive behavioural therapy (CBT), to help you adjust to life without a loved one: * Knowing what to expect when you are grieving * Understanding the physical and psychological reactions to grief * Practical coping strategies to help you deal with your loss

Reassuring and helpful strategies to guide you through your griefGrief is a natural reaction to loss, but in some cases it can be devastating, causing a loss of direction which can impact our relationships and work.This practical guide will help you to regain a sense of control and offers tried and tested strategies for adjusting to life without your spouse, friend or family member. Relentless grief can cause a host of physical problems, including difficulties eating, disrupted sleep and becoming over-reliant on alcohol. It can also lead to serious emotional and psychological problems such as depression, anxiety, panic attacks and complicated grief. But techniques from cognitive behavioural therapy (CBT) can help.This self-help book covers:· Coping with the unexpected or long-anticipated death of a loved one· Establishing a routine and tackling avoidance of difficult issues· Practical concerns such as making decisions and dealing with birthdays and anniversaries· Returning to work and planning a new future OVERCOMING self-help guides use clinically-proven techniques to treat long-standing and disabling conditions, both psychological and physical. Many guides in the Overcoming series are recommended under the Reading Well Books on Prescription scheme.Series Editor: Professor Peter Cooper

Wings of a Butterfly is an unputdownable novel filled with intrigue, mystery and desire. It’s a love story that’s romantic and evocative, yet its greatest strength comes from the women at the heart of it. The novel explores nostalgia, tragedy and heartache, as well as finding absolution to move on from the past. The omniscient narrator returns to her past to embrace the thrust of adolescent love – questioning that familiar connect between the bond of friendship, infatuation, desire and obsession.Wings of a Butterfly explores young love. The novel is told in parallel time with two converging love stories depicted through the emblematic butterfly. The first is the omniscient narrator’s love for Marisa, and the second is avant-gardist Aunt Iris’s love for Uncle John. Four distinctive characters mesh and collide to create a tale of love, truth, unforeseen betrayal and adversity. Our omniscient narrator has been obsessed with Marisa since they first met as children, hankering for her lifelong friend’s acceptance but only finds comfort and consolation in Uncle John, who later falls madly in love with free-spirited Aunt Iris. The novel rides on the power of new journeys, facing painful emotions as a result of tragedy and heartache.