Wendy Gordon – författare

The Emotional Intelligence Skills Assessment (EISA): Self is your personal instrument to understanding and increasing your emotional intelligence Developed in partnership with MHS (the same company who brought you the EQ-i), The EISA: Self is a 50-item assessment that measures EI on 5 scales: Perceiving, Managing, Decision Making, Achieving, and Influencing.The EISA: Self will help you better understand how emotional and social skills impact your performance and how you can strengthen your effectiveness by using these skills successfully. It will also help you: Discover the major components of emotional intelligenceRecognize the behaviors and characteristics of an emotionally intelligent personIdentify areas where you can apply emotional intelligenceEvaluate your own emotional strengths and opportunities for growth

Your Personal Guide to Understanding and Increasing Your Emotional Intelligence This hands-on workbook is your companion to the dynamic Emotional Intelligence Skills Assessment (EISA) workshop in which you will be given the opportunity to measure your skills in five key areas—Perceiving, Managing, Decision Making, Achieving, and Influencing. These are the key areas that most influence personal performance.Once you have completed the 50-item self and 360° assessments, the EISA workbook will help you better understand how emotional and social skills impact your performance and how you can strengthen your effectiveness by using these skills successfully. The EISA participant workbook will also help you: Discover the major components of emotional intelligenceRecognize the behaviors and characteristics of an emotionally intelligent personIdentify areas where you can apply emotional intelligenceEvaluate your own emotional strengths and opportunities for growthGenerate action steps for improving your emotional and social abilities that will lead to success

This book opens the black box of qualitative market research and reveals the inner workings of the qualitative process. The influence of group dynamics on the data itself, the significance of body language in the interaction between researcher and respondent and the application of techniques to discover the private world of the individual are all exposed. So too, is the least visible part of all research projects - the interpretation of content given the fact that people often ''don''t say what they mean'' and ''don''t mean what they say''. This book brings together a detailed overview of procedures and techniques in contemporary qualitative market research. These evolving techniques are making qualitative research increasingly influential. A clear understanding of their strengths and weaknesses is therefore vital to anyone involved in research - whether market, industrial, social, governmental or medical.

This book opens the black box of qualitative market research and reveals the inner workings of the qualitative process. The influence of group dynamics on the data itself, the significance of body language in the interaction between researcher and respondent and the application of techniques to discover the private world of the individual are all exposed. So too, is the least visible part of all research projects - the interpretation of content given the fact that people often ''don''t say what they mean'' and ''don''t mean what they say''. This book brings together a detailed overview of procedures and techniques in contemporary qualitative market research. These evolving techniques are making qualitative research increasingly influential. A clear understanding of their strengths and weaknesses is therefore vital to anyone involved in research - whether market, industrial, social, governmental or medical.

Criticized as parsimonious and cruel in the later 1800s, the Poor Law for Scotland was first passed in 1845 as a frankly humanitarian measure in response to desperate poverty on display in Paisley and elsewhere in the early 1840s. Poor Law Inspector James Shaw Brown of Paisley Burgh Parish, a compassionate, detail-oriented bureaucrat, was charged with alleviating suffering while limiting expense. In his four-decade career he served the poor, the parochial board, and rate payers of the parish, weaving their conflicting needs and demands though the arcane rules of the law. Inspector Brown and colleagues across the nation interpreted and debated the meaning of the law in correspondence and the courts for decades before it approached its final form. This book delves into Inspector Brown’s life and records to reveal how poverty and the poor law shaped life experiences for tens of thousands of ordinary Scots in the middle years of the nineteenth century.