Association for Talent Development – förlag

Get into the business of speaking and training. There are dozens of books on public speaking. But only Speak for a Living will show you how to launch, build, and sustain a successful speaking and training career. Wondering whether making the leap into this industry is for you? In this revised and expanded edition, authors Anne Bruce and Sardék Love offer updated strategies for navigating the public-speaking business. Their new material on social media and website marketing will help you find your niche and create a unique brand that reaches the right audience. They’ll show you how to diversify your services in an increasingly globalized industry, whether through booking international gigs, getting published, or developing new products. And they’ll use their years of experience to help you avoid the mistakes so many speakers and trainers make. Speak for a Living also has field-tested tools and checklists that all speakers and trainers will find valuable, whether they’re new to the profession or old pros. Use them to identify ideal clients, prepare for any presentation, and become a meeting or event planner’s dream speaker. And if you want to sharpen your performance skills, the book has a whole chapter on how to take your abilities to the next level. Speak for a Living is the ultimate insider’s guide. Use it to gain insight into the professional speaking lifestyle and become the speaker or trainer people request again and again.

What’s your story?The most successful brands aren’t created, they are unearthed. Successful branding is based on authenticity. So how do you reveal your own brand? First, by searching yourself for answers to questions like these: What do you do better than anyone? What are you most proud of? What makes you lose track of time? In Digital You: Real Personal Branding in the Virtual Age, branding authority William Arruda describes the 21st century world of personal branding and guides you to define, express, and expand your personal brand for the virtual world. Branding is not about being famous, Arruda explains; it’s about being selectively famous. It’s about more than social media excess. When you understand the true value of personal branding, you can use it as a serious career development strategy.Digital You offers a deep dive to understanding and defining your unique promise of value—making a great first impression, mastering multimedia, and, ultimately, expanding your network and promoting thought leadership. You’ll learn how to develop, design, and sustain a personal brand throughout the fluid movements of any career. Understand how to be clear about your digital brand and your unique promise of value so you can increase your success and happiness at work and in life. It’s time to stop worrying about career extinction and start crafting a brand of distinction.

Information is more readily available, thanks to technology, but learners are struggling with content overload. Learning boards can help engage employees’ knowledge and reduce how much content they wade through. In this issue of TD at Work, Michelle Webb and Jerry M. Kaminski detail ways to develop a learning board strategy. They likewise explain: • The what and why of learning curation • Ways to get started with content curation • How to build an intelligent curation mindset • Strategies to shape your learning board process • Reasons learning board governance is imperative and how to create such oversightTools & Resources in this issue are a stakeholder discussion preparation worksheet, intelligent curation checklist, and content curation source tracking sheet.

Companies cannot grow without strong technical employees. But the strengths and biases of technical staff can make leadership challenging for their managers, whether those managers rose up from the ranks of technical staff or came from outside the tech world. In “Leading Technical Talent,” Lou Russell takes readers inside the minds of their information technology staff and considers some of the challenges IT departments face. She offers guidance on hiring, retention, and performance management that can help IT managers keep their department’s work in alignment with company goals.This issue of TD at Work includes:· typical characteristics of technical staff· a framework for determining behavioral preferences· misconceptions that keep technical staff from advancing· a discussion of women in IT· a career development template.

Never Stop LearningThe ticket to a successful and fulfilling life is a significant upgrade to everyone’s ability to learn. Visionary teacher and lifelong learner Patricia McLagan views learning ability as software for processing daily life. And like all software, learning software require upgrades—and regular reboots! In Unstoppable You: Adopt the New Learning 4.0 Mindset and Change Your Life, McLagan shares her method for keeping learning powers sharp, ensuring that we can continuously advance and adapt in a nonstop world. We’re born with basic programming, which is learning 1.0. We then evolve and upgrade as we make our way through the education system in learning 2.0, and we start to self-manage how we learn as we integrate our diverse experiences and master skills in learning 3.0. That brings us to learning 4.0—learning mastery. This final upgrade equips us with survival skills for the 21st century— skills essential to meeting our goals in a world that’s always in motion. Discover McLagan’s seven practices for effective lifelong learning—from hearing and heeding calls to learn, to taking steps to translate new skills into action. Unstoppable You also includes a complete toolkit of supporting templates, guides, and tips. Unstoppable You is the handbook to your dynamic future. Begin actively shaping your success in fast-changing times today.

Success in the workplace requires more than strong job skills and business savvy. It also requires emotional intelligence. Sometimes called EQ, emotional intelligence is the ability to understand and respond appropriately to your own and others’ emotions. “Using Emotional Intelligence in the Workplace” provides an overview of emotional intelligence and explains how to build important EQ skills. In this issue of TD at Work, you will find: · descriptions of emotional intelligence competencies· a personal EQ assessment· steps for developing emotional intelligence· explorations of workplace trends· stories of employees and leaders learning to manage emotions.

Unlock the Potential in Your Employee SurveyYou spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change.What happened? When did the survey become just another “check the box” task for HR to administer and employees to fill out? In Engaging the Workplace: Using Surveys to Spark Change, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don’t know why they want to conduct a survey and how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys—annual, semiannual, quarterly, pulse—all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey’s potential to make a difference.With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.

Today, All Learning Is Blended LearningModern learning audiences want flexibility and personalization—development on their terms. They need a blended approach to learning that lets them grow their skills and knowledge where they actually perform their work. When designed and implemented effectively, blended learning can breathe life back into your talent development offerings. Blended Learning is packed with easy-to-apply techniques to ensure your blended learning program is a success. Learning expert Jennifer Hofmann combines the latest findings in adult learning with her time-tested best practices to deliver powerful results. Pro tips, resources, and tools included throughout help you quickly locate concepts and ideas to plan, design, implement, and evaluate a blended campaign.This book delivers. When it comes to blended learning, discover what works.Blended Learning is part of an ATD series, What Works in Talent Development, which addresses the most critical topics facing today’s talent development practitioners. Each book in the series is written for trainers, by trainers, and offers an examination of core subject matter and a defined way to solve real issues.

Make your learning organization truly indispensable. If you’re planting the seeds of improved organizational and individual effectiveness, you are a true learning leader. You know better than anyone that learning is an evolution, not a singular event. But what if your organization isn’t on the same page? Or worse, what if you find that your efforts are the first to go when there’s a change in the C-suite, or when budget cuts loom? Learning for the Long Run tackles sustainability concerns head-on. Discover seven proven practices businesses use to ensure continuity in learning and development. Original case studies from the public and private sector put these practices into action, while self-assessments and job aids show you how to attain a sustainable mindset. Explore how FlightSafety International leveraged its measurement capabilities to drive results and improve its avionics safety system. How the U.S. Army Warrant Officer Career College built and bent its change capabilities to prepare the next generation of Army officers, amid labor shortages and complex global threats. How the Tennessee Department of Human Resources led an award-winning shift to transform a tenure-based environment into a performance-driven learning culture. And more. In Learning for the Long Run, innovative change leader Holly Burkett demystifies how to earn credibility and grow the learning function into a mature enterprise that will weather today’s frequent business disruptions. Now’s the time to build lasting organizational value and resist the temptation of the quick fix.

Communication skills are important for everyone, but especially for managers. In this issue of TD at Work, Ken O’Quinn walks managers through a process for crafting clear, effective prose. He provides guidance for organizing your thinking, creating your first draft, and fine-tuning your words to make them as clear as possible.“Business Writing for Managers” has specific tips to help you eliminate stuffy language that keeps readers at a distance and, instead, write lively prose that draws them in. His advice can help you with all kinds of messages, from short emails to lengthy proposals.This issue includes:· before and after writing samples· a process for effective editing· suggestions for formatting· advice for sharing difficult information· tips for distinguishing yourself as a communicator.

To improve performance, you need to understand where you are and where you want to go. In “Get the Whole Picture With Performance Assessments,” Hadiya Nuriddin guides readers through a process for defining your desired performance and developing solutions to help your organization fill the gap between its current status and its performance goal.This issue of TD at Work includes: • a five-step performance assessment process • tips for identifying a central question • advice for reporting your findings • a performance analysis planning guide • questions to consider when deciding on solutions.

Whether you’re a seasoned training professional or an occasional presenter, you can make your presentation a true learning tool by implementing these effective strategies. In “PowerPoint: Your Co-Facilitator,” Brian Washburn shows you how to create great presentations using any presentation software. This issue of TD at Work includes: • strategies for developing presentations • guidance on using adult learning theory as a basis for design • tips for focusing slides and using dynamic graphics • a storyboard template • a checklist for use throughout the presentation development process.

The complex and changing nature of healthcare makes professional development and growth a necessity and a challenge. Coaching may be the key to helping healthcare professionals navigate this tricky terrain and become curious, courageous, and energized in their pursuit of better care for patients. In this issue of TD at Work, healthcare and coaching professionals DJ Mitsch, Mark Greenawald, and Cindi Ackrill explore how coaching can help medical personnel reframe their thinking to prevent burnout while achieving greater success in their work. Among the resources in “Coaching in Healthcare,” you will find:· tips for building a case for coaching· sample coaching questions· a coaching journey map· descriptions of different types of coaching· a self-coaching exercise.

To thrive in the modern healthcare setting, healthcare practitioners need strong emotional intelligence and interpersonal skills. In “The Importance of Emotional Intelligence in Healthcare,” Joann Farrell Quinn and Sarah E. Hoffe teach talent development practitioners about the emotional intelligence and interpersonal skills that health practitioners need. This issue of TD at Work includes:tools to help healthcare practitioners build their emotional intelligenceguidance on how healthcare practitioners can practice emotional intelligence to succeed at all levelsthe emotional intelligence frameworkexercises to use with healthcare practitioners.

Move beyond reactively developing shadowing and rotational programs to proactively championing for them at your organization. In “A Value Add: Shadowing and Rotational Programs,” Mia Mulrennan explains the value of these programs both for organizations and employees. She explains: · what shadowing and rotational programs are· strategic reasons for building these programs· simple tools to use to get started· how to achieve programs that help learning “stick” and produce winning outcomes.

Subject matter experts (SMEs) play a valuable role in any learning program, but working with them is not always easy. In “Secrets to Successful SME Projects,” Sarah Wakefield and Patty Murdock explain how training developers can cultivate a productive relationship with their SMEs. This issue of TD at Work provides specific steps to follow before, during, and after the development of your learning program. The authors follow an instructional designer and a SME through the process, showing what each stage looks like and what the designer can do to ensure that the project runs smoothly. In this issue, you will find:· tips for choosing SMEs· a step-by-step plan for a kickoff meeting· advice on what to do when things go wrong· a risk mitigation chart· a discussion of prototyping versus detailed drafting· dos and don’ts for successful debriefs.

Embrace the Power of Executive CoachingAs businesses become more complex, they tend to lean on their high performers to fend off competitors, innovate, and pivot to unexplored markets. But who do these executives and leaders turn to when they need to refine their own skills?Executive coaches. In The Art of Executive Coaching, Dr. Nadine Greiner takes you behind the scenes with nine stories of executive coach Alice Well and her clients. Follow along as she lets you in on the secrets, tips, and tricks to unlocking the transformative performance results leaders need. With Alice’s help, these individuals learn to adapt their personal leadership styles, illuminate their blind spots, and adopt new ways of relating and managing to benefit their teams and organizations. But it’s not all smooth sailing. Dr. Greiner shares Alice’s bumps along the way, too. With this book, aspiring executive coaches will understand why coaching works so well—why certain techniques enable leaders in sales, tech, healthcare, and more to achieve dramatic results in a relatively short time. There is no one-size-fits-all approach to executive coaching. As these stories show, you must adapt your approach to meet the unique needs, traits, and habits of each leader. That’s part of what makes the business of executive coaching thrilling—and increasingly in demand. No executive is perfect; there’s always room for improvement. The skilled executive coach helps make this possible.

Talent development is not just about supporting individuals. Both the individual and organizational aspects of talent must come together for companies to meet strategic goals and achieve organizational effectiveness. In “Measuring and Maximizing the Impact of Talent Development,” Alec Levenson explains how a systems approach can increase the impact of talent development efforts. When leaders measure talent across the organization, they can eliminate the gaps between where the organization is and where it ought to be. In this issue of TD at Work, you will find:· a definition of the systems approach to talent development· a model for moving beyond measuring individual performance· advice for prioritizing talent development challenges· examples of how to take a systems approach to traditional talent development activities.

Go from order-taker to valued performance consultant. You may be pressured to give an immediate “yes” to a training request. Resist. Instead, start playing an essential role in driving your organization forward by using needs assessment to target your training programs to support critical business goals. Organizations need staff to be efficient and effective. That calls for training programs that get to the core of performance issues. A needs assessment ensures that you understand the root of problems like knowledge gaps, performance issues, and product quality and gives you the tools to resolve them. This second edition of Needs Assessment Basics starts with the initial training request and guides you all the way through data collection and making training recommendations. A progressive case study illustrates the seven phases of a needs assessment plan to reinforce each chapter’s content. Part of ATD’s Training Basics series, Needs Assessment Basics will help you develop a foundation that will ensure the training programs you design and deliver will help the organization succeed.

Master the new world of work. You want—no, you need—a new job. But not just any job. The job. So you polish your resume till it shines. You apply for countless openings, tailoring your message to each. You search for the hidden job market, although it remains very well hidden. And the response? Well, it’s underwhelming. To top things off, maze-like online application systems appear designed to keep you and the perfect job apart. What’s going on? How people successfully land jobs has changed. You need help from a pro, someone who navigates career data, the labor market, and hot jobs with ease. You want a coach who will tell you what to pursue and what to avoid, and an expert who has mastered job-hunting and career change to offer wisdom gained from experience. What you need is a career coach. Better yet, several.Expert career coaches contributing to this volume include Lakeisha Mathews, Dan Schwartz, Sheila Margolis, Alisa Cohn, Michelle Riklan, Marie Zimenoff, Laura Labovich, Lynne Williams, Thea Kelley, Jean Juchnowicz, Alan DeBack, Marilyn Feldstein, Vivian Blade, David Hosmer, Barbara Seifert, and Nicole Miller.Find Your Fit guides you through answering foundational questions like: What do I want to do with my career? Where should I do it? And how do I get there? As you develop a strong sense of self-awareness, you’ll be able to identify the work environment best for you, shape your online identity, and network more effectively by focusing on people instead of openings. You’ll learn about coveted employee referrals, and how to get one at your target company. With the help of experienced career coaches, you’ll be able to handle any kind of interview. And, you’ll become familiar with the pre-employment testing and assessments increasingly common today.What are you waiting for? Your personal coaching session awaits.

Count the number of times you’ve said “no” to an idea. Whether you inadvertently put out a spark of brilliance or nixed a nonstarter, your response took away someone else’s opportunity to feel heard. And that’s an innovation killer.No one knows this truth better than improv expert Karen Hough. Go With It: Embrace the Unexpected to Drive Change brings you Hough’s discoveries from the front lines of innovation. She has seen how business innovators deal with dichotomy by preparing, playing, and thinking upside down. Improv troupes succeed on stage because they apply the “Yes, and” principle. Whatever the first person says, the next person affirms and adds to it. But this practice isn’t limited to onstage brilliance—corporate teams caught up in old patterns of thought and action can learn to improvise and innovate, too. Pharmaceutical scientists who know how to improvise can accelerate their fuzzy front-end work on new drugs. Technologists who are masters of going with it know how to successfully bring their breakthroughs to market. Executives who use improv techniques get their teams working and innovating together. Their stories fill this book. And they emphasize that it’s the process of listening, agreeing, and discussing an idea that’s monumentally important. Hough shows you that anyone can learn to be more creative and innovative. It just takes flexibility, humor, and focus—that’s improv.

Are your virtual training tools ready for a tune-up?You''ve discovered the best way to reach remote audiences without boarding a single plane. And you''ve learned that an effective virtual training program is relatively short, highly relevant, and extremely engaging. Now you need the tried-and-true tools that will make your next program an all-out success. Virtual Training Tools and Templates: An Action Guide to Live Online Learning offers proven resources for delivering top-notch virtual training programs. Make expert trainer Cindy Huggett''s professional array of virtual tools your own, and discover new perspectives from a range of training trailblazers. You''ll find their real-world lessons learned and get full access to their secrets of the trade. Starting with a simple four-step process (get started, get ready, get buy-in, and get going), Huggett helps you select the right technology, then offers detailed sections on how to design content, develop activities, and work with both facilitators and producers. And if you''re wondering how to prepare participants and evaluate program results, Huggett does not disappoint. Follow along as she guides you with new and relevant tips, tools, and templates every step of the way.A virtual training pioneer, Huggett wrote this book for you---instructional designers, facilitating trainers, learning coordinators, and training managers. And she continues to experiment with creative techniques and hone her skills so you can jump in with confidence. This complete guide builds on the author''s popular The Virtual Training Guidebook---use them together or on their own to delve into Huggett''s holistic approach to virtual training.

As an L&D professional, you know not to take a client request at face value. But can you steer misguided initiatives in the right direction, arriving at a solution that works for your customers and your company?Partner for Performance is the key to aligning your learning and development role with your organization''s greatest needs. Performance improvement specialists Ingrid Guerra-López and Karen Hicks offer a framework for fast-tracking your growth as an ally to managers and a consultant to business leaders. Their structured, yet versatile method is a fit for any organization, and you can use it throughout the learning-solution process. Form lasting partnerships with stakeholders. Generate, share, and use performance data that support decision making and action. And help your organization avoid failed training initiatives that waste effort, time, and money, while brewing employee disengagement.Change the L&D status quo and build credibility for your department --Partner for Performance will show you how.

Don''t Let Brilliant Ideas Get Lost in Bad Presentations.Inspiring and influencing others starts with the effective delivery of ideas. Speaker and trainer Christee Gabour Atwood designed the interactive two-day, one-day, and half-day workshops in this book with exactly that in mind.Help your training participants become confident speakers who engage and invigorate others with effective presentations and address challenges with tact and professionalism. Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. Workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.

Create stunning digital media quickly and affordably.Shaky camerawork and scratchy audio just won’t cut it with your learners. But can your time- and budget-constrained training department produce the polished media they expect? Absolutely. In Rapid Media Development for Trainers, veteran trainer and author Jonathan Halls uses his experience running the BBC’s prestigious production training department to help even the smallest learning team dazzle. Whether you need to build a training program, blend your offerings, or flip your classroom, this book will help you make learning dynamic with rapid media techniques.Free of overly technical jargon, Rapid Media Development for Trainers is for novice and expert learning professionals alike. It explains essential learning and media concepts and adapts standard production practices to your work schedule. You won’t need to max out your budget on expensive equipment, or stress over camera models and editing software. Use simple tools—some that you already have—to create video, audio, and online content while avoiding common missteps.Turn once uninspiring training programs into riveting learning experiences that incorporate compelling video, crisp podcasts, and eye-catching presentations. Discover: why planning media production always beats out winging it which cost-effective tools can deliver high-quality digital media what visual, auditory, and graphical concepts are indispensable during creation how you can pull all your media together and edit it for a complete learning experience. Boost your production and content quality with this ultimate guide to fast and affordable media development.

Professional certifications differ from other types of credentialing and education, and they can have a significant effect on an individual’s career. In “Develop Your Career With a Professional Certification,” Bob Collins delves deeper into professional certifications and their benefits. He details:· how they differ from other credentials· how to determine which certification to pursue· how to prepare for a certification exam· ways to maintain a certification.

A Simple, Effective Approach to Attaining Learning and Performance ResultsJob aids are often the most practical way to get quick performance improvement, particularly in time-pressured, resource-constrained situations. Not sure where to begin, or even if a job aid is the right choice? Job Aids Basics will teach you everything you need to know about selecting, creating, and using job aids.In this revised second edition, author Joe Willmore has included new examples of how to use job aids, as well as a new chapter on creating job aids for mobile devices. This is in addition to his step-by-step guide to determining the right job aid format for any situation, developing it using proven best practices, and implementing it in a way that ensures people will actually use it on the job. Willmore also gives you an evaluation process to determine if the job aid accomplished the business objectives you set out to meet.Each chapter contains insightful tips and tricks to help you avoid common mistakes people make when designing a job aid. There are also exercises at the end of every chapter so you can practice what you’ve learned. And as with all books in ATD’s Training Basics series, icons will alert you to essential concepts and definitions. Go from novice job aid designer to expert by adding this crucial resource to your training toolkit.

Change Your Training NarrativeAs a trainer, you try to facilitate connections for learners, knowing you must first make connections for yourself. One way to do that is to be a storyteller. But how do you tell stories? How do you find stories to tell? StoryTraining: Selecting and Shaping Stories That Connect explores how to find your stories and deliver them for learners, ultimately strengthening the storyteller you already are. The challenge with storytelling, according to author Hadiya Nuriddin, is in finding a story to tell. This book focuses on that elusive part of storytelling—finding the stories lurking everywhere and telling them. Hadiya shows you how by pulling from other disciplines, especially literature and creative writing, to help you select, structure, shape, and tell stories that can facilitate connections between you, your learners, and the material. You’ll learn about the characteristics of stories that are most useful for facilitating learning, and understand what each looks like in practice. StoryTraining also includes helpful checklists as well as the author’s surefire tips, diagrams for story timelining, and favorite story models.Given the push to make training more relevant, storytelling ability will continue to be in high demand. If you yearn to find your own stories—and to successfully engage with learners and others—this is the facilitation book you have been waiting for.