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The level of stress and conflict in today’s world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more high conflict people who are preoccupied with blaming others and verbally venting or attacking those around them.
Yet, these upset emotions and conflicts can often be calmed immediately through the use of a simple EAR Statement™, a method of verbal communication developed and refined by Bill Eddy of the High Conflict Institute over the past fifteen years and taught to hundreds of thousands of professionals and individuals.
Following on the success of his widely-known BIFF Response® method and books for written communication, this new book will come in handy when interacting in-person in all kinds of upset situations: family conflicts, workplace disputes, neighbor controversies, angry customers, clients and patients; and any other setting.
A simple statement communicating empathy, attention and/or respect to an angry, sad, mentally ill, or other upset person at any time can work wonders in minutes. Yet it's not as easy as it looks. It takes practice and this book gives over twenty examples of applying this method in families, communities, customer relations, workplace, political discussions, business, police encounters, racial conflicts, schools, mental health settings, and others.
Empathy, attention and respect are what all people are looking for, especially when upset or in a conflict. This book will give you the details of how to calm upset people with EAR every day. Words matter.
185 kr
Tillfälligt slut
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High conflict mediation requires a paradigm shift from traditional mediation—high conflict experts Bill Eddy and Michael Lomax show you how.
Over the past ten years the authors have been developing and practicing tips for managing high conflict clients in mediation, which is now a fully developed new method called New Ways for Mediation®. Mediating High Conflict Disputes gives all of the little tips which any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high conflict cases—or any cases.
Bill Eddy is primarily a family mediator in San Diego, California, with a worldwide reputation for training mediators, lawyers, judges and counselors in methods for working with clients with “high conflict” personality disorders or traits. He is the recipient of the Academy of Professional Mediatiors Family Mediation Lifetime Achievement Award 2021.
Michael Lomax is a mediator dealing with family, workplace, military and government agency disputes in British Columbia, Canada. Both have provided training in this method for High Conflict Institute over the past ten years.
This book is divided into three parts:
Part 1 provides a thorough explanation of the thinking and behavior of parties with high conflict personalities, with an emphasis on what does not work and should be avoided.
Part 2 provides a detailed description of the New Ways for Mediation method, including several paradigm shifts in each step of the process for greater success. Its similarities and differences with interest-based negotiations and transformative mediation methods are explained.
Part 3 includes numerous examples describing cases with special issues in several settings, including family, workplace, and disputes involving government agencies.
216 kr
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For Therapists, Lawyers, Judicial Officers and Mediators
319 kr
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Skickas inom 3-6 vardagar
190 kr
Skickas inom 5-8 vardagar
At age twelve, Ateesh is forced into an arranged marriage with an abusive man. When she objects, she is told that she "needs a man's name on her, to protect her." While in one era that would have been the end of her story, here it is just the beginning for a young woman determined to make her own decisions. She engages the help of other strong women who, despite worries about family honor, eventually help Ateesh obtain a divorce and enter the path to a new life that leads to university. Learning there about modern relationships, independence and control become even more important to her. Rather than submit to the oppressive control of another man, she decides to use men to gain independence from them.
This decision leads her to enter into multiple "temporary marriages," a form of prostitution sanctioned by society and religion through a skewed interpretation of the Koran and Islamic law. We follow Ateesh in the coming years as her world becomes increasingly complicated and divided-one life behind closed doors as a siqeh and another as a university student and researcher working for women's equality.
Based on interviews conducted by the author, Ateesh's story represents the compelling accounts of legal and cultural injustices that prevail in modern Iran.
Born in Tehran, attorney and professor Nadia Shahram planned to be the Iranian Barbara Walters. Interrupted by the 1979 revolution, she moved to the United States where she advocates for Muslim women's rights.
205 kr
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52 Weeks of Hope, Inspiration, and Mindful Ideas for Greater Peace and Happiness
223 kr
Skickas inom 5-8 vardagar
Family members and friends of individuals with a diagnosis of borderline personality disorder need support, knowledge, resources, and, above all else, hope for a healthier and happier future.
The Borderline Personality Disorder Wellness Planner for Families provides weekly inspiration and planning tools for parents, spouses, siblings, and partners of those who are suffering with the emotion dysregulation and self-sabotaging behaviors that are associated with borderline personality disorder.
In Part 1, discover the value of taking care of yourself, how to find a well-trained therapist for your loved one, and the necessity of patience with yourself and self-compassion.
Next, in Part 2, take the Self-Care Assessment and then get started with the Weekly Self-Care Tracker. After thirty days, take a new Self-Care Assessment to see how you've grown!
Designed to give you practical ideas based on ideas from dialectical behavior therapy, mentalization-based treatment, and mindfulness, this book will give you what you need to improve your relationship starting today and keep you on track all 52 weeks of the year.
Amanda L. Smith is the author of the popular title, The Dialectical Behavior Therapy Wellness Planner which has sold over 10,000 copies.
321 kr
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Contrary to popular belief, borderline personality disorder is NOT a life sentence!
If you live with borderline personality disorder (BPD), you already know how painful it can be. But take heart recovery is possible! The Big Book on Borderline Personality Disorder offers advice from someone whos been there and speaks from inside BPD, with empathy, care and insight.
Author Shehrina Rooney shrugs off the stigma, busts myths, and translates the diagnostic criteria into everyday language. She explains the brain science of emotion dysregulation and shares her favorite strategies and skills for weathering the storm.
The Big Book on Borderline Personality Disorder includes special chapters for family and loved ones, men with BPD, and anyone newly diagnosed. The author gives readers strategies for coping with BPD in the workplace and as a parent. In short, this book covers everything you (or your parents or therapist) could possibly want to know about BPD.
This book gives you the information and tools to reclaim your life. With warmth and humor, Shehrina Rooney shows you how you can find contentment, stability, and the freedom to enjoy each day as it comes.
242 kr
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