Management Books 2000 Ltd – förlag

Using a previously unparalleled range of sources, this book reconstructs Hitler’s thought processes and objectives. It shows that Hitler developed a concept of “NATIONAL SOCIALISM” in which anti-capitalist ideas played a far greater role than has previously been assumed. Zitelmann shows that Hitler’s anti-capitalism became increasingly radicalized and that he eventually became an admirer of Stalin’s Soviet planned economy.

A complete professional guide to the increasingly critical area of financial control, packed with sample reports, analysis layouts and real-life examples. The function of Financial Controller has never been more important than today in a time of challenging economic conditions and intense market competition. Written in plain English, the book is intended for use by anyone responsible for financial management, and will be useful for students as well as financial practitioners. Alasdair Drysdale has over 30 years experience on five continents, first as a chartered accountant, and then as a management consultant and interim director specialising in complex project management, financial control and company turnaround. His previous books include The Report Report (a guide to writing business reports) also published by Management Books 2000.

Intimately affecting the lives of everyone on the planet, retail is the world's largest business. But what does it take to be truly successful in this highly competitive and cut-throat arena? Face to face, Martin Butler interviewed nearly 100 of the world's most successful retail bosses and now takes you behind the scenes of their victories. From New Zealand to New York, China to Cape Town, this ground-breaking book delivers extraordinary access to some sensationally big thinking from the biggest names in retail including: Wal-Mart, Carrefour, Tesco, Macy's, M&S and Starbucks. This robust and exhaustive two-year research programme has led Martin to identify six guiding principles for retail success - no matter how large or small a retail business may be. From Aldo to Zara, this revolutionary book includes 54 easily digestible case studies, packed full of insight and innovation. To thrive, retailers must look to establish a competitive edge. This book will show them how.

Martin Butler knows what it takes to succeed when it comes to the modern customer. As an entrepreneur, a marketeer, and more recently author, lecturer and high-end retail consultant, he has worked with many leading names. In this book he distils the essence of a lifetime's work into 50 Steps for true customer excellence. Packed with examples, anecdotes, and quotes from top retailers and businesses around the world, the book will entertain as it will instruct. Butler's knowledge and expertise in this area is well-known. At the end for him, it boils down to one guiding principle: It's Not About Us, It's All About Them! Commerce is going through a period of rapid and fundamental change. To thrive, organisations must find an emotional edge. They must look to be chosen. They must be customer-obsessed. Above all, they must care...This book will show them how

It’s capitalism’s fault. That’s the usual answer, whether it’s climate change, environmental degradation, rising inequalities, poverty, greed, war, or just the turning of productive humans into suggestable and addictive consumers. Capitalism prioritizes profits over humanity, say its critics, generating monopolies and undermining democracy. But do the charges against capitalism stack up, or are they merely myths in need of debunking? Dr Rainer Zitelmann examines the 10 most commonly raised objections to capitalism. And, in each case, he reveals the critical flaws that debunk arguments against an economic system that has taken billions out of poverty, raised living standards for the vast majority and improved the health and life expectancy of all who live under it. Against each charge, Zitelmann offers a counter argument using a wealth of evidence: proving that it’s not capitalism that’s failed but a century of anti-capitalist experiments.In Defence of Capitalism provides capitalism’s defenders with the facts and arguments they need to counter (usually false or misinformed) anti-capitalist allegations.

This is another in the 'in Ninety Minutes' series, which offers the reader a comprehensive but easily read and easily digestible text, covering a specific topic in an hour and a half of study. Supply Chain is the process which integrates, coordinates and controls the movement of goods, materials and information from a supplier to a customer to the final consumer. The essential point with a supply chain is that it links all the activities - buying/sourcing, making, moving and selling - between suppliers and customers to the consumer in a timely manner. This easy-to-follow book is specifically written for anyone involved in the business of logistics, as user, operator or student. It covers the following essential areas: The role of warehousing and its strategic aspects; Stock analysis and inventory management; Stock control; Equipment and information/communications technology; Regulations and legislation, risk assessment and accidents; Productivity, cost and service; Outsourcing, developments and trends; People management, culture and team work

This really is a practical book about the subtleties of selling - a book to be read from cover to cover or to be dipped into to find a great tip for today's selling tasks. It is a no-holds-barred approach, a complete 'how to' guide that will be welcomed by experienced sales people just as readily as by newcomers to the business. Amongst these essential tips for dynamic selling, you will find helpful advice about stopping prospects from asking for discounts, how to subtly control sales, how to handle difficult objections, how to make more money, how to work to your own strengths, how to stop people from 'shopping around', how to remain positive, how to get prospects to sell for you, how to avoid price becoming an issue and much, much more. From the first tip - even if you haven't made a sale, you have at least found a way of selling that doesn't work! - to the last which is about comparing your activity rate with your success rate, there is something for every occasion. Even if you only manage to use one of these 86 tips and thereby make a great sale, the book will have paid for itself - this is a win-win situation of the highest order. A book you must have - now!

This provocative and candid book goes behind the scenes to reveal the secret of success behind a number of leading UK retailers. It includes in-depth case studies on John Lewis, Selfridges, Carphone Warehouse, Odd bins, Topshop, B&Q and HMV and unique insight from a number of top retail analysts and commentators. It challenges conventional wisdom and makes the case that what the retailer stands for (the brand) is more important than what is sold (the merchandise). Targeted at anyone involved, or simply interested, in retail selling, this important book will help you become a better, smarter retailer in an increasingly competitive and changing world. It will give you the perspective and the retail branding tools to make a difference, whatever your level.

"5S Kaizen in 90 Minutes" is a concise guide to the popular Japanese management principles of 5S kaizen - a proven methodology for the achievement of continuous improvement and total quality management. 5S Kaizen is growing in popularity both in the Far East and in the West. In Hong Kong there is now a government-funded "5S Association" and its accreditations are as highly prized as the internationally recognised ISO9000 and ISO14000 standards. This practical manual explains the system and shows how any business can follow its guidelines and achieve the benefits.

A guide to the philosophy and practice of servant leadership, with articles by a number of recognised consultants and practitioners in the field. It explains how true leaders are driven by a motivation to help and serve others, and shows how these principles can be profitably employed in business institutions and organisations. First conceived over 30 years ago by celebrated American management guru Robert Greenleaf, the ideas of servant leadership are only now beginning to acquire major international recognition. The book is supported and endorsed by the UK's Greenleaf Centre for Servant Leadership. Contributors include James Autry, Lance Bloch, Olle Bloom, Charlie Foote, Jan Gunnarsson, Bob Henry, Jaap Huttenga, Jane Little, Terri McNerney, George SanFacon, Henry Stewart and Andrew Walsh.

A practical and proven approach to successdul change management. The key to successful change is to get the support and commitment of staff throughout the process. This book shows managers how to achieve this - and what will happen if they don't. The author explains what motivates employees in times of change. Employees' needs must me met on five fronts: the provision of certainty; understanding of the purpose of the change; a feeling of control over their destiny; the replacement of old connections/relationships with new ones; and a commitment to the success of the change. Packed with examples and case studies, the book provides a practical blueprint for leading people through change - an invaluable tool for any manager responsible for planning or delivering change. Dr Anthony Greenfield is a management consultant with several years experience advising blue chip organisations such as Sainsburys, Marks and Spencer and Prudential Assurance. In 2003 he won a National Training Award for his work with Sainsburys. Over the past 5 years he has been responsible for training over 3000 line managers, board members and consultants.

A fascinating practical guide to the use of sound in business, from performance-enhancing soundtracks to retail environments and office partitions. The world is full of sound - most of it unwanted and unplanned - which can change our moods, our behaviour and our performance. This book explains clearly how to use this fact to great advantage, in terms of productivity and customer performance. In a few years, a company's sound will become as important as its logo and public image. Here is a practical guide to planning and managing sound for increased profit in all aspects of business. Julian Treasure is founder of the world's first strategic sound consultancy and an international consultant on all matters of the use and abuse of sound in business and commerce. He is frequently invited to speak at international conferences.

During the past fifty years there has been an upsurge in helping people to build on strengths. This has proved an effective way of helping individuals, teams and organisations to achieve their picture of success. Written by one of the pioneers of strengths coaching, The Art of Strengths Coaching provides is the distillation of a lifetime's work in the field, and a rich resource of material for practitioners at all levels. The book is written in three sections: The art of strengths coaching: the philosophy, principles and practice. The art of strengths coaching with individuals. The art of strengths coaching with teams and organisations. Packed with real life examples, the book continually moves from the concepts to the concrete. It is an invaluable resource for anybody who wants to enable people, teams and organisations to achieve ongoing success.

A breakthrough study of entrepreneurial success by a leading expert in the field. David Hall spent 20 years researching what makes a successful entrepreneur. This book is the result. David Hall has spent years trying to discover what distinguishes the entrepreneur from the ordinary mortal. He calls this behavioural code the "Entrecode" - a mix of traits, mindsets and abilities which combine to enable true entrepreneurial success. This book describes his quest to crack the code, by years of painstaking research and analysis. It was only when he brought in a sports trainer and neuroscientist from America, that he finally succeeded in identifying the secrets of the Entrecode. David Hall is a well-known British consultant, writer and broadcaster in the field of entrepreneurial skills, and a successful entrepreneur in his own right. In 1992 he won a BAFTA Award for his BBC1 Business series 'Winning' and the UK Premier Business Award for Television for the BBC2 programme 'Get Better or Get Beaten'. He was presented with the Ernst & Young North Region Entrepreneur of the Year Award in the year 2000 for his support of entrepreneurs.

This book consists of a number of exercises designed to help you to analyse and develop your personal skills, aptitudes and ambitions. It provides the key to a number of essential career development skills, including: Knowing Yourself; Learning from Experience; Research Skills; Setting Objectives and Making Action Plans; Making Decisions; Looking after Yourself; and, Communicating. In carrying out the exercises in this book you will discover what is important to you about your work, your interests, your transferable skills, and your most comfortable career pattern. You will be helped to set personal and career objectives and make action plans to take greater charge of yourself and your life. Using a new system for classifying jobs and courses devised specifically for this book, your own personal profile can be checked against jobs, education and training opportunities and leisure pursuits to help widen your range of possibilities.

Procurement capability in most organisations is hampered because purchasing people are beset by organisational challenges - 'soft' issues like territorial stakeholders; organisational cultures that hold Procurement in poor esteem; and the lack of a great 'Procurement brand'. Procurement Mojo is THE definitive guide to building a credible Procurement brand and a capability to match. It reveals practical techniques to strengthen Procurement and raise its profile in the wider enterprise. Be inspired and energised in your Procurement job! Become more effective and organisationally savvy to up your game! Get your Procurement function firing on all cylinders! Embed Procurement in the fabric of the wider organisation! Boost your functional capabilities and build a great 'Procurement brand'!

Top presenter and trainer Steven Harris provides a highly charged practical guide to customer service, based on the award-winning principles used by his consultancy Energize Learning. Fired Up and Ready to Go! is packed with tips and exercises to help readers work towards peak performance both as individuals and within the teams they manage. The book is divided into three parts: Part One focuses on techniques for self-management and peak performance; Part Two describes the skills and behaviours required to engage effectively with customers and colleagues alike; finally Part Three focuses on the leadership skills needed to get teams, departments and companies all fired up and ready to go at all times!

In all the books on leadership skills, one key element is consistently missing - the leader's psychology. For the first time, this book sets out a compact model for successful leadership based on an understanding of the hidden psychological challenges faced by all leaders. It is the shortest, clearest, most complete and yet practical guide to leadership you'll find. In this new expanded second edition there are six important advances: One, a new chapter on how to apply the four-dimensional definition of leadership as a practical tool. Two, new questions to help readers assess themselves on the seven qualities of leadership presence. Three, a new 15-page section on motivation backed by extensive research (it's a bit like Dan Pink's book "Drive" only shorter) with practical advice readers won't find elsewhere. Four, a new 25-page section on how to lead organisational change - the toughest of the leadership arts. Based on wide-ranging research, containing ideas known to only a few and closing with Scouller's pioneering new Spiral-Waves change model, it's the most compact yet complete material you'll read anywhere on how to lead change. Five, a new self-mastery technique: 4R.And six, James Scouller has sharpened every chapter to make the key ideas even clearer. As in edition one, it cuts to the chase, but with even more authority and clarity than before. And in expanding certain sections with new ideas, Scouller hasn't lost sight of his chief aim: to offer readers a concise master model. Anyone wanting to grow themselves as leaders should buy this internationally acclaimed book.

The first book in Bob Gorzynski's acclaimed strategic thinking trilogy. The Strategic Mind provides a framework for developing a deeper, more holistic form of thinking using seven core disciplines. Packed with examples and case studies, the book provides both theoretical insight and practical guidance for the 21st-century manager. "The Strategic Mind is unique in its class and should be on the list of essential reading for strategy courses at undergraduate and postgraduate level." Sue Davis, Deputy Dean, University of Gloucestershire Business School "A refreshing, often moving, and much needed new look at strategy in practice." Jeff Watkins, formerly Director of Postgraduate Management Programmes, University of Bristol "Distils the strategic essence from an astonishingly wide range of business and other stories." Simon Burke, Chairman, Superquinn supermarkets and Majestic Wine plc "Excellent - very readable and offers many insightful perspectives on people and situations directly relevant to the world today." Simon Wright, CEO, Virgin Entertainment Group International "This book is an inspiration to all of us wanting to explore our own strategy for a more meaningful life." John Tucker, Founder and Director, The International Centre for Families in Business "An essential book for the 21st-century strategic leader. If you are looking for a new framework to help you make difficult choices in your organisation with clarity and reality, then this book is the one for you!" June Burrough, Founder and Centre Director, Pierian Centre, Bristol

Does it sometimes seem that everyone else is doing 'smarter' things on their smartphones than you? Do you feel you're not taking full advantage of some of the amazing technology available today, or perhaps just don't know that it even exists? Martin Bailey's latest book aims to solve life's little problems, one gadget at a time. Including hardware tech, PC/Mac software and mobile apps, it's laid out in an easy-to-read, concise format with each item covering two pages. It's written in plain English too, with illustrations and links to where you can find out more information. Covering over 100 gadgets, whether you're looking to improve your golf game, fix your PC and fill it with free software, measure a room using your phone or even alter your state of mind without drink or drugs, The Useful Book of Gadgets, Gizmos & Apps has something for everyone.

For over 40 years, David Hall has been helping businesses to succeed, initially in the UK and then globally as his reputation grew. This book includes the stories of 50 selected client projects over the years, providing a unique and powerful insight into what it takes to create a winning business.'Compelling, educational, and very entertaining.' Thomas G Martin, Chairman, Arco Ltd'This book will be invaluable for those entrepreneurs who want to make a step change in their business performance.' Martin Lauer, Founder and MD, The One Point'David Hall knows about people. He knows about entrepreneurs, and he knows about business... a cracking read.' Paul Sewell, Chairman, The Sewell Group'David has a real skill in distilling complex issues into digestible forms.' Dr Simon Haslam, Chair of Academic Fellows, ICMCI'David is a management magician, Yoda for many of his clients... an essential book for anyone who wishes to grow their business successfully.' Dinah Bennett OBE, Director, International Consultants for Entrepreneurship and Enterprise

The art of self-marketing has never been more important. Best-selling author Rainer Zitelmann shows how 12 of the most successful self-promoters of all time achieved their extraordinary fame. The celebrities featured come from a variety of backgrounds from politics to sport, fashion, show business and science. Each has their own technique and their own lessons to offer - essential reading for anyone wanting to create their own successful personal brand."Skillfully combines meticulous analysis with entertaining mini-biographies and practical insights with gossip... Even those who don't want to be on the biggest stage will want to read about how others have done it."OK! Magazine (Germany)"The book portrays twelve completely different celebrities who have more in common with each other than they would probably have ever thought themselves. These illustrious figures serve as models and examples for anyone who wants to learn the tricks of the marketing trade - to get ahead professionally and privately, to build a brand and engage with people on the internet and elsewhere."GRAZIA"If you want to build a brand, this is your bible."ERFOLG Magazine

The Successor’s Voice is a practical guide for family members succeeding to ownership of a family business, either taking over ownership directly or joining as manager and heir apparent. It is written from the perspective of an author who has himself had senior roles in a large and successful family business, who set up a non-profit to support successors and now advises and supports others taking on similar roles in their own family businesses. The role of owner or manager in a family business presents unique challenges for the individual concerned, for the family and for the business itself. This important book provides for the first time a go-to resource for the successor to a family-in-business – taking the reader step by step through the processes required to inform themselves on the possibilities of ownership, decide on the best path for them and in turn make a contribution to successful succession. In the words of the author, it is a book written by a successor for successors.

Barnaby Wynter has been developing his acclaimed Brand Bucket® marketing approach for over 20 years, helping his clients around the world to consistently turn potential customers into long-term customers.The approach turned out to be so successful that it has since been rolled out and applied to over 470 businesses and organisations worldwide.In this new book Barnaby takes the approach a step further, to show readers how they can transform their businesses and become the GO-TO brands in their chosen markets.Readers of his earlier book The Brand Bucket® will recognise the marketing techniques which have earned international success. This book is the next step in the journey.

Best-selling author and historian, Rainer Zitelmann, shows how contrary to popular opinion capitalism is a force for good, enabling prosperity, alleviating poverty and improving people’s lives around the world.A companion volume to the author’s seminal work, In Defence of Capitalism, this book explores the achievements of capitalism across five continents, and demonstrates its success in providing a true platform for economic growth and development. In the words of the subtitle, capitalism is not the problem, but the solution.With foreword by Arthur B. Laffer and Brian Domitrovic.

Asuncion,Bogota, Buenos Aires, Bucharest, Gdansk, Hanoi, Kathmandu, Montevideo, Memphis,New York, Santiago de Chile, Seoul, Tbilisi, Tirana, Ulaanbaatar, Zurich –these are just a few of the stops on Rainer Zitelmann’s world tour. Thehistorian and sociologist traveled to thirty countries on four continents intwenty months, covering over 160,000 miles.The authorpresents an exciting mix of personal impressions, historical research, resultsof international surveys and, above all, hundreds of conversations witheconomists, entrepreneurs, journalists, politicians and ordinary people inthese countries.This bookgives readers far deeper insights into these thirty countries than any touristvisit can, presenting the societies and their backgrounds, exploring eachnation with its history and future. From the perspective of an intellectualfreedom lover, this book shows how poverty and wealth arise.Zitelmann alsomeets leading figures from the global libertarian movement in Europe, theUnited States, Latin America and Asia. Like never before, readers are given anunderstanding of the ideas and activities of this movement, which recently roseto prominence with the election of Javier Milei as President of Argentina.