About our authors Stephen P. Robbins received his PhD from the University of Arizona. He previously worked for the Shell Oil Company and Reynolds Metals Company and has taught at the University of Nebraska at Omaha, Concordia University in Montreal, the University of Baltimore, Southern Illinois University at Edwardsville, and San Diego State University. He is currently professor emeritus in management at San Diego State. A full bio is available at stephenprobbins.com.Dr. Robbins’s research interests have focused on conflict, power, and politics in organizations, behavioral decision making, and the development of effective interpersonal skills. His articles on these and other topics have appeared in such journals as Business Horizons, the California Management Review, Business and Economic Perspectives, International Management, Management Review, Canadian Personnel and Industrial Relations, and The Journal of Management Education.Dr. Robbins is the world’s best-selling textbook author in the areas of management and organizational behavior. His books have sold more than 12 million copies and have been translated into 20 languages. His books are currently used at more than 1,500 US colleges and universities, as well as hundreds of schools throughout Canada, Latin America, Australia, New Zealand, Asia, Europe and the Arab World.Dr. Robbins also participates in masters’ track competition. Since turning 50 in 1993, he’s won 23 national sprint championships and 14 world sprint titles. He was inducted into the US Masters Track & Field Hall of Fame in 2005.Mary Coulter received her PhD from the University of Arkansas. She held different jobs including high school teacher, legal assistant, and city government program planner before completing her graduate work. She has taught at Drury University, the University of Arkansas, Trinity University, and Missouri State University. She is currently professor emeritus of management at Missouri State University. In addition to Management, Dr. Coulter has published other books with Pearson including Fundamentals of Management (with Stephen P. Robbins), Strategic Management in Action, and Entrepreneurship in Action.When she’s not busy writing, Dr. Coulter enjoys puttering around in her flower gardens, trying new recipes, reading all different types of books, and enjoying many different activities with husband Ron, daughter Sarah and her husband, James, and son-in-law Matt, and most especially with her 2 grandkids, Brooklynn and Blake, who are the delights of her life!Lori K. Long received her PhD from the Kent State University. As the Burton D. Morgan Endowed Chair in Entrepreneurship at Baldwin Wallace University, Dr. Long works across her campus to promote entrepreneurial thinking in all disciplines and teaches courses in management and entrepreneurship. Long's research interests include developing entrepreneurs, online learning, organizational culture and effective work/life management strategies. Her work has been published in Higher Education Skills and Work-based Learning, The Journal of Human Resources Education, The Journal of Workplace Learning, The International Journal of E-learning, Equal Opportunities International and The Journal of Management Development, as well as several other journals, books and conference proceedings.Dr. Long also consults with businesses on people management, developing organizational culture, and building innovation eco-systems. When not working or writing, Dr. Long can be found enjoying the outdoors and traveling with her husband David.

• PART 1: INTRODUCTION TO MANAGEMENT Managers and You in the WorkplaceThe Evolution of ManagementMaking Decisions Part 1: Management Practice PART 2: BASICS OF MANAGING IN TODAY’S WORKPLACE Influence of the External Environment and the Organization’s CultureDiversity, Equity, and InclusionManaging in a Global EnvironmentManaging Social Responsibility and Ethics Part 2: Management Practice PART 3: PLANNING Foundations of PlanningManaging Strategy Entrepreneurial Ventures ModulePart 3: Management Practice PART 4: ORGANIZING Designing Organizational StructureManaging Human ResourcesManaging Change and Innovation Part 4: Management Practice PART 5: LEADING Understanding and Managing Individual BehaviorMotivating EmployeesManaging Groups and TeamsBeing an Effective LeaderManaging Communication Part 5: Management Practice PART 6: CONTROLLING Management Control Planning and Control Techniques ModuleManaging Operations ModulePart 6: Management Practice