One Stop Training – serie

This book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking. This text focuses on how to build organizations that are structured around teams. Ideal for managers or consultants who are introducing team-based working into organizations. Examines the psychological and social processes that can facilitate or obstruct successful teamwork. Each chapter contains aims, activities, support materials and tools. Support materials can also be downloaded from an accompanying website. Based on evidence gathered by the authors over 20 years of practical management experience, research in organizations, and consultancy.

This programme is designed for organizations to teach effective interviewing skills to key members of staff for use in a variety of scenarios from selection to disciplinary interviews. The programme begins with assessing current practice and how to develop a corporate policy. The different types of interviews are covered as well as the issues of ethics and interview bias.