Routledge Focus on Tourism and Hospitality – Serie

This is the first book to provide a comprehensive account of sanctions and boycotts in tourism and the economic and ethical complexities that policy makers, tourists, tourism destinations, and businesses face.Sanctions and boycotts are an important feature of the global tourism system and the emerging ethics of tourism. Sanctions and embargoes are increasingly used as coercive instruments of diplomacy and foreign policy by the United Nations, supranational organizations, the US, and other nations to change the actions and behaviors of countries, organizations, businesses, and individuals. At the same time, boycotts and buycotts are a growing feature of political consumerism and interest group activism. Tourism and hospitality destinations, attractions, and businesses can be profoundly affected by this, with the legacy of a negative image lasting for decades. International travel to some destinations may be severely restricted, financial investment and supply chains disrupted, and, in the most comprehensive sanctions and boycotts, substantial economic and personal hardship may be experienced.This book is of interest not only to policy makers, destination management and marketing organizations, and students of crisis and politics in tourism and hospitality but also those who seek to address the interrelationships between sanctions, tourism destinations and attractions, and the tourists who boycott them.

This book offers a critical account of the historical evolution of mountaineering and its relation to the phenomenon of tourism, providing an overview of recent developments linked to the diversification, commodification and commercialisation of mountaineering activity. Mountaineering, broadly defined as hiking, trekking and climbing, is now a mass phenomenon, with continually growing numbers of trekkers, climbers and religious tourists hiking in mountain regions. Increasing visitor numbers require the current policies to be updated. The environments around high-mountain areas and their local resident communities, until recently cut off from civilisation, are sensitive to outside influences and have been abruptly exposed to the impact of mountaineering and related activities. This is the first book to disentangle overlapping terms and definitions related to mountaineering tourism. It identifies the key terms and turning points in mountaineering tourism and discusses the impacts of mountaineering tourism from an environmental, socio-cultural and personal perspective and identifies current tourism management policies. Finally, this book provides a continuum between the past and future of mountaineering tourism and aims to provide policy suggestions for sustainable management of fragile mountain regions.This will be of great interest to upper-level students and academics of tourism, as well as industry representatives and policymakers with an interest in adventure tourism and mountaineering.

This book offers a critical account of the historical evolution of mountaineering and its relation to the phenomenon of tourism, providing an overview of recent developments linked to the diversification, commodification and commercialisation of mountaineering activity. Mountaineering, broadly defined as hiking, trekking and climbing, is now a mass phenomenon, with continually growing numbers of trekkers, climbers and religious tourists hiking in mountain regions. Increasing visitor numbers require the current policies to be updated. The environments around high-mountain areas and their local resident communities, until recently cut off from civilisation, are sensitive to outside influences and have been abruptly exposed to the impact of mountaineering and related activities. This is the first book to disentangle overlapping terms and definitions related to mountaineering tourism. It identifies the key terms and turning points in mountaineering tourism and discusses the impacts of mountaineering tourism from an environmental, socio-cultural and personal perspective and identifies current tourism management policies. Finally, this book provides a continuum between the past and future of mountaineering tourism and aims to provide policy suggestions for sustainable management of fragile mountain regions.This will be of great interest to upper-level students and academics of tourism, as well as industry representatives and policymakers with an interest in adventure tourism and mountaineering.

Managing People in Commercial Kitchens: A Contemporary Approach uses original research to argue that senior managers (head chefs) should differentiate their people management practices in kitchen brigades from those used in the hospitality industry more generally (induction, socialisation, and performance evaluation) due to the group’s strong occupational identity and culture.The understanding of chefs’ work from a management perspective is critical for successful hospitality operations but has been historically under-researched. Chapters provide a detailed account of chefs’ work in commercial kitchens from an HRM perspective. Using occupational identity and culture as a vehicle, this book explores the different aspects of managerial work in commercial kitchen settings: general management, leadership, education and training, skills and competencies, managing deviant behaviour, managing stress, and managing diversity (focused on gender segregation). The final chapter looks at future perspectives on this unique working environment and the many challenges arising from the latest developments such as the COVID-19 pandemic.Providing both theoretical insights and practical applications with the use of case studies throughout, this will be of great interest to upper-level students and researchers in hospitality, as well as a useful reference for current managers in the field.

Managing People in Commercial Kitchens: A Contemporary Approach uses original research to argue that senior managers (head chefs) should differentiate their people management practices in kitchen brigades from those used in the hospitality industry more generally (induction, socialisation, and performance evaluation) due to the group’s strong occupational identity and culture.The understanding of chefs’ work from a management perspective is critical for successful hospitality operations but has been historically under-researched. Chapters provide a detailed account of chefs’ work in commercial kitchens from an HRM perspective. Using occupational identity and culture as a vehicle, this book explores the different aspects of managerial work in commercial kitchen settings: general management, leadership, education and training, skills and competencies, managing deviant behaviour, managing stress, and managing diversity (focused on gender segregation). The final chapter looks at future perspectives on this unique working environment and the many challenges arising from the latest developments such as the COVID-19 pandemic.Providing both theoretical insights and practical applications with the use of case studies throughout, this will be of great interest to upper-level students and researchers in hospitality, as well as a useful reference for current managers in the field.

Drawing upon empirical research and critical literature review, Smart Tourism Destination Governance: Technology and Design-Based Approach provides a comprehensive overview and analysis of smart tourism destination governance and its related challenges.Building on the author’s extensive research background in tourism destinations and information technologies, the book provides a quantitative approach to the phenomenon, using cluster and network analysis. It uses design thinking to provide solutions on how to overcome the challenges faced within the context of tourism destination governance, with a detailed discussion of the contribution of the smart approach to overcoming such challenges. The book is presented in three parts as follows:Part 1: The Need for a New Form of Tourism Destination GovernancePart 2: The Contribution of Smart Approach to Overcoming the Challenges of Tourism Destination GovernancePart 3: Designing Smart Tourism Destination Governance Towards Sustainability, Competitiveness and ResilienceThis work will be of great interest to both tourism scholars and decision-makers within the field of tourism, aiming to provide a detailed overview of and broaden the reader’s horizons in regards to the possibilities of the smart approach to tourism destination governance.

Drawing upon empirical research and critical literature review, Smart Tourism Destination Governance: Technology and Design-Based Approach provides a comprehensive overview and analysis of smart tourism destination governance and its related challenges.Building on the author’s extensive research background in tourism destinations and information technologies, the book provides a quantitative approach to the phenomenon, using cluster and network analysis. It uses design thinking to provide solutions on how to overcome the challenges faced within the context of tourism destination governance, with a detailed discussion of the contribution of the smart approach to overcoming such challenges. The book is presented in three parts as follows:Part 1: The Need for a New Form of Tourism Destination GovernancePart 2: The Contribution of Smart Approach to Overcoming the Challenges of Tourism Destination GovernancePart 3: Designing Smart Tourism Destination Governance Towards Sustainability, Competitiveness and ResilienceThis work will be of great interest to both tourism scholars and decision-makers within the field of tourism, aiming to provide a detailed overview of and broaden the reader’s horizons in regards to the possibilities of the smart approach to tourism destination governance.

This timely and innovative book provides a comprehensive introduction to the concept of the associational tourism economy, exploring the collaborative nature of tourism as an interconnected system, with a focus on tourism clusters, networks, and ecosystems.When tourists travel, they interact with a complex web of businesses, organisations, and individuals who can act independently or with a greater or lesser level of collaboration among themselves. This interdependence emphasises that the associational tourism economy is not merely about the mobility of people but also concerns interconnected socio-economic systems that shape where and why people travel. Replete with illuminating tables and diagrams, this book lays a foundation for understanding the complex, associational nature of the tourism economy from both business and policy perspectives. An extensive overview of the evolution of theoretical concepts of associational economics provides the framework for a clear breakdown of the intricate collaborative, competitive, and interpersonal relations that make up the economics of tourism, with insights into how these relations can be built and fostered to promote sustainable tourism and boost local economies.This book will be of pivotal interest to students, scholars, and academics of tourism and hospitality research, tourism planning and development, tourism management, and tourism geography.

This is the first book to provide a comprehensive account of sanctions and boycotts in tourism and the economic and ethical complexities that policy makers, tourists, tourism destinations, and businesses face.Sanctions and boycotts are an important feature of the global tourism system and the emerging ethics of tourism. Sanctions and embargoes are increasingly used as coercive instruments of diplomacy and foreign policy by the United Nations, supranational organizations, the US, and other nations to change the actions and behaviors of countries, organizations, businesses, and individuals. At the same time, boycotts and buycotts are a growing feature of political consumerism and interest group activism. Tourism and hospitality destinations, attractions, and businesses can be profoundly affected by this, with the legacy of a negative image lasting for decades. International travel to some destinations may be severely restricted, financial investment and supply chains disrupted, and, in the most comprehensive sanctions and boycotts, substantial economic and personal hardship may be experienced.This book is of interest not only to policy makers, destination management and marketing organizations, and students of crisis and politics in tourism and hospitality but also those who seek to address the interrelationships between sanctions, tourism destinations and attractions, and the tourists who boycott them.

Tourism and Urban Regeneration: Processes Compressed in Time and Space presents the global phenomenon of tourism and urban regeneration through the contemporary frames of spatial planning theory, metagovernance, resilience and disaster capitalism. Drawing upon cases from several cities around the globe, the book advances the field with the inclusion of examples from post-disaster rebuilding and recovery.The book is rooted in a theoretical framework that considers time, space and tourism as core facets for the analysis. By doing so, it provides readers with an understanding of different yet similar processes of urban development and identifies the principles for tourism and urban regeneration to effectively contribute to socio-economic growth, urban change and long-term sustainability. The theory is illustrated through insightful case studies covering a range of urban tourism destinations including Dubai, Newcastle, Christchurch, Pittsburgh, Detroit and Taipei.This work will be of great interest to upper-level students and researchers in Tourism as well as those in the fields of Geography, Urban Planning, and Policy and Development.

This book provides a comprehensive discussion of the phenomenon of World Heritage tourism through a critical, global perspective that encompasses both supply and demand.Individual chapters critically engage with four main topics crucial to this subject area. A chapter on visitors defines the World Heritage tourist segment, highlighting on-site behavior and visitor needs. Building on this, a marketing chapter questions the functionality of the World Heritage brand as a tourist attractor and instead argues that tourist growth is due to effective marketing following World Heritage inscription. The third chapter presents a holistic management framework centred on planning, place, and people, while the concluding chapter situates World Heritage tourism in a global context, discussing threats such as climate change. International case studies from a wide variety of both natural and cultural sites provide a representative discussion of the topic across varying geographical, political, and cultural contexts. This will be of great interest to upper-level students, researchers, and academics in the fields of tourism, heritage studies, and geography, as well as practitioners in these fields who wish to better understand the crucial interplay of these areas.

This insightful volume critically explores whether higher altitude of habitation affects host-guest exchanges in mountaineering tourism, in an effort to better understand and manage vulnerable destinations in a sustainable manner.The book is based on empirical research conducted in the Mount Everest area in Nepal, part of the Sagarmatha National Park, which is a popular destination among tourists engaging in high-altitude mountaineering (subdivided into hiking, trekking and mountain climbing). By doing so it offers essential knowledge of mountaineering tourism whilst detailing recent developments linked to the diversification, commodification and commercialisation of mountaineering activity. This is discussed alongside the potentially positive impacts for marginalised high mountain communities.This book is essential reading for students, academics, industry representatives and policymakers with an interest in adventure tourism and mountaineering.

This timely and topical book presents a unique critical exploration of the sociology of single travel and theory of consumption in relation to loneliness and tourism.Logically structured and interdisciplinary in scope, this book introduces disrupting questions around the convergence of the post-modern self in relation to solo travel post-pandemic, with chapters exploring topics such as romantic loneliness, the benefits and drawbacks of single travel in a globalized world, the influence of technology on solo travel and the impact of sex tourism. International case studies and examples are given throughout and the book is richly illustrated and data-led. The volume looks to the future, exploring relevant trends and the development of new products and services in the next few years.This volume is a pivotal resource for students, scholars and academics with an interest in tourism and mobility studies, international relations, development economics, crisis management, sociology and public policy. The book may also be of professional interest to practitioners and policymakers dedicated to tourism sociology and sociology of tourism consumption.

This timely and topical book presents a unique critical exploration of the sociology of single travel and theory of consumption in relation to loneliness and tourism.Logically structured and interdisciplinary in scope, this book introduces disrupting questions around the convergence of the post-modern self in relation to solo travel post-pandemic, with chapters exploring topics such as romantic loneliness, the benefits and drawbacks of single travel in a globalized world, the influence of technology on solo travel and the impact of sex tourism. International case studies and examples are given throughout and the book is richly illustrated and data-led. The volume looks to the future, exploring relevant trends and the development of new products and services in the next few years.This volume is a pivotal resource for students, scholars and academics with an interest in tourism and mobility studies, international relations, development economics, crisis management, sociology and public policy. The book may also be of professional interest to practitioners and policymakers dedicated to tourism sociology and sociology of tourism consumption.

This timely book presents a critical exploration of migrant workers in the hospitality industry, focusing on their experiences, challenges and contributions to the sector, as well as presenting recommendations to help shape future policies.Issues relating to migrant workers in this sector have become increasingly important in the post-pandemic context, particularly skill discounting, migrant worker turnover and retention and the type of work migrants engage in as the industry attempts to appeal to the business and leisure markets. International in scope and appeal, this volume explores the experiences of migrant workers in diverse cultural and economic contexts, with the aim of providing practical advice for policymakers, employers and educators to improve the overall experience of migrant workers in the sector. The book discusses policy and management strategies, with the aim of helping to shape future policies relating to migrant workers in the hospitality sector.This volume will be of pivotal interest to students and academics of hospitality, tourism, development studies, sociology, hotel management, and food and beverage management. The book will also be useful for professionals within the hospitality industry, as well as policymakers, government agencies, industry associations and unions representing the interests of workers in the sector.

This timely and innovative book presents a critical exploration of how blockchain technologies may be useful in enhancing the sustainability, viability, and social responsibility of the tourism and hospitality sectors. A key component of many contemporary financial structures and exchanges globally, this volume explores the international scope and application of blockchain within the tourism and hospitality industries, including varied and illustrative case studies from the vibrant streets of Tokyo to the serene landscapes of New Zealand. This book traverses diverse destinations to showcase the transformative power of blockchain in shaping travel experience, including insights into booking platforms, payment systems, loyalty programs, smart contracts, automation, and security issues. Strategic guidance for leveraging blockchain to address industry-specific challenges, maximize emerging opportunities, and promote transparency, trust, and sustainability is provided throughout.This volume is a pivotal resource for students, scholars, and academics with an interest in digital innovation and analytics, new technologies in tourism and management, big data management and contemporary issues in marketing and management. The book may also be of professional interest to tourism and hospitality managers, marketers, consultants, and advisors.

This timely and innovative book presents a critical exploration of how blockchain technologies may be useful in enhancing the sustainability, viability, and social responsibility of the tourism and hospitality sectors. A key component of many contemporary financial structures and exchanges globally, this volume explores the international scope and application of blockchain within the tourism and hospitality industries, including varied and illustrative case studies from the vibrant streets of Tokyo to the serene landscapes of New Zealand. This book traverses diverse destinations to showcase the transformative power of blockchain in shaping travel experience, including insights into booking platforms, payment systems, loyalty programs, smart contracts, automation, and security issues. Strategic guidance for leveraging blockchain to address industry-specific challenges, maximize emerging opportunities, and promote transparency, trust, and sustainability is provided throughout.This volume is a pivotal resource for students, scholars, and academics with an interest in digital innovation and analytics, new technologies in tourism and management, big data management and contemporary issues in marketing and management. The book may also be of professional interest to tourism and hospitality managers, marketers, consultants, and advisors.

This timely and innovative book is the first to provide an in-depth and interdisciplinary exploration of yoga and tourism. It considers a range of perspectives, places and possibilities for the planning, development and management of yoga tourism around the world. International in scope and appeal, the book features case studies and examples from the global North and South, providing an innovative approach to the analysis of yoga and tourism. This includes the use of the critical turn to frame discussion, the inclusion of postcolonial/decolonial ideas and linking yoga tourism to concerns over sustainability in a tourism context. The volume highlights a variety of yoga tourism destinations, and covers a range of emerging topics, such as yoga tourism in relation to soft power, race/racialization and the negation of Western and non-Western notions of yoga in view of tourism.This book will be of pivotal interest to scholars, students and academics of health and wellness tourism, tourism product development and heritage tourism, as well as practitioners in these areas.

This timely and innovative book provides an in-depth and interdisciplinary exploration of sustainable tea tourism, presenting practical insights and global best practices to pave the way forward.The volume discusses current trends and patterns in relation to supply and demand, ecological balance and environmental protection, and community involvement and strategic approaches for inclusive and integrated tea tourism. It also discusses the development of infrastructure and HR, the experience of tea tourists, promotion and marketing, technology application, innovative business models, industry partnerships, and stakeholder contributions, amongst other insights. The book is future-focused, presenting a comprehensive discussion of existing and potential future policy for sustainable tea tourism development, with an eye on global best practices through the lens of varied international case studies.This book will be of pivotal interest to researchers, students, and practitioners with an interest in tourism, sustainable tourism, sustainability management, international business, or food studies.

This timely and innovative book explores the implications of human tourism, leisure, hospitality, and events for all animals, blending emergent thoughts relating to posthumanism, animalcentrism, and relationality to expand on how we see our relations with nonhuman animals and our obligations to them.International in both its coverage and appeal, the volume includes a diverse range of case studies and examples, covering a variety of animal species, but also geographical and cultural contexts. In doing so, the book sheds light on the myriad ways in which animals, of all species, are impacted in a multitude of different ways by and through tourism and leisure experiences. To provide this analysis, the book explores human relations with nonhuman animals through the lens of those we love, those we hate, and those we never bother to "see." The book provides a discussion of why and how we, as humans in positions of power, need to see beyond our privileged humancentric positions to embrace our obligations to the animal other. In doing so, it asks difficult, but necessary, questions of tourism and leisure experiences that on initial inspection seem designed with nonhuman animal welfare at heart. The book critically reflects on whether such experiences are actually instances of humane washing and what is needed to take the tourism and leisure industry beyond this position. The need for the book reflects how we, as humans need to consider all animals when thinking of them in relation to tourism and leisure while moving beyond humancentric conceptualisations of nonhuman animal welfare and rights.This volume is a pivotal resource for students, scholars, and academics with an interest in tourism, hospitality, sustainability, zoology, geography, and sociology.

This book provides a comprehensive discussion of the phenomenon of World Heritage tourism through a critical, global perspective that encompasses both supply and demand.Individual chapters critically engage with four main topics crucial to this subject area. A chapter on visitors defines the World Heritage tourist segment, highlighting on-site behavior and visitor needs. Building on this, a marketing chapter questions the functionality of the World Heritage brand as a tourist attractor and instead argues that tourist growth is due to effective marketing following World Heritage inscription. The third chapter presents a holistic management framework centred on planning, place, and people, while the concluding chapter situates World Heritage tourism in a global context, discussing threats such as climate change. International case studies from a wide variety of both natural and cultural sites provide a representative discussion of the topic across varying geographical, political, and cultural contexts. This will be of great interest to upper-level students, researchers, and academics in the fields of tourism, heritage studies, and geography, as well as practitioners in these fields who wish to better understand the crucial interplay of these areas.