Dave Ulrich is a Professor at the University of Michigan School of Business and a cofounder of The RBL Group. He has published twelve books and more than a hundred articles, and has consulted and done research with over half of the Fortune 200. McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

• Introduction: The Power of Work-OutPart I: What Is Work-Out?Chapter 1: Work-Out, GE, and the Largest Corporate Transformation in HistoryChapter 2: Why Work-Out Works: The Underlying PrinciplesChapter 3: Is Your Organization Ready for Work-Out? When and Where to StartChapter 4: How to Lead a Fast, Simple Work-Out—When You’ve Never Done It BeforePart II: Making Work-Out Happen: Implementing a Full-Length Work-OutChapter 5: A Work-Out Road MapChapter 6: Planning a Work-OutChapter 7: Conducting a Work-OutChapter 8: Implementing Work-Out RecommendationsChapter 9: Customizing Work-Out for Your OrganizationChapter 10: Work-Out at Work: How Zurich Financial Services U.K. Used Work-Out to Transform the Company 211Part III: Work-Out’s Long-Term PayoffChapter 11: Using Work-Out to Create GE-Style Organizational LeadershipChapter 12: Embedding the Process in Your OrganizationChapter 13: Work-Out as Culture ChangeChapter 14: Make Work-Out Work for YouAppendix A: The Work-Out Leader’s Tool KitAppendix B: Work-Out Simulation Exercise: United Bank of LondonAppendix C: Work-Out: The Foundations of a Cultural Revolution (A speech given to General Electric officers in January, 1990)EndnotesIndexAbout the Authors