Professor Rosemary Deem is currently Professor of Education in the Graduate School of Education, University of Bristol and Research Director for the Faculty of Social Sciences and Law. From 2004-2006 she was Graduate Dean and joint Education Director for the Faculty of Social Sciences and Law at Bristol. She is a sociologist who has also worked at Loughborough, York, the Open and Lancaster Universities and at the former North Staffordshire Polytechnic. She has just completed four years as joint editor of the international journal The Sociological Review (2001-5) and is on the Editorial Board of Studies in Higher Education, Equal Opportunities International and Higher Education Quarterly.Sam Hillyard is a Senior Lecturer in Research Methods in the School of Education at the University of Durham. Sam did her PhD at the University of Warwick and then worked as a Research Associate on the Economic and Social Research Council funded project 'New Managerialism and the Management of UK Universities' at Lancaster University from 1999-2000. She moved onto a Lectureship in Sociology at the University of Keele (2000-2001) and was a Lecturer in Sociology at the University of Nottingham in the Institute for the Study of Genetics, Bio-risks and Society (IGBiS) from 2001-2006. Her research interests include theorising through ethnographic research, sociology of education, the management of higher education, the public understanding of science and rural sociology.Mike Reed is Professor of Organisational Analysis and Associate Dean (Research) at Cardiff Business School, Cardiff University. Previously he was Professor of Organisation Theory, Head of Department and Associate Dean for Research at Lancaster University Management School. He was a member of the Economic and Social Research Council funded project 'New Managerialism and the Management of UK Universities' (1998-2000) on which this book is based. He is a founding editor of the journal, Organization, and has published extensively in leading journals such as Organization Studies and Journal of Management Studies.

• 1. New Managerialism and Public Service Organizational Reform: From Regulated Autonomy to Institutionalized Distrust ; 2. The Changing Context of University Knowledge Work: the UK Higher Education System from the 1960s to the 21st Century ; 3. The Knowledge Worker in the Divided University ; 4. Manager-Academic Identities, Practices and Careers in the Contemporary University ; 5. Learning How to Do the Management of Academic Knowledge Work in Universities ; 6. Values, Public Service, the University and the Manager-Academic ; Appendix 1 Questions and Themes Used in the Economic and Social Research Council Project Focus Groups and Interviews

Professor Rosemary Deem is currently Professor of Education in the Graduate School of Education, University of Bristol and Research Director for the Faculty of Social Sciences and Law. From 2004-2006 she was Graduate Dean and joint Education Director for the Faculty of Social Sciences and Law at Bristol. She is a sociologist who has also worked at Loughborough, York, the Open and Lancaster Universities and at the former North Staffordshire Polytechnic. She has just completed four years as joint editor of the international journal The Sociological Review (2001-5) and is on the Editorial Board of Studies in Higher Education, Equal Opportunities International and Higher Education Quarterly.Sam Hillyard is a Senior Lecturer in Research Methods in the School of Education at the University of Durham. Sam did her PhD at the University of Warwick and then worked as a Research Associate on the Economic and Social Research Council funded project 'New Managerialism and the Management of UK Universities' at Lancaster University from 1999-2000. She moved onto a Lectureship in Sociology at the University of Keele (2000-2001) and was a Lecturer in Sociology at the University of Nottingham in the Institute for the Study of Genetics, Bio-risks and Society (IGBiS) from 2001-2006. Her research interests include theorising through ethnographic research, sociology of education, the management of higher education, the public understanding of science and rural sociology.Mike Reed is Professor of Organisational Analysis and Associate Dean (Research) at Cardiff Business School, Cardiff University. Previously he was Professor of Organisation Theory, Head of Department and Associate Dean for Research at Lancaster University Management School. He was a member of the Economic and Social Research Council funded project 'New Managerialism and the Management of UK Universities' (1998-2000) on which this book is based. He is a founding editor of the journal, Organization, and has published extensively in leading journals such as Organization Studies and Journal of Management Studies.

• 1. New Managerialism and Public Service Organizational Reform: From Regulated Autonomy to Institutionalized Distrust ; 2. The Changing Context of University Knowledge Work: the UK Higher Education System from the 1960s to the 21st Century ; 3. The Knowledge Worker in the Divided University ; 4. Manager-Academic Identities, Practices and Careers in the Contemporary University ; 5. Learning How to Do the Management of Academic Knowledge Work in Universities ; 6. Values, Public Service, the University and the Manager-Academic ; Appendix 1 Questions and Themes Used in the Economic and Social Research Council Project Focus Groups and Interviews