Managing in the Twenty-first Century

Joan Marques is Associate Professor of Management, Assistant Dean, and Chair and Director of the Bachelors in Business Administration Program at the School of Business, Woodbury University, USA.

"A wonderful addition to teaching OB!" - Ian I Mitroff, University Professor, Marshall Goldsmith School of Management, Co-Author, Dirty Rotten Strategies andA Spiritual Audit of Corporate America"OB practitioners rejoice! Finally a well researched practical hand book for bringing about real personal change in an organizational context. " - Richard Barrett,Author ofBuilding a Values-Driven Organization, Founder and Chairman of the Barrett Values Centre"The workplace analogue of mindless consumerism is mindless employees, sadly often guided by mindless managers. From primary and secondary school, through college and professional education, the unasked questions are about one s personal purpose and how each of us might truly contribute. Yet few things matter more to contributing as a leader in any setting. Few know that the root of the word charismatic is a term from the church, charisms, meaning one s gifts. To develop charisma is to develop one s gifts.In the Confucian tradition, it is said that to become a leader you must first become a human being. This hands-on workbook will help anyone truly serious about becoming the person, and the leader, they might uniquely become." - Peter Senge, Founding Chair, SoL (Society for Organizational Learning) and Senior Lecturer, MIT "Fulfillment, achievement, excellence - these watchwords of the 21st century are attainable. Learn to build them into your organization s foundation and change the way business is done in your workplace! Times of change and upheaval create opportunities for growth. Managing the 21st Century explores just how to grab onto those opportunities and make a grand future for ourselves, our people, and our teams!" - Marshall Goldsmith, Author of MOJO and What Got You Here Won t Get You There

• To the Reader: The How and Why of this Book PART I: AUTHENTIC LEADERSHIP Authentic Leadership The Self Reflection Exercise: Finding Meaning Death Awareness Exercise Whole Body Learning: A Path to Authenticity and Integrity Using Creative Drawings to Visualize Leadership Survey of Managerial Style Leadership and Changing Work Environments: Using Role-Play Exercises Understanding Stress and Developing Resiliency to Stress PART II: WORKPLACE SPIRITUALITY Spirituality in the Workplace Contemplating Meaningful Work Collective Conversations About Meaningful Work Organizational Values Integration Reflection Meditation on work as a calling Spiritual Lifeline: An integrative exercise Role Plays of Conflicts Commonly Faced by Undergraduate Students PART III: APPRECIATIVE INQUIRY Appreciative Inquiry Conversations of Mutual Understanding: Deconstructing Silos Dialogue Circle: An Exercise in Gendered Introspection & Reflection Dialogue Circle: An Exercise in Embracing Racial/Ethnic Diversity Traffic Light Exercise 'The Preferred Classroom' Exercise Stepping Outside the Comfort Zone PART IV: ETHICAL LEADERSHIP AND EMOTIONAL INTELLIGENCE Ethics and Emotional Intelligence Personal Values Reflection Perspective is Everything! Guided Visualizations What Motivates Me? Life Game