Strategic Management for the Public Services
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Beskrivning
- provides an understanding of the theory of strategic management
- introduces ideas which guide the effective practice of strategic management in the public services (and which do not copy blindly private sector habits)
- gives conceptual tools and material (in the form of worksheets) which can be used to carry out analysis and planning
- explores key issues for public sector managers including governance, involving the public, transformational strategies, managing crisis, and interorganizational strategic planning
- draws on research from various countries
- examines how strategic management can be applied and developed to help improve the public services.