'The authors' format brings a lively freshness and purposefulness to the study of communication; and their aim to produce 'an interactive text' has been achieved in a truly enjoyable and educational way...' Spoken English (of the first edition)

• Perception; attitudes and values; verbal and non-verbal communication; listening; communication models; roles and relationships; communication in groups; communication in organizations; the interview; presentation and persuasion.

'The authors' format brings a lively freshness and purposefulness to the study of communication; and their aim to produce 'an interactive text' has been achieved in a truly enjoyable and educational way...' Spoken English (of the first edition)

• Perception; attitudes and values; verbal and non-verbal communication; listening; communication models; roles and relationships; communication in groups; communication in organizations; the interview; presentation and persuasion.

'The authors' format brings a lively freshness and purposefulness to the study of communication; and their aim to produce 'an interactive text' has been achieved in a truly enjoyable and educational way...' Spoken English (of the first edition)

• Perception; attitudes and values; verbal and non-verbal communication; listening; communication models; roles and relationships; communication in groups; communication in organizations; the interview; presentation and persuasion.