Tony Dundon is Lecturer in Industrial Relations and Human Resource Management, and research director for High Performance Work Systems, Centre for Innovation and Structural Change (CISC), National University of Ireland, Galway. Derek Rollinson is Principal Lecturer in Employee Relations, Organisational Behaviour and Organisational Analysis at Huddersfield University Business School. His main research interests are in the internal dynamics of discipline and grievance handling and control in organisations.

'Dundon and Rollinson offer a compelling assessment of how the employment relationship is made and modified in the absence of a trade union.' - Jonathan Winterton, Toulouse Business School' This is a masterly analysis that demonstrates the complexity of non-union employment relations and the inherent contradictions therein.' - Jonathan Winterton, Toulouse Business School‘This book is one of the few pieces of research in the area on non-union employment relations, and as such makes an important contribution to current dates on the future of the field … [it] achieves a worthwhile outcome and the authors should be congratulated.’ – The Journal of Industrial Relations

• 1. The Non-Union Phenomenon 2. The Employment Relationship Re-Visited 3. Factors Affecting the Employment Relationship 4. Research Methods and Methodologies 5. Water Co.: A Case of Exploitative Autocracy 6. Chem Co.: A Case of Benevolent Autocracy 7. Merchant Co.: A Case of Manipulative Regulation 8. Delivery Co.: A Case of Sophisticated Human Relations? 9. Towards an Explanation of Non-Union Employment Relations