Evaluating Communication for Development

June Lennie is a Senior Research Associate in the School of Media and Communication at RMIT University, Australia. Her work has focused on the development, application and meta-evaluation of participatory research and evaluation methodologies and ICTs for social change, sustainable community development, and rural women’s empowerment. She has co-developed several participatory evaluation frameworks, toolkits and resources.Jo Tacchi is Deputy Dean of Research and Innovation in the School of Media and Communication at RMIT University, Australia. She is a media anthropologist with a special interest in radio, digital media and communication for development. Her work in this area has been centrally concerned with issues around culture and social change, and in developing suitable methodologies for investigating this.

"This book breaks new ground by presenting a powerful and persuasive experience-based statement of the case for recognising communication and its evaluation as central to good development practice and social change. It hits many nails on the head, and draws on many sources and insights. Contriving to do this clearly and coherently is a tour de force. By skilfully drawing together and interweaving the threads and themes of complexity, participation, emergence and holism, and combining these in an approach that is critical, realistic and learning-based, the authors serve the development community well. They present a coherent and comprehensive alternative to the currently dominant approach of donors, adding impetus and credibility to the big push forward to more grounded, cost-effective and sustainable development practice." – Robert Chambers, Research Associate, Institute of Development Studies, University of Sussex, UK"We are told so often that communication for development cannot be evaluated, meaning: crops or cell phones are much easier to count. We’ve heard so much about the lack of indicators to measure processes of social change. By experience we know how hard it is for development managers to understand the role of communication as a participatory process and not as institutional visibility or information dissemination. Now, with this book, those who are reluctant to accept the role of communication in development and social change will lack good arguments. It presents a comprehensive framework for understanding how C4D can be evaluated and why it is indispensable for long-term sustainable development. This book is an extraordinary contribution to understandingC4D, not only from the evaluation perspective. It was so much needed." – Alfonso Gumucio-Dagron, Communication Specialist, Bolivia "This work valuably weaves together insights from years of experience with emerging trends in related fields, including complexity and systems thinking, to propose a practical framework for evaluating communication for development. It is an indispensable, accessible and much needed contribution, to guide evaluation practice in communication for development contexts and beyond." – Ailish Byrne, Learning & Development Specialist, UNICEF Somalia"This is a must read for both academics and professionals in the field of communication for development. For scholars, to understand the real problems in the real world. For practitioners, to learn that muddling through has never been a viable way to sustainable social change." – Jan Servaes, UNESCO Chair in Communication for Sustainable Social Change, USA"The authors provide an excellent and accessible framework for a systemic, participatory learning approach to evaluation that fully takes into account the challenges of power and positionality in development programming. This book should be essential reading for busy reflexive practitioners working to support processes of social transformation." – Rosalind Eyben, Convenor of the Big Push Forward and Research Fellow, Institute of Development Studies, University of Sussex, UK"Lennie and Tacchi have written a much-needed, readable and original book, packed with conceptual insights and practical examples. They show the maturation of participatory methodologies in the field of communication and social change, and convincingly demonstrate the implications of recent theoretical debates and conceptual developments for assessing program impact. The analysis shows the authors' breath of practical experience, and nuanced combination of theory and methodology. The book is a trove of ideas for research and practice." – Silvio Waisbord, Professor of Media and Public Affairs, The George Washington University, USA"…Evaluating Communication for Development is useful for all those engaged in using evaluation to help change the ways in which development is undertaken. The book’s main values are in serving as a guide to key principles that would enhance future evaluation studies while providing a short introduction to some of the literature for those who wish to explore these issues in greater depth."– Tim Unwin, Emeritus Professor of Geography, Royal Holloway, University of London, UK, in Information Technologies & International Development"I recommend Evaluating Communication for Development, particularly for academic and other researchers in the fields of C4D, international development, social change and evaluation. The comprehensive coverage of the major discourses in each of those areas makes it suitable for those without significant background." – Kim Dunphy, RMIT University, Australia"Evaluating Communication for Development is a comprehensive treatise on the present day evaluation discourse with the perspective communication for development (C4D) for social change. The book provides a perspective on C4D, social change, evaluation of social change and evaluation capacity building from a systems and complexity lens." – South Asian Journal of Evaluation in Practice'This book is a valuable contribution to the body of literature on Communication for Development (C4D). It is intended for academics, researchers, policy makers and practitioners. Our guess is that it will be mainly relevant for academics given its well-researched and minutely detailed style. It will also be of interest to students of the genre, particularly those who have prior experience in the subject. As practitioners, we found that Chapters 5(evaluation capacity building) and 6 (key approaches, methodologies and methods) were particularly brilliant and could stand alone as a point of reference for a wider mix of readers. In addition, the focus on ethnographic action research is both welcome (like an old friend) and a challenge to implement under the predominant quick-fix focus of development policy.' – Ricardo Ramírez and Wendy Quarry, both independent consultants, Ontario, Canada, Journal of MultiDisciplinary Evaluation, 2016

• 1. Introduction 2. Framework for Evaluating Communication for Development 3. New Thinking and Trends 4. Challenges, Issues and Strategies 5. Evaluation Capacity Development 6. Key Approaches, Methodologies and Methods 7. Conclusion and Implementation