Dr Marc J. Schabracq (1949, Amsterdam, The Netherlands; schabracq@humanfactor.nl) is a work and health psychologist. As an independent organizational consultant, Marc Schabracq has acquired much experience with the human aspect of organizations (organizational culture change, leadership, personal transitions, stress management and personal integrity) in a great number of profit and non-profit organizations. In addition, he has worked at the University van Amsterdam since 1973, and subsequently in clinical psychology, social psychology and - since 1987 - work and organizational psychology. He has produced more than 20 scholarly and professional books about psychology, as well as more than 100 articles and book chapters. In addition, he has written three novels and a bundle of short stories.

• About the author. Introduction. Part I-Changing organizational culture. Chapter 1: Organizational culture. Chapter 2: Assessing the organization and cultural change. Chapter 3: Everyday reality, attitude, and leadership. Chapter 4: Mapping and taking away ineffectiveness. Chapter 5: Dialogue. Part II-Techniques, personal issues, and exercises. Chapter 6: Techniques and tools. Chapter 7: Personal issues. Chapter 8: Exercises. Part III-Addenda. Addendum 1: Some meanings of the non-verbal behavioral elements of 9.3. Addendum 2: Some connotations of the words of 9.7. Addendum 3: Examples of unproductive assumptions (9.16, Walk 2). References. Index.

Dr Marc J. Schabracq (1949, Amsterdam, The Netherlands; schabracq@humanfactor.nl) is a work and health psychologist. As an independent organizational consultant, Marc Schabracq has acquired much experience with the human aspect of organizations (organizational culture change, leadership, personal transitions, stress management and personal integrity) in a great number of profit and non-profit organizations. In addition, he has worked at the University van Amsterdam since 1973, and subsequently in clinical psychology, social psychology and - since 1987 - work and organizational psychology. He has produced more than 20 scholarly and professional books about psychology, as well as more than 100 articles and book chapters. In addition, he has written three novels and a bundle of short stories.

• About the author. Introduction. Part I-Changing organizational culture. Chapter 1: Organizational culture. Chapter 2: Assessing the organization and cultural change. Chapter 3: Everyday reality, attitude, and leadership. Chapter 4: Mapping and taking away ineffectiveness. Chapter 5: Dialogue. Part II-Techniques, personal issues, and exercises. Chapter 6: Techniques and tools. Chapter 7: Personal issues. Chapter 8: Exercises. Part III-Addenda. Addendum 1: Some meanings of the non-verbal behavioral elements of 9.3. Addendum 2: Some connotations of the words of 9.7. Addendum 3: Examples of unproductive assumptions (9.16, Walk 2). References. Index.

Dr Marc J. Schabracq (1949, Amsterdam, The Netherlands; schabracq@humanfactor.nl) is a work and health psychologist. As an independent organizational consultant, Marc Schabracq has acquired much experience with the human aspect of organizations (organizational culture change, leadership, personal transitions, stress management and personal integrity) in a great number of profit and non-profit organizations. In addition, he has worked at the University van Amsterdam since 1973, and subsequently in clinical psychology, social psychology and - since 1987 - work and organizational psychology. He has produced more than 20 scholarly and professional books about psychology, as well as more than 100 articles and book chapters. In addition, he has written three novels and a bundle of short stories.

• About the author. Introduction. Part I-Changing organizational culture. Chapter 1: Organizational culture. Chapter 2: Assessing the organization and cultural change. Chapter 3: Everyday reality, attitude, and leadership. Chapter 4: Mapping and taking away ineffectiveness. Chapter 5: Dialogue. Part II-Techniques, personal issues, and exercises. Chapter 6: Techniques and tools. Chapter 7: Personal issues. Chapter 8: Exercises. Part III-Addenda. Addendum 1: Some meanings of the non-verbal behavioral elements of 9.3. Addendum 2: Some connotations of the words of 9.7. Addendum 3: Examples of unproductive assumptions (9.16, Walk 2). References. Index.