Walking Mannequins

How Race and Gender Inequalities Shape Retail Clothing Work

AvJoya Misra,Kyla Walters

Häftad, Engelska, 2022

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Beskrivning

In malls across the United States, clothing retail workers navigate low wages and unpredictable schedules. Despite these problems, they devote time and money to mirror the sleek mannequins stylishly adorned with the latest merchandise. Bringing workers' voices to the fore, sociologists Joya Misra and Kyla Walters demonstrate how employers reproduce gendered and racist "beauty" standards by regulating workers' size and look. Interactions with customers, coworkers, and managers further reinforce racial hierarchies. New surveillance technologies also lead to ineffective corporate decision-making based on flawed data. By focusing on the interaction of race, gender, and surveillance, Walking Mannequins sheds important new light on the dynamics of retail work in the twenty-first century.

Produktinformation

Utgivningsdatum:2022-02-01
Mått:152 x 229 x 25 mm
Vikt:408 g
Format:Häftad
Språk:Engelska
Antal sidor:308
Förlag:University of California Press
ISBN:9780520384651

Utforska kategorier

Genusvetenskap inom Samhälle och politik
Sociologi inom Samhälle och politik
Etnicitet inom Samhälle och politik

Mer om författaren

Joya Misra is Professor of Sociology and Public Policy at the University of Massachusetts Amherst. She studies inequality from an intersectional perspective, including within workplace organizations. She has published in an array of journals and had coedited three books.Kyla Walters is Assistant Professor of Sociology at Sonoma State University. She studies race, gender, labor, and education politics using qualitative methods. She has published in journals such as Sociology of Race and Ethnicity and in several edited volumes.

Recensioner i media

"Walking Mannequins is an enjoyable and engaging read, and an important contribution to the literature on work and occupations."

Innehållsförteckning

ContentsAcknowledgmentsPart I IntroductionIntroduction“If They Could Put You in the Store as a Mannequin, They Would”1. Low Wages, Little Training, and Unpredictable Hours“It Makes You Realize How Awful These Retail Jobs Are”Part II Managers, Coworkers, and Customers2. Multilevel Management and the Service Panopticon“We’ve Only Had One District Manager That Was a Normal Human Being”3. Coworkers and Belonging“We Are Like a Family”; “If It Weren’t for Work, I Wouldn’t Talk to You”4. Customer Expectations and Emotional Labor“It’s All about the Customer’s Experience”Part III Aesthetic Labor5. Beautiful Bodies on the Sales Floor“They Basically Look for People That Look Like the Posters”6. Modeling the Merchandise“They Always Check You, from Head to Toe” Conclusion Appendix: Research Design and MethodsNotesReferencesIndex