Shillabeer, Anna; Buss, Terry F.; Rousseau, Denise M.

• Foreword, Acknowledgments, Part I. Background on Evidence-Based Public Management, 1. The Emerging Field of Evidence-Based Public Management, 2. Four Controversies in Evidence-Based Public Management, 3. Evidence-Based Management and the Scholar/Practitioner Rift in the Private and Public Sectors, 4. Believing Is Seeing: The Impact of Beliefs on Evidence-Based Management Practices, 5. Analytic Reasoning for Evidence-Based Public Management: Adapting Education to Practice Realities, 6. Toward Evidence-Based Public Management of Virtual E-Learning Teams: A Systematic Review Application, 7. Evidence-Based Public Management and ICT: A Broad Survey of the Literature, Part II. Evidence-Based Public Management, 8. Evidence in Public Management: A Comparative Perspective, 9. Organizing for Continuous Improvement: Evidence-Based Management at the VA, 10. Evidence-Informed Public Management and Evidence Development at the Government Accountability Office, Part III. Applications and Research, 11. Managerial Capacity and Performance: An Evidence-Based Analysis, 12. State Agency Attention to Scientific Sources of Information to Guide Program Operations, 13. Leadership Development in the UK National Health Service: An Evidence-Based Critique, 14. Evidence-Based Management of Social Services: Providing the “Right” Services for Complex Needs, Part IV. Future Directions, 15. Governing with Foresight: Institutional Changes to Enhance Fact-Based Presidential Decision Making, 16. Driving Improvement in Federal Policy Outcomes: Lessons for a New President, 17. Knowledge Management and Evidence, About the Editors and Contributors, Index