Ray Woolfe is a Counselling Psychologist in private practice.

`A dazzling variety of articles drawn from almost the entire health and welfare spectrum. The problem is what to read first. Should it be George Orwell′s account of death in a Paris hospital in 1929, or GP Tom Heller′s memories of the Hillsborough disaster? There is meat for the academically minded alongside telling insights from service users like Anita Binns, a woman with learning disabilities. The emphasis on roles and relationships holds the collection together and frees many of the writers to set aside professional status and use their personal experience to inform the search for better practice. If only the book was likely to be read by all the professional know-it-alls who think they are above their clients′ - Health Service Journal`many nuggets worth mining, and it is a valuable teaching resource.′ - Medical Sociology News`useful because it collects together disparate material in one place ... This book represents the resurgence of role analysis in social work ... One of the assets of the book is its material from both health and social work professions ... this book asserts and demonstrates extremely well and interestingly the value of self-reflection in professional practice′ - British Journal of Social Work`This book has a number of strengths. All of the chapters are brief and well focused ... many of [them] stand as excellent vehicles for stimulating class discussion... I think this book has excellent applicability to the education of students of a variety of health and human service occupations′ - Disability Studies Quarterly`This Open University Reader focuses on reflective practice from a multi-occupational perspective, using roles and relationships as its organising theme. It is written for an audience of trainers, teachers, students and workers to develop practice in health and welfare.... This is a very good reader whose contents provide rich, varied and moving material for health and welfare professionals′ - Disability and Society

• IntroductionRoles and Relationships in Health and WelfarePART ONE: EXPERIENCE AND EXPERTISEWhat is a Profession? Experience versus Expertise - Jan WilliamsReflection-in-Action - Donald Sch[um]onLicense and Mandate - Everett C HughesIt′s Not What You Do but Who You Are - Jan WalmsleyCaring Roles and Caring RelationshipsProfessional Ideology or Organizational Tribalism? The Health Service-Social Work Divide - Gillian DalleyLabour Relations - Jenny Kitzinger, Josephine Green and Vanessa CouplandMidwives and Doctors on the Labour WardMeaningful Distances - Ruth PurtiloWounded Healers - Patrick WakelingAwakeningsThe Face-to-Face Interaction and After the Consultation - Gerry Stimson and Barbara WebbPregnancy and Childbirth - Elizabeth RobertsA Historical PerspectiveHow the Poor Die - George OrwellPART TWO: DIVERSITY AND DISCRIMINATIONFeminist Theory and Strategy in Social Work - Jill ReynoldsTowards an Anti-racist Curriculum in Social Work Training - Don NaikCommonalities and Diversities between Women Clients and Women Social Workers - Jalna Hanmer and Daphne StathamViolence against Black Women - Amina MamaGender, Race and State ResponsesBlack Nightingales - Yasmin AlibhaiMen - Sara Arber and Nigel GilbertThe Forgotten CarersThe Alienated - Gladys ElderGrowing Old TodayMaking Gardens from Wildernesses - Norma PitfieldThe Lives of Older WomenAcquired Hearing Loss - Maggie WoolleyAcquired OppressionPART THREE: EMPOWERMENT AND POWERIssues of Power in Health and Welfare - Roger GommFrom Curing or Caring to Defining Disabled People - Vic FinkelsteinA Community′s Adaptation to Deafness - Nora Ellen GroceEmpowerment and Oppression - David Ward and Audrey MullenderAn Indissoluble Pairing for Contemporary Social WorkNew Disability Services - Christopher Brown and Charles RingmaThe Critical Role of Staff in a Consumer-directed Empowerment ModelThe Barns Experiment - W David WillsResisting the System - Maggie Potts and Rebecca FidoAnita′s Story - Anita BinnsRules, Roles and Relationships - Sheelagh StrawbridgePART FOUR: REFLECTING ON PRACTICETrauma and Tedium - Barbara WebbAn Account of Living on a Children′s WardRitual and Rational Action in Hospitals - Gillian ChapmanA Feeling for Medicine - Naomi CraftPersonal and Medical Memories from Hillsborough - Tom HellerConflicts in the Residential Keyworker Role - Graham ConnellyThinking about Feelings in Group Care - John SimmondsReflections on Short-term Casework - Liz LloydEstablishing a Feminist Model of Groupwork in the Probation Service - Tara MistryWhen the Solution becomes a Part of the Problem - Robert Bor, Lucy Perry and Riva MillerConclusion - Kate LyonWhy Study Roles and Relationships?

Ray Woolfe is a Counselling Psychologist in private practice.

`A dazzling variety of articles drawn from almost the entire health and welfare spectrum. The problem is what to read first. Should it be George Orwell′s account of death in a Paris hospital in 1929, or GP Tom Heller′s memories of the Hillsborough disaster? There is meat for the academically minded alongside telling insights from service users like Anita Binns, a woman with learning disabilities. The emphasis on roles and relationships holds the collection together and frees many of the writers to set aside professional status and use their personal experience to inform the search for better practice. If only the book was likely to be read by all the professional know-it-alls who think they are above their clients′ - Health Service Journal`many nuggets worth mining, and it is a valuable teaching resource.′ - Medical Sociology News`useful because it collects together disparate material in one place ... This book represents the resurgence of role analysis in social work ... One of the assets of the book is its material from both health and social work professions ... this book asserts and demonstrates extremely well and interestingly the value of self-reflection in professional practice′ - British Journal of Social Work`This book has a number of strengths. All of the chapters are brief and well focused ... many of [them] stand as excellent vehicles for stimulating class discussion... I think this book has excellent applicability to the education of students of a variety of health and human service occupations′ - Disability Studies Quarterly`This Open University Reader focuses on reflective practice from a multi-occupational perspective, using roles and relationships as its organising theme. It is written for an audience of trainers, teachers, students and workers to develop practice in health and welfare.... This is a very good reader whose contents provide rich, varied and moving material for health and welfare professionals′ - Disability and Society

• IntroductionRoles and Relationships in Health and WelfarePART ONE: EXPERIENCE AND EXPERTISEWhat is a Profession? Experience versus Expertise - Jan WilliamsReflection-in-Action - Donald Sch[um]onLicense and Mandate - Everett C HughesIt′s Not What You Do but Who You Are - Jan WalmsleyCaring Roles and Caring RelationshipsProfessional Ideology or Organizational Tribalism? The Health Service-Social Work Divide - Gillian DalleyLabour Relations - Jenny Kitzinger, Josephine Green and Vanessa CouplandMidwives and Doctors on the Labour WardMeaningful Distances - Ruth PurtiloWounded Healers - Patrick WakelingAwakeningsThe Face-to-Face Interaction and After the Consultation - Gerry Stimson and Barbara WebbPregnancy and Childbirth - Elizabeth RobertsA Historical PerspectiveHow the Poor Die - George OrwellPART TWO: DIVERSITY AND DISCRIMINATIONFeminist Theory and Strategy in Social Work - Jill ReynoldsTowards an Anti-racist Curriculum in Social Work Training - Don NaikCommonalities and Diversities between Women Clients and Women Social Workers - Jalna Hanmer and Daphne StathamViolence against Black Women - Amina MamaGender, Race and State ResponsesBlack Nightingales - Yasmin AlibhaiMen - Sara Arber and Nigel GilbertThe Forgotten CarersThe Alienated - Gladys ElderGrowing Old TodayMaking Gardens from Wildernesses - Norma PitfieldThe Lives of Older WomenAcquired Hearing Loss - Maggie WoolleyAcquired OppressionPART THREE: EMPOWERMENT AND POWERIssues of Power in Health and Welfare - Roger GommFrom Curing or Caring to Defining Disabled People - Vic FinkelsteinA Community′s Adaptation to Deafness - Nora Ellen GroceEmpowerment and Oppression - David Ward and Audrey MullenderAn Indissoluble Pairing for Contemporary Social WorkNew Disability Services - Christopher Brown and Charles RingmaThe Critical Role of Staff in a Consumer-directed Empowerment ModelThe Barns Experiment - W David WillsResisting the System - Maggie Potts and Rebecca FidoAnita′s Story - Anita BinnsRules, Roles and Relationships - Sheelagh StrawbridgePART FOUR: REFLECTING ON PRACTICETrauma and Tedium - Barbara WebbAn Account of Living on a Children′s WardRitual and Rational Action in Hospitals - Gillian ChapmanA Feeling for Medicine - Naomi CraftPersonal and Medical Memories from Hillsborough - Tom HellerConflicts in the Residential Keyworker Role - Graham ConnellyThinking about Feelings in Group Care - John SimmondsReflections on Short-term Casework - Liz LloydEstablishing a Feminist Model of Groupwork in the Probation Service - Tara MistryWhen the Solution becomes a Part of the Problem - Robert Bor, Lucy Perry and Riva MillerConclusion - Kate LyonWhy Study Roles and Relationships?

Ray Woolfe is a Counselling Psychologist in private practice.

`A dazzling variety of articles drawn from almost the entire health and welfare spectrum. The problem is what to read first. Should it be George Orwell′s account of death in a Paris hospital in 1929, or GP Tom Heller′s memories of the Hillsborough disaster? There is meat for the academically minded alongside telling insights from service users like Anita Binns, a woman with learning disabilities. The emphasis on roles and relationships holds the collection together and frees many of the writers to set aside professional status and use their personal experience to inform the search for better practice. If only the book was likely to be read by all the professional know-it-alls who think they are above their clients′ - Health Service Journal`many nuggets worth mining, and it is a valuable teaching resource.′ - Medical Sociology News`useful because it collects together disparate material in one place ... This book represents the resurgence of role analysis in social work ... One of the assets of the book is its material from both health and social work professions ... this book asserts and demonstrates extremely well and interestingly the value of self-reflection in professional practice′ - British Journal of Social Work`This book has a number of strengths. All of the chapters are brief and well focused ... many of [them] stand as excellent vehicles for stimulating class discussion... I think this book has excellent applicability to the education of students of a variety of health and human service occupations′ - Disability Studies Quarterly`This Open University Reader focuses on reflective practice from a multi-occupational perspective, using roles and relationships as its organising theme. It is written for an audience of trainers, teachers, students and workers to develop practice in health and welfare.... This is a very good reader whose contents provide rich, varied and moving material for health and welfare professionals′ - Disability and Society

• IntroductionRoles and Relationships in Health and WelfarePART ONE: EXPERIENCE AND EXPERTISEWhat is a Profession? Experience versus Expertise - Jan WilliamsReflection-in-Action - Donald Sch[um]onLicense and Mandate - Everett C HughesIt′s Not What You Do but Who You Are - Jan WalmsleyCaring Roles and Caring RelationshipsProfessional Ideology or Organizational Tribalism? The Health Service-Social Work Divide - Gillian DalleyLabour Relations - Jenny Kitzinger, Josephine Green and Vanessa CouplandMidwives and Doctors on the Labour WardMeaningful Distances - Ruth PurtiloWounded Healers - Patrick WakelingAwakeningsThe Face-to-Face Interaction and After the Consultation - Gerry Stimson and Barbara WebbPregnancy and Childbirth - Elizabeth RobertsA Historical PerspectiveHow the Poor Die - George OrwellPART TWO: DIVERSITY AND DISCRIMINATIONFeminist Theory and Strategy in Social Work - Jill ReynoldsTowards an Anti-racist Curriculum in Social Work Training - Don NaikCommonalities and Diversities between Women Clients and Women Social Workers - Jalna Hanmer and Daphne StathamViolence against Black Women - Amina MamaGender, Race and State ResponsesBlack Nightingales - Yasmin AlibhaiMen - Sara Arber and Nigel GilbertThe Forgotten CarersThe Alienated - Gladys ElderGrowing Old TodayMaking Gardens from Wildernesses - Norma PitfieldThe Lives of Older WomenAcquired Hearing Loss - Maggie WoolleyAcquired OppressionPART THREE: EMPOWERMENT AND POWERIssues of Power in Health and Welfare - Roger GommFrom Curing or Caring to Defining Disabled People - Vic FinkelsteinA Community′s Adaptation to Deafness - Nora Ellen GroceEmpowerment and Oppression - David Ward and Audrey MullenderAn Indissoluble Pairing for Contemporary Social WorkNew Disability Services - Christopher Brown and Charles RingmaThe Critical Role of Staff in a Consumer-directed Empowerment ModelThe Barns Experiment - W David WillsResisting the System - Maggie Potts and Rebecca FidoAnita′s Story - Anita BinnsRules, Roles and Relationships - Sheelagh StrawbridgePART FOUR: REFLECTING ON PRACTICETrauma and Tedium - Barbara WebbAn Account of Living on a Children′s WardRitual and Rational Action in Hospitals - Gillian ChapmanA Feeling for Medicine - Naomi CraftPersonal and Medical Memories from Hillsborough - Tom HellerConflicts in the Residential Keyworker Role - Graham ConnellyThinking about Feelings in Group Care - John SimmondsReflections on Short-term Casework - Liz LloydEstablishing a Feminist Model of Groupwork in the Probation Service - Tara MistryWhen the Solution becomes a Part of the Problem - Robert Bor, Lucy Perry and Riva MillerConclusion - Kate LyonWhy Study Roles and Relationships?