"This is an account of Elissa Foster's moving experiences as a hospice volunteer, focusing in particular on communication and drawing on many stories of her experiences of being with dying people. It also reflects a critical engagement with a wide range of existing academic literature derived from sociological, anthropological and other kinds of studies of dying and hospice care. In bringing these two areas of experience and scholarship together, the author has produced a significant and insightful work, likely to be of great value to people involved both in hospice care and in developing academic perspectives on this. I congratulate the author on her achievement."—Clive SealeBrunel University"Communicating at the End of Life views out-patient hospice care through the eyes of a doctoral student doing ethnography by volunteering. The book offers an honest record of what volunteer visits feel like, moment by moment. New hospice volunteers and volunteer-coordinators will find the book of particular interest."—Arthur W. FrankUniversity of Calgary"This book offers extraordinary insight into the emotions and surprising beauty of dying experiences. Foster strikes just the right balance between personal experience and empirical rigor.”—Athena du Pre'University of West Florida"Although an abundance of literature concerned with end-of-life concerns has been rapidly growing in the last 10 years, much of the work has been from the viewpoint of the medical profession. Communicating at the End of Life alone deals with volunteers' experiences with palliative care. Its depiction of the hospice volunteer and, on a larger scale, of a volunteer in any social service offers a realistic overview of the limitations, difficulties, and pleasures of volunteer activities. It is also a realistic picture, although a sad one, of the sometimes ineffectual functioning of hospice organizations in general." --Viola Mecke, PsycCRITIQUES

• Preface; Part 1 Hospice as a Context of Health Care and Interpersonal Communication; Chapter 1 Beginnings; Chapter 2 Volunteer Training; Part 2 Entering the Country of the Dying; Chapter 3 Taking the First Steps; Chapter 4 The Volunteers’ Stories; Chapter 5 Going Out; Part 3 Communication as Improvisation; Chapter 6 Living in the Moment Between Life and Death; Chapter 7 Caring Without Conversation; Chapter 8 Being Together, Letting Go; Part 4 Communication at the Time of Death; Chapter 9 Endings; Chapter 10 Volunteers’ Reflections on the First Year; Chapter 11 Hospice and Communication at the End of Life; appendix1 Appendix;

"This is an account of Elissa Foster's moving experiences as a hospice volunteer, focusing in particular on communication and drawing on many stories of her experiences of being with dying people. It also reflects a critical engagement with a wide range of existing academic literature derived from sociological, anthropological and other kinds of studies of dying and hospice care. In bringing these two areas of experience and scholarship together, the author has produced a significant and insightful work, likely to be of great value to people involved both in hospice care and in developing academic perspectives on this. I congratulate the author on her achievement."—Clive SealeBrunel University"Communicating at the End of Life views out-patient hospice care through the eyes of a doctoral student doing ethnography by volunteering. The book offers an honest record of what volunteer visits feel like, moment by moment. New hospice volunteers and volunteer-coordinators will find the book of particular interest."—Arthur W. FrankUniversity of Calgary"This book offers extraordinary insight into the emotions and surprising beauty of dying experiences. Foster strikes just the right balance between personal experience and empirical rigor.”—Athena du Pre'University of West Florida"Although an abundance of literature concerned with end-of-life concerns has been rapidly growing in the last 10 years, much of the work has been from the viewpoint of the medical profession. Communicating at the End of Life alone deals with volunteers' experiences with palliative care. Its depiction of the hospice volunteer and, on a larger scale, of a volunteer in any social service offers a realistic overview of the limitations, difficulties, and pleasures of volunteer activities. It is also a realistic picture, although a sad one, of the sometimes ineffectual functioning of hospice organizations in general." --Viola Mecke, PsycCRITIQUES

• Preface; Part 1 Hospice as a Context of Health Care and Interpersonal Communication; Chapter 1 Beginnings; Chapter 2 Volunteer Training; Part 2 Entering the Country of the Dying; Chapter 3 Taking the First Steps; Chapter 4 The Volunteers’ Stories; Chapter 5 Going Out; Part 3 Communication as Improvisation; Chapter 6 Living in the Moment Between Life and Death; Chapter 7 Caring Without Conversation; Chapter 8 Being Together, Letting Go; Part 4 Communication at the Time of Death; Chapter 9 Endings; Chapter 10 Volunteers’ Reflections on the First Year; Chapter 11 Hospice and Communication at the End of Life; appendix1 Appendix;

"This is an account of Elissa Foster's moving experiences as a hospice volunteer, focusing in particular on communication and drawing on many stories of her experiences of being with dying people. It also reflects a critical engagement with a wide range of existing academic literature derived from sociological, anthropological and other kinds of studies of dying and hospice care. In bringing these two areas of experience and scholarship together, the author has produced a significant and insightful work, likely to be of great value to people involved both in hospice care and in developing academic perspectives on this. I congratulate the author on her achievement."—Clive SealeBrunel University"Communicating at the End of Life views out-patient hospice care through the eyes of a doctoral student doing ethnography by volunteering. The book offers an honest record of what volunteer visits feel like, moment by moment. New hospice volunteers and volunteer-coordinators will find the book of particular interest."—Arthur W. FrankUniversity of Calgary"This book offers extraordinary insight into the emotions and surprising beauty of dying experiences. Foster strikes just the right balance between personal experience and empirical rigor.”—Athena du Pre'University of West Florida"Although an abundance of literature concerned with end-of-life concerns has been rapidly growing in the last 10 years, much of the work has been from the viewpoint of the medical profession. Communicating at the End of Life alone deals with volunteers' experiences with palliative care. Its depiction of the hospice volunteer and, on a larger scale, of a volunteer in any social service offers a realistic overview of the limitations, difficulties, and pleasures of volunteer activities. It is also a realistic picture, although a sad one, of the sometimes ineffectual functioning of hospice organizations in general." --Viola Mecke, PsycCRITIQUES

• Preface; Part 1 Hospice as a Context of Health Care and Interpersonal Communication; Chapter 1 Beginnings; Chapter 2 Volunteer Training; Part 2 Entering the Country of the Dying; Chapter 3 Taking the First Steps; Chapter 4 The Volunteers’ Stories; Chapter 5 Going Out; Part 3 Communication as Improvisation; Chapter 6 Living in the Moment Between Life and Death; Chapter 7 Caring Without Conversation; Chapter 8 Being Together, Letting Go; Part 4 Communication at the Time of Death; Chapter 9 Endings; Chapter 10 Volunteers’ Reflections on the First Year; Chapter 11 Hospice and Communication at the End of Life; appendix1 Appendix;