Management Across Cultures

Richard M. Steers is Professor Emeritus of Management and former Vice Provost for International Affairs at the University of Oregon. A Past President of the National Academy of Management, he has authored over two dozen books and numerous research articles on topics ranging from employee motivation and organizational behavior to cross-cultural management. He served as senior editor for the Journal of World Business, co-author of The Global Mindset (2007), and co-editor of the Cambridge Handbook of Culture, Organization, and Work (2009). He has lectured extensively and served as a visiting professor at Oxford University, Rotterdam School of Management/Erasmus University, Nyenrode Business University, Hanyang University, Yonsei University, University of California-Irvine, and the University of Cape Town. Joyce S. Osland is the Lucas Endowed Professor Emerita of Global Leadership and former Executive Director of the Global Leadership Advancement Center at San Jose State University. She has authored over 170 books and publications, including Organizational Behavior: An Experiential Approach (David Kolb, et al., 2006). She is senior editor of Advances in Global Leadership (2020) and co-edited The SAGE Handbook of Contemporary Cross-Cultural Management (2020). Her many teaching awards include the Academy of Management's IMD Outstanding Educator Award. An expatriate for 14 years in seven countries, she has worked in international development, OD consulting, and taught at INCAE. She consults, trains, and lectures for various global organizations and doctoral programs. Betina Szkudlarek is Professor of Management at the University of Sydney Business School and a Strategic Sustainability and Growth Consultant with the United Nations. Her core research interests lie at the intersection of cross-cultural management, international HRM, and the management of diversity. Her work on intercultural training, refugee workplace integration, expatriation, repatriation, and global leadership has been published widely in research journals and featured in the international press. She is the lead editor of The SAGE Handbook of Contemporary Cross-Cultural Management (2020) and a co-editor of Advances in Global Leadership (2020). She has lectured and trained across four continents and has worked with several multinational corporations and not-for-profits on developing intercultural competence and fostering global leadership excellence.

'This updated edition continues to set the standard as a vital resource for anyone learning about - and preparing to work and thrive in - cross-cultural diversity. Drawing on their rich expertise in the field, the authors skillfully combine relevant theory with a wealth of practical examples, applications, and actions to support the development of our future global leaders' critical competencies.' B. Sebastian Reiche, IESE Business School, Spain

• Preface; Part I. Foundational Skills for Global Managers: 1. Global managers in a changing world; 2. Developing global management skills; Part II. Contextual Skills for Global Managers: 3. Cultural environments; 4. Organizational environments; 5. Managerial work environments; Part III. Relationship-building skills for global managers: 6. Leading people and organizations; 7. Communicating across cultures; 8. Managing responsibly; 9. Negotiating global agreements; 10. Managing global teams; 11. Working and living globally; 12. Lessons learned: a review; Appendix: National cultural models; Name and organization index; Subject index.