Edited by Graham Currie, Professor of Public Transport, Public Transport Research Group, Institute of Transport Studies, Department of Civil Engineering, Monash University, Australia

'The Handbook is a cogent and comprehensive overview of research issues and opportunities that characterize public transport. The research areas provide insightful perspectives drawing on international experiences in operations, planning, policy and governance with a look to future trends and developments. The Handbook is a timely resource for practitioners and academics who wish to better understand the complexities intrinsic to public transport and the importance and role of research in identifying fresh ideas and solutions to help advance the state of the industry for operators and decision makers.'

• Contents:1 Introduction to the Handbook of Public Transport Research 1Graham CurriePART I RESEARCH FOUNDATIONS, TRENDS AND FUTURES2 World transit research: state of the art 9Nicholas Fournier and Graham Currie3 Methodologies for empirical research on the link between the builtenvironment and transit use 30Laura Aston, Graham Currie, Md Kamruzzaman and Alexa DelboscPART II USER PERSPECTIVES4 Transit customer satisfaction research: is the customer always right? 57Madalena Harreman-Fernandes, Ehab Diab, Boer Cui, James DeWeese,Miles Crumley and Ahmed El-Geneidy5 Personal safety on public transport: research frontiers and new tools for anold problem 70Graham Currie, Mustafizur Rahaman, Carlyn Muir and Alexa Delbosc6 The power of design to enrich the public transport experience 92Selby Coxon, Robbie Napper, Ilya Fridman and Vincent Moug7 The paradigm shift in revenue protection research and practice 115Graham Currie and Alexa DelboscPART III POLICY PERSPECTIVES8 The governance of public transport: towards integrated design 137Wijnand Veeneman9 The total social cost (TSC) of public transport modes 156John Preston10 New approaches and insights to managing on-road public transport priority 172James Reynolds and Graham Currie11 Paying for public transport 202Joel Mendez, James Wood, Dristi Neog and Jeffrey BrownPART IV PLANNING AND OPERATIONAL PERSPECTIVES12 Public transport network resilience 226Menno Yap and Oded Cats13 Service reliability: a planning and operations perspective 252Niels van Oort14 Rail transit disruption management: a comprehensive review of strategiesand approaches 280Amer Shalaby, Lisa Li and Ehab Diab15 Demand management in urban railway systems: strategy, design, evaluation,monitoring and technology 314Zhenliang Ma, Haris N. Koutsopoulos, Anne Halvorsen and Jinhua Zhao16 Transit signal priority: research and practice review and future needs 340Amer Shalaby, Wen Xun Hu, Mike Corby, Andrew Wong and Daniel Zhou17 ACES technologies and public transport operations and control 373Juan Carlos Munoz, Ricardo Giesen, Felipe Delgado andOmar Ibarra-Rojas18 Research in public transport vehicle scheduling 388Tao Liu and Avishai (Avi) CederPART V SERVICE DEVELOPMENT AND FUTURE PERSPECTIVES19 Incorporating Mobility-on-Demand (MOD) and Mobility-as-a-Service(MaaS) automotive services into public transportation 410Emma Lucken and Susan Shaheen20 Large increases in bus use in Sweden: lessons learned 434Maria Börjesson, Margareta Friman and Masoud Fadaei21 Advances in transit customer information 454Kari Watkins, Candace Brakewood, Sean Barbeau and Aaron AntrimIndex 473

Edited by Graham Currie, Professor of Public Transport, Public Transport Research Group, Institute of Transport Studies, Department of Civil Engineering, Monash University, Australia

'The Handbook is a cogent and comprehensive overview of research issues and opportunities that characterize public transport. The research areas provide insightful perspectives drawing on international experiences in operations, planning, policy and governance with a look to future trends and developments. The Handbook is a timely resource for practitioners and academics who wish to better understand the complexities intrinsic to public transport and the importance and role of research in identifying fresh ideas and solutions to help advance the state of the industry for operators and decision makers.'

• Contents:1 Introduction to the Handbook of Public Transport Research 1Graham CurriePART I RESEARCH FOUNDATIONS, TRENDS AND FUTURES2 World transit research: state of the art 9Nicholas Fournier and Graham Currie3 Methodologies for empirical research on the link between the builtenvironment and transit use 30Laura Aston, Graham Currie, Md Kamruzzaman and Alexa DelboscPART II USER PERSPECTIVES4 Transit customer satisfaction research: is the customer always right? 57Madalena Harreman-Fernandes, Ehab Diab, Boer Cui, James DeWeese,Miles Crumley and Ahmed El-Geneidy5 Personal safety on public transport: research frontiers and new tools for anold problem 70Graham Currie, Mustafizur Rahaman, Carlyn Muir and Alexa Delbosc6 The power of design to enrich the public transport experience 92Selby Coxon, Robbie Napper, Ilya Fridman and Vincent Moug7 The paradigm shift in revenue protection research and practice 115Graham Currie and Alexa DelboscPART III POLICY PERSPECTIVES8 The governance of public transport: towards integrated design 137Wijnand Veeneman9 The total social cost (TSC) of public transport modes 156John Preston10 New approaches and insights to managing on-road public transport priority 172James Reynolds and Graham Currie11 Paying for public transport 202Joel Mendez, James Wood, Dristi Neog and Jeffrey BrownPART IV PLANNING AND OPERATIONAL PERSPECTIVES12 Public transport network resilience 226Menno Yap and Oded Cats13 Service reliability: a planning and operations perspective 252Niels van Oort14 Rail transit disruption management: a comprehensive review of strategiesand approaches 280Amer Shalaby, Lisa Li and Ehab Diab15 Demand management in urban railway systems: strategy, design, evaluation,monitoring and technology 314Zhenliang Ma, Haris N. Koutsopoulos, Anne Halvorsen and Jinhua Zhao16 Transit signal priority: research and practice review and future needs 340Amer Shalaby, Wen Xun Hu, Mike Corby, Andrew Wong and Daniel Zhou17 ACES technologies and public transport operations and control 373Juan Carlos Munoz, Ricardo Giesen, Felipe Delgado andOmar Ibarra-Rojas18 Research in public transport vehicle scheduling 388Tao Liu and Avishai (Avi) CederPART V SERVICE DEVELOPMENT AND FUTURE PERSPECTIVES19 Incorporating Mobility-on-Demand (MOD) and Mobility-as-a-Service(MaaS) automotive services into public transportation 410Emma Lucken and Susan Shaheen20 Large increases in bus use in Sweden: lessons learned 434Maria Börjesson, Margareta Friman and Masoud Fadaei21 Advances in transit customer information 454Kari Watkins, Candace Brakewood, Sean Barbeau and Aaron AntrimIndex 473