Digital Citizens and Crowdsourcing

Managing Engagement in the Public Sector

AvRegina Lenart

Inbunden, Engelska, 2026

Del i serien Policy, Administrative and Institutional Change series

1 528 kr

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Beskrivning

This resourceful book explores how public organizations can effectively design, implement and manage crowdsourcing initiatives. Regina Lenart highlights the vital role played by crowdsourcing in fostering openness, inclusivity and transparency in the public sector, despite rapid digital developments.Bridging theory and practice, this interdisciplinary book presents the current trends, tools and techniques for crowdsourcing, using international case studies to demonstrate crowdsourcing applications across a variety of economic, political and cultural contexts. The book looks to the future of crowdsourcing, examining the role of digital tools and citizen engagement in public decision-making, policy design and social problem-solving.Digital Citizens and Crowdsourcing is a valuable resource for scholars and students of public administration, digital governance, organisation studies, innovation and technology, and political science and public policy. Public managers and policymakers will also benefit from its insights into how to execute effective crowdsourcing campaigns and leverage collective intelligence for innovation in the public sector.

Produktinformation

Utgivningsdatum:2026-06-19
Mått:156 x 234 x undefined mm
Format:Inbunden
Språk:Engelska
Serie:Policy, Administrative and Institutional Change series
Förlag:Edward Elgar Publishing Ltd
ISBN:9781035388493

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Mer om författaren

Regina Lenart, Full Professor, Faculty of Management and Social Communication, Jagiellonian University, Poland

Recensioner i media

‘Digital Citizens and Crowdsourcing turns “engagement” into an actionable governance capability. With a nuanced view of risks—representation, data quality, and tokenism— the author provides tools and examples that help public organizations design participation that actually delivers public value. A rare blend of conceptual clarity and managerial pragmatism. Professor Regina Lenart maps the evolution of crowdsourcing in the public sector, offers a maturity framework for implementation, and illustrates lessons through global cases. This book shows how institutions can turn digital participation into measurable public value—while confronting ethics, inclusion, and data quality head-on. Essential reading for scholars and practitioners seeking trustworthy, participatory, and effective digital government.’

Innehållsförteckning

Contents:1 Towards citizen engagement: the emergence of crowdsourcing2 Theoretical foundations: fundamentals, process, andprinciples of crowdsourcing in the public sector3 Step by step: implementing and managing crowdsourcing inthe public sector4 Case study: crowd wisdom, crowd creation, crowd voting5 Towards more effective management: new trends incrowdsourcing in the public sector6 The road forward: future of crowdsourcing in the public sector