Scott F. Kiesling is Associate Professor of Linguistics at the University of Pittsburgh. His publications include the books Linguistic Variation and Change (2011) and Intercultural Discourse and Communication: The Essential Readings (Wiley-Blackwell 2005, co-edited with Christina Bratt Paulston).Christina Bratt Paulston is Professor Emerita of Linguistics at the University of Pittsburgh. Her numerous publications include Intercultural Discourse and Communication: The Essential Readings (Wiley-Blackwell 2005, co-edited with Scott F. Kiesling), Sociolinguistics: The Essential Readings (Blackwell 2003, co-edited with G. Richard Tucker), and Sociolinguistic Perspectives on Bilingual Education (1992).Elizabeth S. Rangel is Research Associate at Learning Research and Development Center (LRDC), a Cognitive Science Research Institute at the University of Pittsburgh. Her most recent publications include chapters in the third edition of the International Encyclopedia of Education (2010), and Innovative Learning Environments from the Organization for Economic Co-Operation and Development (2010).

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• Notes on Contributors viiPreface xvIntroduction xviiPart I Background 11 Intercultural Communication: An Overview 3Ingrid Piller2 Perspectives on Intercultural Discourse and Communication 19Leila Monaghan3 Cultures and Languages in Contact: Towards a Typology 37John EdwardsPart II Theoretical Perspectives 614 Interactional Sociolinguistics: Perspectives on Intercultural Communication 63John J. Gumperz and Jenny Cook-Gumperz5 Ethnography of Speaking 77Scott F. Kiesling6 Critical Approaches to Intercultural Discourse and Communication 90Ryuko Kubota7 Postmodernism and Intercultural Discourse: World Englishes 110Suresh CanagarajahPart III Interactional Discourse Features 1338 Turn-Taking and Intercultural Discourse and Communication 135Deborah Tannen9 Silence 158Ikuko Nakane10 Indirectness 180Michael Lempert11 Politeness in Intercultural Discourse and Communication 205Janet HolmesPart IV Intercultural Discourse Sites 22912 Anglo–Arab Intercultural Communication 231Eirlys E. Davies and Abdelali Bentahila13 Japan/Anglo-American Cross-Cultural Communication 252Steven Brown, Brenda Hayashi, and Kikue Yamamoto14 “Those Venezuelans are so easy-going!” National Stereotypes and Self-Representations in Discourse about the Other 272Lars Fant15 “Face,” Stereotyping, and Claims of Power: The Greeks and Turks in Interaction 292Maria Sifianou and Arýn Bayraktaroðlu16 Intercultural Communication and Vocational Language Learning in South Africa: Law and Healthcare 313Russell H. Kaschula and Pamela Maseko17 Indigenous–Mestizo Interaction in Mexico 337Rocío FuentesPart V Interactional Domains 36518 Translation and Intercultural Communication: Bridges and Barriers 367Eirlys E. Davies19 Cultural Differences in Business Communication 389John Hooker20 Intercultural Communication in the Law 408Diana Eades21 Medicine 430Claudia V. Angelelli22 Intercultural Discourse and Communication in Education 449Amanda J. Godley23 Religion as a Domain of Intercultural Discourse 482Jonathan M. WattIndex 496

Scott F. Kiesling is Associate Professor of Linguistics at the University of Pittsburgh. His publications include the books Linguistic Variation and Change (2011) and Intercultural Discourse and Communication: The Essential Readings (Wiley-Blackwell 2005, co-edited with Christina Bratt Paulston).Christina Bratt Paulston is Professor Emerita of Linguistics at the University of Pittsburgh. Her numerous publications include Intercultural Discourse and Communication: The Essential Readings (Wiley-Blackwell 2005, co-edited with Scott F. Kiesling), Sociolinguistics: The Essential Readings (Blackwell 2003, co-edited with G. Richard Tucker), and Sociolinguistic Perspectives on Bilingual Education (1992).Elizabeth S. Rangel is Research Associate at Learning Research and Development Center (LRDC), a Cognitive Science Research Institute at the University of Pittsburgh. Her most recent publications include chapters in the third edition of the International Encyclopedia of Education (2010), and Innovative Learning Environments from the Organization for Economic Co-Operation and Development (2010).

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• Notes on Contributors viiPreface xvIntroduction xviiPart I Background 11 Intercultural Communication: An Overview 3Ingrid Piller2 Perspectives on Intercultural Discourse and Communication 19Leila Monaghan3 Cultures and Languages in Contact: Towards a Typology 37John EdwardsPart II Theoretical Perspectives 614 Interactional Sociolinguistics: Perspectives on Intercultural Communication 63John J. Gumperz and Jenny Cook-Gumperz5 Ethnography of Speaking 77Scott F. Kiesling6 Critical Approaches to Intercultural Discourse and Communication 90Ryuko Kubota7 Postmodernism and Intercultural Discourse: World Englishes 110Suresh CanagarajahPart III Interactional Discourse Features 1338 Turn-Taking and Intercultural Discourse and Communication 135Deborah Tannen9 Silence 158Ikuko Nakane10 Indirectness 180Michael Lempert11 Politeness in Intercultural Discourse and Communication 205Janet HolmesPart IV Intercultural Discourse Sites 22912 Anglo–Arab Intercultural Communication 231Eirlys E. Davies and Abdelali Bentahila13 Japan/Anglo-American Cross-Cultural Communication 252Steven Brown, Brenda Hayashi, and Kikue Yamamoto14 “Those Venezuelans are so easy-going!” National Stereotypes and Self-Representations in Discourse about the Other 272Lars Fant15 “Face,” Stereotyping, and Claims of Power: The Greeks and Turks in Interaction 292Maria Sifianou and Arýn Bayraktaroðlu16 Intercultural Communication and Vocational Language Learning in South Africa: Law and Healthcare 313Russell H. Kaschula and Pamela Maseko17 Indigenous–Mestizo Interaction in Mexico 337Rocío FuentesPart V Interactional Domains 36518 Translation and Intercultural Communication: Bridges and Barriers 367Eirlys E. Davies19 Cultural Differences in Business Communication 389John Hooker20 Intercultural Communication in the Law 408Diana Eades21 Medicine 430Claudia V. Angelelli22 Intercultural Discourse and Communication in Education 449Amanda J. Godley23 Religion as a Domain of Intercultural Discourse 482Jonathan M. WattIndex 496