Kurt Kraiger is a Professor and Chair of the Department of Management, Fogelman College of Business and Economics, University of Memphis. He is a Fellow and former President of the Society of Industrial/Organizational Psychology (SIOP). He has edited three books on training, published over 65 scholarly papers, given nearly 40 invited talks, and made over 110 scientific presentations. He is currently an Associate Editor of the Journal of Business and Psychology and is on the editorial board of the Academy of Management: Learning and Education, Journal of Management, and Journal of Applied Psychology. Sigmar Malvezzi is Professor and Researcher of Fundação Dom Cabral, Brazil. He received his PhD at the Department of Organizational Behavior at the University of Lancaster, UK, and the degree of "Livre Docente" at the University of São Paulo, Brazil. He has lectured at the Institute of Psychology of the University of São Paulo and at the Business School of Fundação Getulio Vargas. His research has explored professional and career development with focus on the building of professional identity. His most recent book is Temas e Investigaciones en Psicología Organizacional y del Trabajo (2017). Nuno Rebelo dos Santos is Professor of Psychology at the University of Evora, Portugal. He is a chartered psychologist and has been invited speaker in many international scientific and professional meetings. He is a faculty member of several PhD and master courses, including the Erasmus Mundus Master Program in Work, Organizational and Personnel Psychology, as well as the PhD on Management at the University of Evora. He has worked for more than 25 years in executive training and development and his research is focused on performance development, cooperation and decent work. Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.

• About the Editors viiAbout the Contributors ixForeword xivSeries Preface xvRailway Children xvii1 The Psychology of Training, Development, and Performance Improvement 1Kurt Kraiger, Jonathan Passmore, Sigmar Malvezzi & Nuno Rebelo dos SantosSection I Training 112 The History of Training 13Sigmar Malvezzi3 Training Needs Analysis at Work 32Rodrigo R. Ferreira, Gardênia da Silva Abbad, and Luciana Mourão4 Training and Workplace Learning 50Karen Evans and Natasha Kersh5 Transfer of Socialization 68Alan M. Saks6 Encouraging Active Learning 92Nina Keith and Christian Wolff7 The Competencies of Effective Trainers and Teachers 117Darryl Gauld8 Training Evaluation 136Jonathan Passmore and Maria Joao Velez9 Knowledge Transfer and Organizational Learning 154Linda ArgoteSection II E-Learning 17110 Facilitation in E-Learning 173Annette Towler and Tyree Mitchell11 Effective Virtual Learning Environments 188Jean-Luc Gurtner12 Game- and Simulation-Based Approaches to Training 205Rebecca Grossman, Kyle Heyne, and Eduardo SalasSection III Personal and Professional Development in Organizations 22513 Training and Personal Development 227Kurt Kraiger and Thomas M. Cavanagh14 The Contribution of Talent Management to Organization Success 247David G. Collings15 Action Learning: Approaches, Applications, and Outcomes 261Lisa Anderson and Charlotte Coleman16 Knowledge-Sharing, Cooperation, and Personal Development 278Leonor Pais and Nuno Rebelo dos Santos17 Using Competences in Employee Development 303Robert A. Roe18 Personal Development Plan, Career Development, and Training 336Simon Beausaert, Mien Segers, and Therese Grohnert19 Leadership Development and Organizational Success 354Thomas Garavan, Fergal O’Brien, and Sandra Watson20 Structured Actions of Intentional Development 398Nuno Rebelo dos Santos and Leonor Pais21 Informal Learning and Development 419Valéria Vieira de Moraes and Jairo Eduardo Borges-AndradeSection IV Performance Management 43722 Performance Appraisal and Development 439Jeffrey R. Spence and Patricia L. Baratta23 Designing Feedback to Achieve Performance Improvement 462Manuel London and Edward M. Mone24 Using 360-Degree Feedback as a Development Tool 486Clive Fletcher25 Feedback, Development, and Social Networks 503Piet Van den Bossche, Sara van Waes, and Janine van der RijtIndex 521

Kurt Kraiger is a Professor and Chair of the Department of Management, Fogelman College of Business and Economics, University of Memphis. He is a Fellow and former President of the Society of Industrial/Organizational Psychology (SIOP). He has edited three books on training, published over 65 scholarly papers, given nearly 40 invited talks, and made over 110 scientific presentations. He is currently an Associate Editor of the Journal of Business and Psychology and is on the editorial board of the Academy of Management: Learning and Education, Journal of Management, and Journal of Applied Psychology. Sigmar Malvezzi is Professor and Researcher of Fundação Dom Cabral, Brazil. He received his PhD at the Department of Organizational Behavior at the University of Lancaster, UK, and the degree of "Livre Docente" at the University of São Paulo, Brazil. He has lectured at the Institute of Psychology of the University of São Paulo and at the Business School of Fundação Getulio Vargas. His research has explored professional and career development with focus on the building of professional identity. His most recent book is Temas e Investigaciones en Psicología Organizacional y del Trabajo (2017). Nuno Rebelo dos Santos is Professor of Psychology at the University of Evora, Portugal. He is a chartered psychologist and has been invited speaker in many international scientific and professional meetings. He is a faculty member of several PhD and master courses, including the Erasmus Mundus Master Program in Work, Organizational and Personnel Psychology, as well as the PhD on Management at the University of Evora. He has worked for more than 25 years in executive training and development and his research is focused on performance development, cooperation and decent work. Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.

• About the Editors viiAbout the Contributors ixForeword xivSeries Preface xvRailway Children xvii1 The Psychology of Training, Development, and Performance Improvement 1Kurt Kraiger, Jonathan Passmore, Sigmar Malvezzi & Nuno Rebelo dos SantosSection I Training 112 The History of Training 13Sigmar Malvezzi3 Training Needs Analysis at Work 32Rodrigo R. Ferreira, Gardênia da Silva Abbad, and Luciana Mourão4 Training and Workplace Learning 50Karen Evans and Natasha Kersh5 Transfer of Socialization 68Alan M. Saks6 Encouraging Active Learning 92Nina Keith and Christian Wolff7 The Competencies of Effective Trainers and Teachers 117Darryl Gauld8 Training Evaluation 136Jonathan Passmore and Maria Joao Velez9 Knowledge Transfer and Organizational Learning 154Linda ArgoteSection II E-Learning 17110 Facilitation in E-Learning 173Annette Towler and Tyree Mitchell11 Effective Virtual Learning Environments 188Jean-Luc Gurtner12 Game- and Simulation-Based Approaches to Training 205Rebecca Grossman, Kyle Heyne, and Eduardo SalasSection III Personal and Professional Development in Organizations 22513 Training and Personal Development 227Kurt Kraiger and Thomas M. Cavanagh14 The Contribution of Talent Management to Organization Success 247David G. Collings15 Action Learning: Approaches, Applications, and Outcomes 261Lisa Anderson and Charlotte Coleman16 Knowledge-Sharing, Cooperation, and Personal Development 278Leonor Pais and Nuno Rebelo dos Santos17 Using Competences in Employee Development 303Robert A. Roe18 Personal Development Plan, Career Development, and Training 336Simon Beausaert, Mien Segers, and Therese Grohnert19 Leadership Development and Organizational Success 354Thomas Garavan, Fergal O’Brien, and Sandra Watson20 Structured Actions of Intentional Development 398Nuno Rebelo dos Santos and Leonor Pais21 Informal Learning and Development 419Valéria Vieira de Moraes and Jairo Eduardo Borges-AndradeSection IV Performance Management 43722 Performance Appraisal and Development 439Jeffrey R. Spence and Patricia L. Baratta23 Designing Feedback to Achieve Performance Improvement 462Manuel London and Edward M. Mone24 Using 360-Degree Feedback as a Development Tool 486Clive Fletcher25 Feedback, Development, and Social Networks 503Piet Van den Bossche, Sara van Waes, and Janine van der RijtIndex 521