A-Z of Mediation

Marian Roberts is a qualified barrister and social worker and has been in continuous practice as a family mediator for over 30 years. She is a Visiting Fellow at the London School of Economics and Political Science and Professorial Research Associate at SOAS, University of London, where she teaches Alternative Dispute Resolution on their graduate programmes.

'This book is of a very high quality and will be an extremely useful resource for all interested in its subject matter. It provides an excellent signpost to the key literature, concepts and definitions associated with mediation.' - Trevor Buck, Professor of Socio-Legal Studies, De Montfort University, UK. 'The book will inspire trust. It appreciates the emerging academic and practical work in the mediation field. It also reflects the context of mediation and its relationship with ADR and other dispute resolution processes.' - Katherine Stylianou, Mediator and Senior Lecturer in Law, London South Bank University, UK. 'This book is eloquently written, clearly cross-referenced and comprehensive. It absolutely does what it says on the cover in providing a concise yet authoritative overview of mediation as a process of dispute resolution...All in all an excellent work which amply demonstrates the old adage that good things come in small packages.' - Reviewed by Lesley Saunders in Family Law 'This book by Marian Roberts is a treasure trove of information about mediation; its history, practice and development in recent years...we are lucky in the mediation community to have this wonderful resource available to us; helping to increase our awareness of where we come from and, I hope, guiding our development into the future.' - Reviewed by Laura Mackey for the College of Mediators

• ACASAdjudicationAlternative Dispute Resolution (ADR)AptitudeArbitrationArtistryAuthorityAutonomyBargaining PowerChildrenChild AbductionCivil And Commercial MediationCoercionCollaborative LawyeringCommunicationCommunity MediationCompetenceCompulsion ( See Coercion; Mandation; Voluntariness)ConciliationConfidentiality (See Privilege)ConflictConfucian MediationCourtsCraftCritiquesCultureDecision-MakingDisputesDomestic AbuseEarly Neutral Evaluation (ENE)Elder MediationEnvironmental MediationEthics (See Respect)European DevelopmentsEquity (See Fairness; Justice)Evaluative MediationFairnessFamily MediationFamily Justice SystemGenderGulliver, P.H.Harvard Negotiation Model (See Models Of Practice)Human RightsImpartialityIndustrial Mediation (See ACASL; Labour Mediation;Informal Justice (See Justice)International MediationJusticeLawLegal SystemLiteratureMandation (See Coercion; Compulsion; Voluntariness)MediationMediatorModels Of PracticeNegotiationNeutralityParty ControlPositional BargainingPowerPracticePrinciplesPrivilege (See Confidentiality)ProcessProfessional Regulation (See Standards)ResearchRespect ( See Ethics; Principles)Restorative Justice (See Victim-Offender Reparation)Shuttle MediationStandards (See Professional Regulation)StressStrategyStructureStyles Of PracticeSystems TheoryTheoryTherapyThird PersonsTrainingTransformative MediationTypologiesVoluntariness (See Coercion; Compulsion, Mandation; Principles)Women (See Gender).