Duncan Kitchin was appointed as a lecturer in Economics at the University of Liverpool, UK, in 1965 and went on to teach economics and organisational studies in a number of universities. He is also a qualified psychotherapist.

This book offers a highly readable and very concise introduction to organizational behavior that tells the lay person everything they need to know. It also provides a wealth of insights from the author’s vast experience as a teacher and practitioner in the field. This beautifully written book is destined to become a classic.Kevin Dowd, Professor of Finance and Economics, Durham University, UKThis book is relevant for anyone working with other people. Understanding what’s going on in an organization, and the likely barriers to survival and success, is a basic requirement in management. Having worked at a senior level with companies such as Philips, Times Newspapers Ltd and NEC, and as a past Chairman of West London CBI, and NEC SPS (UK), I see this second edition as an easy and understandable entry into the world of personal corporate survival.Ian Toombs, M.Sc. M.A. FCIPD, past Head of Personnel at NEC Europe LtdUniquely amongst management texts, Kitchin provides a comprehensive guide to essential management and leadership knowledge targeted at engineers. This thorough review of pertinent theory is grounded in the author’s direct experience, to provide a practical reference for both the student and the practicing engineer. Highly recommended.Brian Price, Lecturer in Engineering Systems & Management, Aston University, UK

• Contents Acknowledgements Preface List of Figures and Tables List of Case StudiesList of Illustrations CHAPTER 1 Groups and Group Processes CHAPTER 2 Organisational Culture CHAPTER 3 International Cultural Differences CHAPTER 4 Motivation CHAPTER 5 Stress CHAPTER 6 Organisational Politics CHAPTER 7 Leadership CHAPTER 8 Organisational Structures CHAPTER 9 CommunicationsCHAPTER 10 Managing Change in OrganisationsAppendix: McGregor’s Theories X and Y Case Study 1 The sales executives Case Study 2 The chief executives Index

Duncan Kitchin was appointed as a lecturer in Economics at the University of Liverpool, UK, in 1965 and went on to teach economics and organisational studies in a number of universities. He is also a qualified psychotherapist.

This book offers a highly readable and very concise introduction to organizational behavior that tells the lay person everything they need to know. It also provides a wealth of insights from the author’s vast experience as a teacher and practitioner in the field. This beautifully written book is destined to become a classic.Kevin Dowd, Professor of Finance and Economics, Durham University, UKThis book is relevant for anyone working with other people. Understanding what’s going on in an organization, and the likely barriers to survival and success, is a basic requirement in management. Having worked at a senior level with companies such as Philips, Times Newspapers Ltd and NEC, and as a past Chairman of West London CBI, and NEC SPS (UK), I see this second edition as an easy and understandable entry into the world of personal corporate survival.Ian Toombs, M.Sc. M.A. FCIPD, past Head of Personnel at NEC Europe LtdUniquely amongst management texts, Kitchin provides a comprehensive guide to essential management and leadership knowledge targeted at engineers. This thorough review of pertinent theory is grounded in the author’s direct experience, to provide a practical reference for both the student and the practicing engineer. Highly recommended.Brian Price, Lecturer in Engineering Systems & Management, Aston University, UK

• Contents Acknowledgements Preface List of Figures and Tables List of Case StudiesList of Illustrations CHAPTER 1 Groups and Group Processes CHAPTER 2 Organisational Culture CHAPTER 3 International Cultural Differences CHAPTER 4 Motivation CHAPTER 5 Stress CHAPTER 6 Organisational Politics CHAPTER 7 Leadership CHAPTER 8 Organisational Structures CHAPTER 9 CommunicationsCHAPTER 10 Managing Change in OrganisationsAppendix: McGregor’s Theories X and Y Case Study 1 The sales executives Case Study 2 The chief executives Index

Duncan Kitchin was appointed as a lecturer in Economics at the University of Liverpool, UK, in 1965 and went on to teach economics and organisational studies in a number of universities. He is also a qualified psychotherapist.

This book offers a highly readable and very concise introduction to organizational behavior that tells the lay person everything they need to know. It also provides a wealth of insights from the author’s vast experience as a teacher and practitioner in the field. This beautifully written book is destined to become a classic.Kevin Dowd, Professor of Finance and Economics, Durham University, UKThis book is relevant for anyone working with other people. Understanding what’s going on in an organization, and the likely barriers to survival and success, is a basic requirement in management. Having worked at a senior level with companies such as Philips, Times Newspapers Ltd and NEC, and as a past Chairman of West London CBI, and NEC SPS (UK), I see this second edition as an easy and understandable entry into the world of personal corporate survival.Ian Toombs, M.Sc. M.A. FCIPD, past Head of Personnel at NEC Europe LtdUniquely amongst management texts, Kitchin provides a comprehensive guide to essential management and leadership knowledge targeted at engineers. This thorough review of pertinent theory is grounded in the author’s direct experience, to provide a practical reference for both the student and the practicing engineer. Highly recommended.Brian Price, Lecturer in Engineering Systems & Management, Aston University, UK

• Contents Acknowledgements Preface List of Figures and Tables List of Case StudiesList of Illustrations CHAPTER 1 Groups and Group Processes CHAPTER 2 Organisational Culture CHAPTER 3 International Cultural Differences CHAPTER 4 Motivation CHAPTER 5 Stress CHAPTER 6 Organisational Politics CHAPTER 7 Leadership CHAPTER 8 Organisational Structures CHAPTER 9 CommunicationsCHAPTER 10 Managing Change in OrganisationsAppendix: McGregor’s Theories X and Y Case Study 1 The sales executives Case Study 2 The chief executives Index