Brilliant Coaching 4e: Become a manager who can coach

Julie Starr is an internationally recognised leadership coach, speaker and owner of Starr Coaching. For over 20 years she has delivered manager as coach training, internationally, to some of the world's best-known organizations including DHL; Mercedes; Burberry; Selfridges; Gucci; McCain Foods and NHS.Julie speaks and lectures on coaching and mentoring in industry. Her other books include The Coaching Manual, and The Mentoring Manual. These are recommended reading on coach and mentoring training programmes in the UK, Europe and beyond.

"Extremely effective tips on coaching principles backed up by true-to-life examples and exercises throughout. A ‘brilliant' tool for success." Stephen R. Covey, author, The 7 Habits of Highly Effective People“Julie's brilliant book unpacks coaching for managers in a way that is deceptively simple, practical and, above all, applicable.  Read the book, make a difference every day.” Myles Downey, author Effective Modern Coaching, Enabling Genius and The Enabling Manager“Julie Starr is an exceptional coach who has achieved true mastery of her craft… so, it is no surprise that Brilliant Coaching is much more than a practical guide to coaching at work.  Brilliant Coaching is Julie Starr sharing all her learning, wisdom, experience, and clarity about what it takes for you to become a coach at work.” Kim Morgan, MA, MCC, Founder and CEO of Barefoot Coaching Ltd"Julie has written one of the most helpful books on coaching that I have read. What I like about the book is that it addresses in a very down to earth way the many concerns that managers and leaders might have when adopting this method. However, no matter how much experience a coach has, they will benefit greatly from the middle section of the book addressing relationships, listening, questioning and feedback, and also the section on “Whose agenda?” There are countless examples of coaching questions and many coaching tips in separate boxes. Julie certainly knows her stuff." Sir John Whitmore, author of Coaching for Performance

• Introduction  Part 1: Awareness1. What is coaching?2. Coaching as an enabler of engagement3. What is the mindset of a coaching manager?4. How does our ego limit our ability to coach?  Part 2: Ability5. How to build rapport and relationship6. How to be a better listener7. How to ask effective questions8. Develop a flexible style of influence: the Steppingstones Model9. How to give constructive feedback  Part 3: Application10. Planned conversation; when the individual has the topic or agenda11. Planned conversations: when the manager has the topic or agenda12. Planned conversations: both the individual and the manager have topics to discuss13. Unplanned conversations: response coaching  Part 4: Action14. Take your learning forward