Towards the Knowledge Society

João Monteiro is Associate Professor of Computer Engineering in the Department of Industrial Electronics at the University of Minho in Guimaräes, Portugal.Paula Swatman is Professor of eBusiness and Director of the Institute for Management at the University of Koblenz-Landau in Germany, as well as Professor of Information Systems within the School of I.S. at Deakin University in Australia.Luis Valadares Tavares is Professor of Operational Research and Systems Engineering at IST - Technical University of Lisbon, Portugal, as well as President of IST's Center for Urban and Regional Systems and of the Portuguese eBusiness Society.

• Session One — eGovernment.- 1 Online Voting-Not only a Technical Challenge.- 2 The Impact of a Continuous Replenishment Program on Organisational Flexibility.- 3 Using Competitive Intelligence to Develop an Automated Visa Approval System.- Session Two — eMarkets.- 4 Design Components for Information Market Services: A Framework for Research and Practice.- 5 A Multidimensional Dynamic Regulation Model for E-Marketplaces: DYNEX.- 6 Measuring to Manage Electronic Commerce Technology: Estimating the Return on E-Commerce Technology.- 7 Systematic Design of an E-marketplace for Interior Products.- Session Three — Trust.- 8 On Long-Term Storage of Digitally Signed Documents.- 9 The Role of Trust in the Development of Web-based Customer Relationships.- 10 Specifying and Analysing Trust for Internet Applications.- 11 Integrating Model-based Security Risk Management into eBusiness Systems Development: The CORAS Approach.- Session Four — Fraud and Seccurity.- 12 Frauds and Information Technology: Analysis of the Influence on Accounting and Company Systems.- 13 State-Based Security Policy Enforcement in Component-Based E-Commerce Applications.- 14 IT Security — A Crucial Success Factor for e-Government!.- Session Five — eBusiness.- 15 The Supply chain Perspective of e-business Evolution.- 16 A Peer-to-Peer Business Model for the Music Industry.- 17 Analysing e-business Models.- Session Six — Design and Information Systems.- 18 An Information Extraction Support System from BBS Using Topic Mapping Based on Structure of Conversation with a 3-dimensional Space.- 19 Towards a Generic e-Market Design.- 20 Implementation Aspects of SET/EMV.- Session Seven — eLearning.- 21 Initiating eLearning via Workflow Management.- 22 An e-Education Platform for Teaching-LearningProcesses that are Difficult to Visualize.- 23 Applying External Solutions to Organizational Development: eLearning as a Platform for Internal Growth.- Session Eight — eBusiness: B2C and C2B.- 24 More Than Just a Lock in the Browser: A Global Consumer-Company Transaction Security Perspective.- 25 Eye-Catcher or Blind Spot?.- 26 Development of a Framework for Risks and Security in B2C E-Business.- 27 A Voucher-Integrated Trading Model for C2B and C2C E-Commerce System Development.- Session Nine — Technology and Design.- 28 Harmonise: A Solution for Data Interoperability.- 29 Using Workflow-based Systems for e-Services Provision.- 30 Local Area Network Management.- Session Ten — Public Services and Health.- 31 Electronic Prescriptions: Developments in Finland.- 32 Community Usage of the Online Conference Service: an Experience Report from three CS Conferences.- 33 Public Services: E-Governance and E-Health — What are we really talking about? ‘A Cure All for all Ills?’.- 34 Electronic Negotiations in a Highly Concurrent Environment.- Session Eleven — eBusiness: B2B.- 35 More than just a transaction: Conceptualising industry-based networks for virtual trading communities.- 36 Agent-based Bidding in Electronic Markets.- 37 IS Innovation: Adoption of B2B e-Commerce.- Session Twelve — Web Design.- 38 The Myth of WebEDI.- 39 A Web-Based Recommender System for end-of-use ICT Products.- 40 Extending Enterprise Portal Capabilities With a Workflow Meta-Component Framework.- Session Thirteen — Application of eCommerce and eBusiness.- 41 Managing Change Toward e-Business: Slovenian and Croatian Perspectives.- 42 Evolution and Success of Online Newspapers.- 43 Electronic B2B Markets as an e-Business Model. Empirical Study in the Spanish Construction Sector.- 44 TheEvolution of e-Commerce Strategy and Supply Chain Management Practices in the Steel Manufacturing Industry.- Session Fourteen — Procedures for eCommerce and eBusiness.- 45 Argumentative Procedures in e-Commerce Environments.- 46 Integration of Electronic Services in the Execution of Business Transactions.- 47 Is The Answer to the Machine Really in the Machine?.