Kishan Rana is Professor Emeritus, Foreign Service Institute of New Delhi, and Senior Fellow, DiploFoundation, Malta and Geneva. He served as Ambassador to Algeria, Czechoslovakia, Kenya, Mauritius, and Germany, and Consul-General in San Francisco. He was Archives By-Fellow at Churchill College, Cambridge University, 2004, and Public Policy Scholar at Woodrow Wilson Centre, Washington DC, 2005. He Chairs the India Committee of the Council for Security Cooperation in the Asia Pacific (CSCAP).

"In 21st Century Diplomacy, Ambassador Rana has produced an invaluable guide for junior diplomats to the fast-changing and demanding world in which they will work, and he has done so from the perspective of a senior and highly successful insider." -Paul Sharp, University of Minnesota Duluth, USA.

• Introduction PART I. THE INTERNATIONAL ENVIRONMENT 1. Globalized Diplomacy 2. Regional Diplomacy 3. The Diplomacy of Small States 4. Public Diplomacy and the Country Brand 5. Diaspora Diplomacy PART II. INSTITUTIONS AND PROCESSES 6. Foreign Ministries: Change and Reform 7. The Re-Invented Embassy 8. The Decision Process, Crisis and Risk Management 9. Improving Performance, Delivering Value 10. Information and Communication Technology in Diplomacy 11. The New Consular Diplomacy 12. Protocol in International Affairs PART III. CRAFT SKILLS 13. Professional Attributes 14. The Spoken Art and Advocacy 15. Writing Skills 16. Drafting Resolutions 17. Records of Discussion 18. Representational Entertainment 19. Training Exercises 20. Concluding Observations Bibliography Index

Kishan Rana is Professor Emeritus, Foreign Service Institute of New Delhi, and Senior Fellow, DiploFoundation, Malta and Geneva. He served as Ambassador to Algeria, Czechoslovakia, Kenya, Mauritius, and Germany, and Consul-General in San Francisco. He was Archives By-Fellow at Churchill College, Cambridge University, 2004, and Public Policy Scholar at Woodrow Wilson Centre, Washington DC, 2005. He Chairs the India Committee of the Council for Security Cooperation in the Asia Pacific (CSCAP).

"In 21st Century Diplomacy, Ambassador Rana has produced an invaluable guide for junior diplomats to the fast-changing and demanding world in which they will work, and he has done so from the perspective of a senior and highly successful insider." -Paul Sharp, University of Minnesota Duluth, USA.

• Introduction PART I. THE INTERNATIONAL ENVIRONMENT 1. Globalized Diplomacy 2. Regional Diplomacy 3. The Diplomacy of Small States 4. Public Diplomacy and the Country Brand 5. Diaspora Diplomacy PART II. INSTITUTIONS AND PROCESSES 6. Foreign Ministries: Change and Reform 7. The Re-Invented Embassy 8. The Decision Process, Crisis and Risk Management 9. Improving Performance, Delivering Value 10. Information and Communication Technology in Diplomacy 11. The New Consular Diplomacy 12. Protocol in International Affairs PART III. CRAFT SKILLS 13. Professional Attributes 14. The Spoken Art and Advocacy 15. Writing Skills 16. Drafting Resolutions 17. Records of Discussion 18. Representational Entertainment 19. Training Exercises 20. Concluding Observations Bibliography Index