Kishan Rana is Professor Emeritus, Foreign Service Institute of New Delhi, and Senior Fellow, DiploFoundation, Malta and Geneva. He served as Ambassador to Algeria, Czechoslovakia, Kenya, Mauritius, and Germany, and Consul-General in San Francisco. He was Archives By-Fellow at Churchill College, Cambridge University, 2004, and Public Policy Scholar at Woodrow Wilson Centre, Washington DC, 2005. He Chairs the India Committee of the Council for Security Cooperation in the Asia Pacific (CSCAP).

"In 21st Century Diplomacy, Ambassador Rana has produced an invaluable guide for junior diplomats to the fast-changing and demanding world in which they will work, and he has done so from the perspective of a senior and highly successful insider." -Paul Sharp, University of Minnesota Duluth, USA.

• About the SeriesList of AbbreviationsIntroductionPART I. THE INTERNATIONAL ENVIRONMENT1. Globalized Diplomacy2. Regional Diplomacy3. The Diplomacy of Small States4. Public Diplomacy and the Country Brand5. Diaspora DiplomacyPART II. INSTITUTIONS AND PROCESSES6. Foreign Ministries: Change and Reform7. The Re-Invented Embassy8. The Decision Process, Crisis and Risk Management9. Improving Performance, Delivering Value10. Information and Communication Technology in Diplomacy11. The New Consular Diplomacy: 12. Protocol in International AffairsPART III. CRAFT SKILLS13. Professional Attributes14. The Spoken Art and Advocacy15. Writing Skills16. Drafting Resolutions17. Records of Discussion18. Representational Entertainment19. Training Exercises20. Concluding ObservationsBibliographyIndex

Kishan Rana is Professor Emeritus, Foreign Service Institute of New Delhi, and Senior Fellow, DiploFoundation, Malta and Geneva. He served as Ambassador to Algeria, Czechoslovakia, Kenya, Mauritius, and Germany, and Consul-General in San Francisco. He was Archives By-Fellow at Churchill College, Cambridge University, 2004, and Public Policy Scholar at Woodrow Wilson Centre, Washington DC, 2005. He Chairs the India Committee of the Council for Security Cooperation in the Asia Pacific (CSCAP).

"In 21st Century Diplomacy, Ambassador Rana has produced an invaluable guide for junior diplomats to the fast-changing and demanding world in which they will work, and he has done so from the perspective of a senior and highly successful insider." -Paul Sharp, University of Minnesota Duluth, USA.

• About the SeriesList of AbbreviationsIntroductionPART I. THE INTERNATIONAL ENVIRONMENT1. Globalized Diplomacy2. Regional Diplomacy3. The Diplomacy of Small States4. Public Diplomacy and the Country Brand5. Diaspora DiplomacyPART II. INSTITUTIONS AND PROCESSES6. Foreign Ministries: Change and Reform7. The Re-Invented Embassy8. The Decision Process, Crisis and Risk Management9. Improving Performance, Delivering Value10. Information and Communication Technology in Diplomacy11. The New Consular Diplomacy: 12. Protocol in International AffairsPART III. CRAFT SKILLS13. Professional Attributes14. The Spoken Art and Advocacy15. Writing Skills16. Drafting Resolutions17. Records of Discussion18. Representational Entertainment19. Training Exercises20. Concluding ObservationsBibliographyIndex

Kishan Rana is Professor Emeritus, Foreign Service Institute of New Delhi, and Senior Fellow, DiploFoundation, Malta and Geneva. He served as Ambassador to Algeria, Czechoslovakia, Kenya, Mauritius, and Germany, and Consul-General in San Francisco. He was Archives By-Fellow at Churchill College, Cambridge University, 2004, and Public Policy Scholar at Woodrow Wilson Centre, Washington DC, 2005. He Chairs the India Committee of the Council for Security Cooperation in the Asia Pacific (CSCAP).

"In 21st Century Diplomacy, Ambassador Rana has produced an invaluable guide for junior diplomats to the fast-changing and demanding world in which they will work, and he has done so from the perspective of a senior and highly successful insider." -Paul Sharp, University of Minnesota Duluth, USA.

• About the SeriesList of AbbreviationsIntroductionPART I. THE INTERNATIONAL ENVIRONMENT1. Globalized Diplomacy2. Regional Diplomacy3. The Diplomacy of Small States4. Public Diplomacy and the Country Brand5. Diaspora DiplomacyPART II. INSTITUTIONS AND PROCESSES6. Foreign Ministries: Change and Reform7. The Re-Invented Embassy8. The Decision Process, Crisis and Risk Management9. Improving Performance, Delivering Value10. Information and Communication Technology in Diplomacy11. The New Consular Diplomacy: 12. Protocol in International AffairsPART III. CRAFT SKILLS13. Professional Attributes14. The Spoken Art and Advocacy15. Writing Skills16. Drafting Resolutions17. Records of Discussion18. Representational Entertainment19. Training Exercises20. Concluding ObservationsBibliographyIndex