Persuasive Communication, Third Edition

James B. Stiff, PhD, is Senior Director of Jury Consulting at The Focal Point, a national trial consulting firm. He routinely conducts persuasion research for a variety of civil and criminal matters. Dr. Stiff formerly served on the faculties of Michigan State University, Arizona State University, and the University of Kansas. His scholarly interests include persuasive communication, credibility assessment, and human information processing, and he has authored numerous book chapters and articles in academic journals.Paul A. Mongeau, PhD, is Associate Director and Professor at the Hugh Downs School of Human Communication at Arizona State University. His research focuses on interpersonal communication and social influence; particular areas of interest include cognitive processing of persuasive messages in group and public settings. Dr. Mongeau has served as editor of Communication Studies and the Journal of Social and Personal Relationships and is past president of the Western States Communication Association.

"Stiff and Mongeau present another masterful synthesis of persuasion research. The chronological framework provides historical context and enables the reader to clearly see the point–counterpoint that defines the development of scientific knowledge. In the third edition, crisp new examples, both classic and contemporary, vivify the writing and illustrate just how consequential persuasion is in the sciences, politics, health, and the law. This is an ideal stand-alone textbook for an undergraduate class that seeks to show what is known about persuasion and how we have come to know it. The succinct coverage of multiple research traditions makes the book equally valuable as base reading for a graduate class."--James Price Dillard, PhD, Department of Communication Arts and Sciences, The Pennsylvania State University"This revised third edition maintains the readability of the second edition while completely updating the research. It is an absolutely wonderful text. The presentation of most material is accomplished by pairing seminal studies--including accessible descriptions of research designs--with state-of-the-art, modern scholarship that indicates the trajectory of knowledge in each area. Like the prior editions, both of which I used in my classes, this is the perfect text for upper-division undergraduate or early graduate students in communication."--Mary Lynn Miller Henningsen, PhD, Department of Communication, Northern Illinois University"The content and organization of this book are ideal, and entirely in line with how I study and teach persuasion. The chapters on attitudes causing behaviors and behaviors causing attitudes are excellent; I know of no other texts that make this distinction, and it is an important one. I very much like the topic boxes in the third edition, which highlight major points like the use of order effects in jury consultation."--Thomas Feeley, PhD, Department of Communication, University at Buffalo, The State University of New York"I enjoyed the extensive discussion of the different psychological factors that underlie persuasive communication; mass communication majors will benefit from understanding these processes. The book not only provides a clear discussion of the factors that influence persuasion, but also goes into methodological aspects and does not shy away from current and past controversies in the field. The authors do an excellent job of teasing apart different concepts and explaining how they are related to each other and persuasion in general."--Judith E. Rosenbaum, PhD, Mass Communication Program, Albany State University, Georgia"I strongly recommend this book as a mid-level undergraduate text and general reference. It is very readable, with good examples."--Kathryn Greene, PhD, School of Communication and Information, Rutgers, The State University of New Jersey

• I. Fundamental Issues in Persuasion Research1. Concepts, Definitions, and Basic Distinctions2. Methods of Investigating Persuasive Communication3. Examining the Attitude–Behavior Relationship4. The Effects of Behavior on Attitudes5. Cognitive Response Models of PersuasionII. Components of Persuasive Transactions6. Source Characteristics in Persuasive Communication7. Persuasive Message Characteristics: Rational Appeals8. Persuasive Message Characteristics: Emotional Appeals9. Receiver Characteristics10. Characteristics of Persuasive SettingsIII. Persuasion Models11. Models of Interpersonal Compliance12. Producing and Resisting Influence Messages13. Persuasive Communication CampaignsEpilogueReferences