Ralph Fevre is Professor of Social Research at Cardiff University, UK. His publications include The Sociology of the Labour Markets (1992), The Demoralization of Western Culture (2000) and The New Sociology of Economic Behaviour (2003). Duncan Lewis is Professor of Management at Plymouth University, UK. His recent publications include articles in Public Management Review and Public Administration.Amanda Robinson is Senior Lecturer in Criminology at Cardiff University, UK. She has recently published in the Howard Journal of Criminal Justice, and in Violence Against Women: An International and Interdisciplinary Journal. Trevor Jones is Deputy Director of the School of Social Sciences, and Reader in Criminology at Cardiff University, UK. He is co-author of Plural Policing: A Comparative Perspective (2006) and Policy Transfer and Criminal Justice: Exploring US Influence Over British Crime Control (2006).

• List of tables and figuresPart one Chapter 1. A Bad Day at the Office Part two Chapter 2. Fairness and Rationality at Work Chapter 3. Civility and Respect at Work Chapter 4. Violence and Injury at Work Part three Chapter 5. The Briar Patch Chapter 6. The Office Chapter 7. Permanent White Water Chapter 8. Keeping the Faith Part four Chapter 9. The Troubled Workplace BibliographyFootnotesIndex

Ralph Fevre is Professor of Social Research at Cardiff University, UK. His publications include The Sociology of the Labour Markets (1992), The Demoralization of Western Culture (2000) and The New Sociology of Economic Behaviour (2003). Duncan Lewis is Professor of Management at Plymouth University, UK. His recent publications include articles in Public Management Review and Public Administration.Amanda Robinson is Senior Lecturer in Criminology at Cardiff University, UK. She has recently published in the Howard Journal of Criminal Justice, and in Violence Against Women: An International and Interdisciplinary Journal. Trevor Jones is Deputy Director of the School of Social Sciences, and Reader in Criminology at Cardiff University, UK. He is co-author of Plural Policing: A Comparative Perspective (2006) and Policy Transfer and Criminal Justice: Exploring US Influence Over British Crime Control (2006).

• List of tables and figuresPart one Chapter 1. A Bad Day at the Office Part two Chapter 2. Fairness and Rationality at Work Chapter 3. Civility and Respect at Work Chapter 4. Violence and Injury at Work Part three Chapter 5. The Briar Patch Chapter 6. The Office Chapter 7. Permanent White Water Chapter 8. Keeping the Faith Part four Chapter 9. The Troubled Workplace BibliographyFootnotesIndex