Feedback Fix

Joe Hirsch is an educator, leadership coach, and speaker. He earned an M.A. in Education from Yeshiva University, where he directs an education startup and is completing an Ed.D with a concentration in instructional leadership and innovation. His work has appeared in the Wall Street Journal, Educational Leadership, and other leading publications. He lives in Dallas with his wife and four children. This is his first book.

Anyone who has suffered through excruciating performance evaluations knows that giving and receiving feedback can be a fruitless experience, if not downright counterproductive. As an alternative, leadership and communication consultant Joe Hirsch introduces “feedforward,” a future-oriented approach. He explores six ways to fix traditional feedback. Citing numerous case studies, including data from multinational companies, state schools, leadership training facilities and new areas of research, he shows that feedforward is a life skill that is crucial to business, education, parenting, and more.

• ForewordMarshall GoldsmithIntroduction: A Butterfly Gets Its WingsPart I: The FixChapter 1: Why Traditional Feedback Needs FixingChapter 2: Feedforward: Six Tools To REPAIR the FutureRegeneratesExpands ParticularAuthenticImpactRefinesPart II: The UpgradeChapter 3: CreativityChapter 4: ConsciousnessChapter 5: TeamsChapter 6: AutonomyConclusion: Building Something More UsefulAbout the AuthorAcknowledgementsNotes