Moshe Haviv is a Professor of Statistics and Department Head at the Hebrew University in Jerusalem, Israel. He received his B.Sc. in Mathematics at Tel Aviv University, and his M.A. in Administrative Sciences and Ph.D. in Operations Research/Management Science both at Yale University. His research interests include Operations Research, Queueing Models, decision making and strategic behavior in queues, Markov decision processes, and large Markov chains. He is a member of the Center for Rationality at the Hebrew University, and is a visiting professor (summers) in Operations Management and Econometrics at the University of Sydney.

• The Exponential Distribution and the Poisson Process.- Introduction to Renewal Theory.- Introduction to Markov Chains.- From Single Server Queues to M/G/1.- Priorities and Scheduling in M/G/1.- M/G/1 Using Markov Chains and LSTs.- The G/M/1 Queueing System.- Continuous-time Markov Chains and Memoryless Queues.- Open Networks of Exponential Queues.- Closed Networks of Exponential Queues.- Insensitivity and Product-form Queueing Models.- Two-dimensional Markov Processes and their Applications to Memoryless Queues.

Moshe Haviv is a Professor of Statistics and Department Head at the Hebrew University in Jerusalem, Israel. He received his B.Sc. in Mathematics at Tel Aviv University, and his M.A. in Administrative Sciences and Ph.D. in Operations Research/Management Science both at Yale University. His research interests include Operations Research, Queueing Models, decision making and strategic behavior in queues, Markov decision processes, and large Markov chains. He is a member of the Center for Rationality at the Hebrew University, and is a visiting professor (summers) in Operations Management and Econometrics at the University of Sydney.

• The Exponential Distribution and the Poisson Process.- Introduction to Renewal Theory.- Introduction to Markov Chains.- From Single Server Queues to M/G/1.- Priorities and Scheduling in M/G/1.- M/G/1 Using Markov Chains and LSTs.- The G/M/1 Queueing System.- Continuous-time Markov Chains and Memoryless Queues.- Open Networks of Exponential Queues.- Closed Networks of Exponential Queues.- Insensitivity and Product-form Queueing Models.- Two-dimensional Markov Processes and their Applications to Memoryless Queues.

Moshe Haviv is a Professor of Statistics and Department Head at the Hebrew University in Jerusalem, Israel. He received his B.Sc. in Mathematics at Tel Aviv University, and his M.A. in Administrative Sciences and Ph.D. in Operations Research/Management Science both at Yale University. His research interests include Operations Research, Queueing Models, decision making and strategic behavior in queues, Markov decision processes, and large Markov chains. He is a member of the Center for Rationality at the Hebrew University, and is a visiting professor (summers) in Operations Management and Econometrics at the University of Sydney.

• The Exponential Distribution and the Poisson Process.- Introduction to Renewal Theory.- Introduction to Markov Chains.- From Single Server Queues to M/G/1.- Priorities and Scheduling in M/G/1.- M/G/1 Using Markov Chains and LSTs.- The G/M/1 Queueing System.- Continuous-time Markov Chains and Memoryless Queues.- Open Networks of Exponential Queues.- Closed Networks of Exponential Queues.- Insensitivity and Product-form Queueing Models.- Two-dimensional Markov Processes and their Applications to Memoryless Queues.