power of citizens and professionals in welfare encounters

The influence of bureaucracy, market and psychology

AvNanna Mik-Meyer

Häftad, Engelska, 2022

Del i serien Social and Political Power

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Beskrivning

This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.

Produktinformation

Utgivningsdatum:2022-08-16
Mått:156 x 234 x 10 mm
Vikt:259 g
Format:Häftad
Språk:Engelska
Serie:Social and Political Power
Antal sidor:176
Förlag:Manchester University Press
ISBN:9781526110299

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Mer om författaren

Nanna Mik-Meyer is Professor in Sociology in the Department of Organization at Copenhagen Business School

Innehållsförteckning

1 IntroductionPart I Power and professions in welfare work2 Professions, de-professionalisation and welfare work3 Soft power and welfare work4 Powerful encounters as seen from an interactionist perspectivePart II The bureaucratic, market and psychology-inspired contexts5 The bureaucratic context: administrator-client6 The market context: service-consumer7 The psychology-inspired context: coach-coacheePart III Welfare encounters in practice 8 The power of bureaucracy, market and psychology in citizen-staff encounters 9 ConclusionIndex

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