John C. Crawford is a former trustee of the Chartered Institute of Library and Information Professionals. John is also the former director of the Scottish Information Literacy Project, and has published extensively in librarianship and history. He holds BA, MA, PhD, FCLIP and FSA (Scot) qualifications. Christine Irving is a freelance information professional and Research Fellow. She was researcher / project officer for the Scottish Information Literacy Project and now plays a key role in the Community of Practice – Information Skills for a 21st Century Scotland. Christine has authored and co-authored online information literacy material, a national qualification in information literacy and the accompanying assessment material, journal articles, conference papers and book chapters. She holds a BA (Hons) in Information Management and an MSc in Lifelong Learning and Development.

"...well organised and presented logically, and the case studies are helpful in understanding current trends...recommended for librarians working in health and public libraries who wish to gain insights into current and future trends in information literacy in the UK, Europe and US."--ALJ Online Reviews,August 1 2014"With a U.K. focus, this book also looks at the leading role of the U.S. in the development of information literacy policy. Case studies and examples of good practice are included and discussed, drawn primarily from Europe, North America and Australasia; it also identifies examples from other countries."--LIS Trends blog, April 13, 2014"…They describe the history of information issues in the UK; the formation of information literacy policy; and relevant policy documents from the library and information science profession and elsewhere in the US, Australia, and the UK. They argue that information literacy is important in early childhood education, with examples from the UK and other countries, and explore information literacy activity in various situations: the workplace as compared to higher education…"--ProtoView.com, February 2014

• List of figures and tablesList of abbreviationsAcknowledgementsPrefaceAbout the authorsAbout the contributorsPart 1: OverviewChapter 1: Background to information policy: a brief historical introductionAbstract:Chapter 2: Information literacy policy within the wider context of information policyAbstractInformation policy and the information societyDefining information literacyInformation literacy policiesSummary of the chapterChapter 3: Relevant policy documents both from within and beyond the LIS professionAbstract:The United States and AustraliaGermanyDevolved nations within the United Kingdom: Scotland and WalesDigital policy documentsThe Chartered Institute of Library and Information Professionals (CILIP) and information literacySummary of the chapterChapter 4: Recognising information literacy as an early-years’ issueAbstract:The importance of information literacy in early yearsInformation literacy and lifelong learningEarly-years’ information literacyScottish case study: real and relevant – information and critical literacy skills for the twenty-first century learner (early and first level)Examples from the rest of the UK and other countriesThe road to information literacy: primary school children and their information-seeking behaviourCollaborative partnerships and information literacy opportunitiesSummary of the chapterPart 2: Specific areasChapter 5: The challenge of the work environmentAbstract:The rediscovery of the workplaceSkills development and the employability agendaThe role of higher educationIssues of definitionThe workplace and its problemsInformation needs and sources usedTraining issuesExamples of good practiceSummary of the chapterChapter 6: The Scottish Government Library: a case studyAbstract:IntroductionBackgroundInterview-based research resultsInternal achievementsExternal achievementsFuture activities and aims (suggestions from the original research)SG Library: measuring and evaluating our training for LILAC 2010Our evaluation process was divided into the following four stepsOutcomes of the LILAC research findingsFuture developments: what we are planning to doConclusionSummary of the chapterAppendix A Scottish Government Library Course FeedbackAppendix B Scottish Government Library Course Feedback – 3-week follow-upAppendix C Scottish Government Library Services FeedbackAppendix D Scottish Government Library Services Questionnaire (paper copy, no longer used)Appendix E Scottish Government Library Services Questionnaire email (evaluation research)Chapter 7: Information literacy in health management: supporting the public in their quest for health informationAbstract:IntroductionHealth information policy documents and frameworksThe need for health literacy skills – research findingsSupporting the public’s quest for health informationPublic library activities and initiativesPartnership workingSummary of the chapterChapter 8: Employability, informal learning and the role of the public libraryAbstract:The nature of information and information literacy in informal learningUsers and providersOrganisations and structuresMcNicol and Dalton’s cycle of learning in public librariesThe role of the public libraryPublic Libraries Information Offer schemeLinks with school librariesFundingPhysical spaceExamples of good practiceLearning and teaching issuesSummary of the chapterChapter 9: Value and impactAbstractWhat is impact?Indicators and guidelinesMeasuring impact at a national levelMethods of data collectionQuantitative methodsQualitative methodsObservationFocus groupsInterviewingResourcesExamples of impact and evaluationSummary of the chapterPart 3: Policymaking and Issues for the FutureChapter 10: Review and issues for the futureAbstractA review of issuesWhat is to be done?ReferencesIndex

John C. Crawford is a former trustee of the Chartered Institute of Library and Information Professionals. John is also the former director of the Scottish Information Literacy Project, and has published extensively in librarianship and history. He holds BA, MA, PhD, FCLIP and FSA (Scot) qualifications. Christine Irving is a freelance information professional and Research Fellow. She was researcher / project officer for the Scottish Information Literacy Project and now plays a key role in the Community of Practice – Information Skills for a 21st Century Scotland. Christine has authored and co-authored online information literacy material, a national qualification in information literacy and the accompanying assessment material, journal articles, conference papers and book chapters. She holds a BA (Hons) in Information Management and an MSc in Lifelong Learning and Development.

"...well organised and presented logically, and the case studies are helpful in understanding current trends...recommended for librarians working in health and public libraries who wish to gain insights into current and future trends in information literacy in the UK, Europe and US."--ALJ Online Reviews,August 1 2014"With a U.K. focus, this book also looks at the leading role of the U.S. in the development of information literacy policy. Case studies and examples of good practice are included and discussed, drawn primarily from Europe, North America and Australasia; it also identifies examples from other countries."--LIS Trends blog, April 13, 2014"…They describe the history of information issues in the UK; the formation of information literacy policy; and relevant policy documents from the library and information science profession and elsewhere in the US, Australia, and the UK. They argue that information literacy is important in early childhood education, with examples from the UK and other countries, and explore information literacy activity in various situations: the workplace as compared to higher education…"--ProtoView.com, February 2014

• List of figures and tablesList of abbreviationsAcknowledgementsPrefaceAbout the authorsAbout the contributorsPart 1: OverviewChapter 1: Background to information policy: a brief historical introductionAbstract:Chapter 2: Information literacy policy within the wider context of information policyAbstractInformation policy and the information societyDefining information literacyInformation literacy policiesSummary of the chapterChapter 3: Relevant policy documents both from within and beyond the LIS professionAbstract:The United States and AustraliaGermanyDevolved nations within the United Kingdom: Scotland and WalesDigital policy documentsThe Chartered Institute of Library and Information Professionals (CILIP) and information literacySummary of the chapterChapter 4: Recognising information literacy as an early-years’ issueAbstract:The importance of information literacy in early yearsInformation literacy and lifelong learningEarly-years’ information literacyScottish case study: real and relevant – information and critical literacy skills for the twenty-first century learner (early and first level)Examples from the rest of the UK and other countriesThe road to information literacy: primary school children and their information-seeking behaviourCollaborative partnerships and information literacy opportunitiesSummary of the chapterPart 2: Specific areasChapter 5: The challenge of the work environmentAbstract:The rediscovery of the workplaceSkills development and the employability agendaThe role of higher educationIssues of definitionThe workplace and its problemsInformation needs and sources usedTraining issuesExamples of good practiceSummary of the chapterChapter 6: The Scottish Government Library: a case studyAbstract:IntroductionBackgroundInterview-based research resultsInternal achievementsExternal achievementsFuture activities and aims (suggestions from the original research)SG Library: measuring and evaluating our training for LILAC 2010Our evaluation process was divided into the following four stepsOutcomes of the LILAC research findingsFuture developments: what we are planning to doConclusionSummary of the chapterAppendix A Scottish Government Library Course FeedbackAppendix B Scottish Government Library Course Feedback – 3-week follow-upAppendix C Scottish Government Library Services FeedbackAppendix D Scottish Government Library Services Questionnaire (paper copy, no longer used)Appendix E Scottish Government Library Services Questionnaire email (evaluation research)Chapter 7: Information literacy in health management: supporting the public in their quest for health informationAbstract:IntroductionHealth information policy documents and frameworksThe need for health literacy skills – research findingsSupporting the public’s quest for health informationPublic library activities and initiativesPartnership workingSummary of the chapterChapter 8: Employability, informal learning and the role of the public libraryAbstract:The nature of information and information literacy in informal learningUsers and providersOrganisations and structuresMcNicol and Dalton’s cycle of learning in public librariesThe role of the public libraryPublic Libraries Information Offer schemeLinks with school librariesFundingPhysical spaceExamples of good practiceLearning and teaching issuesSummary of the chapterChapter 9: Value and impactAbstractWhat is impact?Indicators and guidelinesMeasuring impact at a national levelMethods of data collectionQuantitative methodsQualitative methodsObservationFocus groupsInterviewingResourcesExamples of impact and evaluationSummary of the chapterPart 3: Policymaking and Issues for the FutureChapter 10: Review and issues for the futureAbstractA review of issuesWhat is to be done?ReferencesIndex