Anwei Feng is Reader in education at University of Wales, Bangor and has research interests in intercultural studies and bilingualism in education.Mike Byram is Professor Emeritus in Education at the University of Durham with research interest in policy and practice in intercultural education and language teaching.Mike Fleming is Professor of Education at Durham University with research interests in drama and arts education as well as intercultural education.

This anthology is another major achievement from the ‘Durham team’ and is by far their most honest and balanced volume in terms of theory, research and practice. The contributions, skillfully weaved together, offer thought-provoking and inspiring coverage of many untrodden paths of the vital scholarship on intercultural competence. A must read!

• Foreword - Adrian HollidayForeword - Anne Davidson-LundIntroduction – Education and Training: Becoming Interculturally Competent - Mike FlemingPart 1 – Investigations of Intercultural Encounters and LearningChapter 1 – Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews - Celia RobertsChapter 2 – Exporting the Multiple Market Experience and the SME Intercultural Paradigm - Terry MughanChapter 3 – Evolving Intercultural Identity during Living and Studying Abroad: Five Mexican Women Graduate Students - Phyllis RyanChapter 4 – Becoming Interculturally Competent in a Third Space - Anwei FengPart 2 – Reflections on Teaching and Learning ProgrammesChapter 5 – A Critical Perspective on Teaching Intercultural Competence in a Management Department - Gavin JackChapter 6 – Applying the Principles: Instruments for Intercultural Business Training - Barry TomalinChapter 7 – Intercultural Teacher: A Case Study of a Course - Ulla LundgrenChapter 8 – Using “Human Global Positioning System” as a Navigation Tool to the Hidden Dimension of Culture - Claudia FinkbeinerChapter 9 – Professional Training: Creating Intercultural Space in the Multi-ethnic Workplaces - Catharine ArakelianChapter 10 – The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on ‘Diversity Management’ - M. Guilherme, Glaser, E. and Mendez-Garcia, M.C.Afterword – Education, Training and Becoming Critical - Mike Byram

Anwei Feng is Reader in education at University of Wales, Bangor and has research interests in intercultural studies and bilingualism in education.Mike Byram is Professor Emeritus in Education at the University of Durham with research interest in policy and practice in intercultural education and language teaching.Mike Fleming is Professor of Education at Durham University with research interests in drama and arts education as well as intercultural education.

This anthology is another major achievement from the ‘Durham team’ and is by far their most honest and balanced volume in terms of theory, research and practice. The contributions, skillfully weaved together, offer thought-provoking and inspiring coverage of many untrodden paths of the vital scholarship on intercultural competence. A must read!

• Foreword - Adrian HollidayForeword - Anne Davidson-LundIntroduction – Education and Training: Becoming Interculturally Competent - Mike FlemingPart 1 – Investigations of Intercultural Encounters and LearningChapter 1 – Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews - Celia RobertsChapter 2 – Exporting the Multiple Market Experience and the SME Intercultural Paradigm - Terry MughanChapter 3 – Evolving Intercultural Identity during Living and Studying Abroad: Five Mexican Women Graduate Students - Phyllis RyanChapter 4 – Becoming Interculturally Competent in a Third Space - Anwei FengPart 2 – Reflections on Teaching and Learning ProgrammesChapter 5 – A Critical Perspective on Teaching Intercultural Competence in a Management Department - Gavin JackChapter 6 – Applying the Principles: Instruments for Intercultural Business Training - Barry TomalinChapter 7 – Intercultural Teacher: A Case Study of a Course - Ulla LundgrenChapter 8 – Using “Human Global Positioning System” as a Navigation Tool to the Hidden Dimension of Culture - Claudia FinkbeinerChapter 9 – Professional Training: Creating Intercultural Space in the Multi-ethnic Workplaces - Catharine ArakelianChapter 10 – The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on ‘Diversity Management’ - M. Guilherme, Glaser, E. and Mendez-Garcia, M.C.Afterword – Education, Training and Becoming Critical - Mike Byram

Anwei Feng is Reader in education at University of Wales, Bangor and has research interests in intercultural studies and bilingualism in education.Mike Byram is Professor Emeritus in Education at the University of Durham with research interest in policy and practice in intercultural education and language teaching.Mike Fleming is Professor of Education at Durham University with research interests in drama and arts education as well as intercultural education.

This anthology is another major achievement from the ‘Durham team’ and is by far their most honest and balanced volume in terms of theory, research and practice. The contributions, skillfully weaved together, offer thought-provoking and inspiring coverage of many untrodden paths of the vital scholarship on intercultural competence. A must read!

• Foreword - Adrian HollidayForeword - Anne Davidson-LundIntroduction – Education and Training: Becoming Interculturally Competent - Mike FlemingPart 1 – Investigations of Intercultural Encounters and LearningChapter 1 – Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews - Celia RobertsChapter 2 – Exporting the Multiple Market Experience and the SME Intercultural Paradigm - Terry MughanChapter 3 – Evolving Intercultural Identity during Living and Studying Abroad: Five Mexican Women Graduate Students - Phyllis RyanChapter 4 – Becoming Interculturally Competent in a Third Space - Anwei FengPart 2 – Reflections on Teaching and Learning ProgrammesChapter 5 – A Critical Perspective on Teaching Intercultural Competence in a Management Department - Gavin JackChapter 6 – Applying the Principles: Instruments for Intercultural Business Training - Barry TomalinChapter 7 – Intercultural Teacher: A Case Study of a Course - Ulla LundgrenChapter 8 – Using “Human Global Positioning System” as a Navigation Tool to the Hidden Dimension of Culture - Claudia FinkbeinerChapter 9 – Professional Training: Creating Intercultural Space in the Multi-ethnic Workplaces - Catharine ArakelianChapter 10 – The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on ‘Diversity Management’ - M. Guilherme, Glaser, E. and Mendez-Garcia, M.C.Afterword – Education, Training and Becoming Critical - Mike Byram