Cultural Intelligence in the World of Work

Yuan Liao (PhD, Simon Fraser University) is an Assistant Professor in the Managing People in Organizations Department at IESE Business School, Spain. She studies attitudes and behaviors in multicultural workplace and her work has appeared in the leading journals in the field of Cross-Cultural Management. She currently serves on the editorial boards of the Journal of International Business Studies and the Human Resource Management Review. David C Thomas (PhD University of South Carolina) is a Professor in the Gustavson School of Business, University of Victoria, Canada and Professor Emeritus of International Management at Simon Fraser University. He is the author of a dozen books including the bestselling Cultural Intelligence: Living and Working Globally, (2009, Berrett-Koehler Publishers). His book Cross-Cultural Management Essential Concepts (2008, Sage Publications) was the winner of the R. Wayne Pace Human Resource Development book of the year award for 2008. In addition, he has recently edited (with Peter B. Smith and Mark Peterson) The Handbook of Cross-Cultural Management Research from Sage Publications. His research on cross-cultural interactions in organizational settings has appeared in the leading journals in the field. He currently serves on the editorial boards of the Journal of International Business Studies, the Journal of Organizational Behavior, the International Journal of Cross-Cultural Management, and the European Journal of Cross-Cultural Competence and Management. Dr Thomas has consulted on cultural diversity issues with numerous organizations including, Tech Resources, Rio Tinto Group, Sun Microsystems, the Canadian Police College, the Royal Canadian Mounted Police, Citizenship and Immigration Canada, and Correctional Service Canada.

• Part I: Defining and Measuring Cultural Intelligence.- Chap 1: Cross- Cultural Competence Deep background of cross-cultural effectiveness.- Chap 2: Conceptualizing Cultural Intelligence; History of the development of the CQ construct.- Chap 3: Measuring Cultural Intelligence; Comparison of two CQ measures plus other contemporary measures of Cross-Cultural competence (effectiveness).- Part II: Antecedents of Outcomes of Cultural Intelligence.- Chap 4: Antecedents of Cultural Intelligence; Review of both theoretical and empirical papers.- Chap 5: Outcomes of Cultural Intelligence; Review of both theoretical and empirical papers.- Chap 6: Cultural Intelligence as a mediator or moderator.- Part II: Implications, Issues and Opportunities.- Chap 7: Issues and Controversies regarding Cultural Intelligence; Review of critiques of the construct as well as different approaches.- Chap 8: The Road Ahead.- Chap 9: Conclusion.