Co-creating Digital Public Services for an Ageing Society

Dr. Juliane Jarke is a senior researcher at the Institute for Information Management Bremen (ifib) and Centre for Media, Communication and Information Research (ZeMKI) at the University of Bremen. Prior to Bremen, she worked as a research associate at the Centre for the Study of Technology and Organisation (CSTO) at Lancaster University. Her research focuses on public sector innovation, digital (in)equalities, user-centric design and civic engagement. Juliane Jarke has co-edited The Datafication of Education (with Andreas Breiter, Routledge, 2019) and Probes as Participatory Design Practice (with Susanne Maaß, i-com, 2018). She serves as an independent expert to the European Commission on research and innovation projects covering Public Sector Innovation, eInfrastructures and Digital Science.

“This book is for those who have just begun research in the field of design, ageing and technology and look for a good companion to navigate the state of art and to study examples of well-tailored co-design projects. … Similarly, this book is a precious resource also for senior researchers and codesign practitioners … offer in-depth details of the design processes that STS researchers, designers, stakeholders, computer scientists, can find informative and inspiring.” (Linda Tonolli, TECNOSCIENZA, Vol. 12 (1), 2021)

• Chapter 1: Introduction.- Chapter 2: Ageing societies and technological innovation.- Chapter 3: Co-creating digital public services.- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens.- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz).- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen).- Chapter 7: Co-creation in practice III:  Co-creating age-friendly routes (Zaragoza).- Chapter 8: Learning from co-creation practice.- Chapter 9: Conclusion: Co-creating inclusive digital futures.- References.- Appendix.