Psychology of Communication

Dr. Jessica Röhner, is a post-doctoral research associate at the Department of Psychology, University of Bamberg, Germany. She studies faking behavior, the validity of indirect and direct assessment procedures, and diffusion model analyses. She has a Ph.D. (with a minor in philosophy) from Technical University of Chemnitz. In 2015 she was awarded the Hogrefe-Poster-Award on Psychological Assessment. Dr. Röhner is the author or coauthor of  7 monographs, 19 book chapters or encyclopaedia entries, and 10 papers in refereed scientific journals.Prof Astrid Schütz, is a professor at the Department of Psychology, University of Bamberg, Germany, where she leads the Personality Psychology and Assessment research group as well as the Competence Center for Applied Personnel Psychology. She studies the impact of personality and situational factors on social behavior. She is interested in how individual views and situational constraints shape social interaction – and how social interactions in turn affect well-being and effectiveness. She has developed qualitative and quantitative tools to measure self-concept, (implicit) attitudes, and interactive behavior. In using laboratory research as well as naturalistic studies she aims at better understanding the interplay of self-views and self-presentation with well-being and performance. She is also the University’s officer for gender fairness and served as the University’s Vice President (in the field of research and academic careers) from 2012 to 2015. She has been a professor of psychology at Chemnitz University of Technology from 1999-2011 and a visiting scholar at the University of Virginia, Case Western Reserve University, Universidad de Huelva, and the University of Southampton before she joined the University of Bamberg in 2011. Her current research interests includes personality differences and self-presentation as well as social interaction in face-to-face and virtual environments. Prof. Schütz authored or co-authored 14 books and 3 psychometric tests, co-edited 6 books or journal volumes, and authored or co-authored over 100 book chapters or encyclopedia entries. She has over 110 papers in refereed journals and over 160 conference presentations Her publications received over 7200 citations (h-index 41 in google scholar). She is associate editor of the Journal of Individual Differences and Frontiers in Psychology and member of the editorial board of Self and Identity. She has received funding for more than 10 research projects and has been awarded a Feodor Lynen Fellowship from the Alexander von Humboldt-Foundation. She is a fellow of the American Psychological Society and the Society of Experimental Social Psychology and has served as member of the Task force on European Research Funding of the German Rectors‘ Conference.

• 1.       Definitions1.1   What is communication?1.2   What is communication competency? 1.3   What is communication psychology?1.4   Summary and book recommendationsReferences 2.       Classical communication models2.1   An overview on models of communication2.2   Communication model by Shannon and Weaver2.3   Communication model by Schulz von Thun2.4   Maxim of communication by Grice2.5   Rules for successful communication by Rogers2.6   Communication model by Watzlawick2.7   Summary and book recommendations1.1   References 2.       An integrative communication model of Hargie and collegues2.1   Basics2.2   Characteristics of the person2.3   Characteristics of the situation2.4   Goals2.5   Mediating processes2.5.1.1   Cognitive processes2.5.1.2   Affective processes2.6   Response behavior2.7   Feedback2.8   Perception2.9   Summary and book recommendationsReferences 3.       Nonverbal communication3.1   Haptic signals3.2   Body language3.2.1.1   Gestures3.2.1.2   Head movements3.2.1.3   Body posture3.2.1.4   Eye contact3.2.1.5   Facial expression3.3   Proxemics3.4   Physical characteristics3.5   Summary and book recommendationsReferences 4.       Verbal communication4.1   Listening4.2   Questions4.3   Explanations4.4   Laughing and humor4.5   Summary and book recommendationsReferences 5.       Forms of communication5.1   Intrapersonal communication5.2   Interpersonal communication5.2.1.1   Individual communication5.2.1.2   Mass communication5.3   Summary and book recommendationsReferences Index of personsIndex of subjects