How to Provide Authentic Feedback in Medical Education

Ashley Gerhardson, Ph.D. earned a Bachelor of Science from the University of Arkansas-Fort Smith, a Master of Education in Workforce Development and Adult Education, a Doctor of Philosophy in Curriculum and Instruction from the University of Arkansas, and an Educational Leadership Certification from Arkansas State University. Dr. Gerhardson is the Director of Data Analytics and Institutional Research for the Arkansas Colleges of Health Education (ACHE). Prior to joining ACHE, Dr. Gerhardson served the Fort Smith Public Schools as an educator / instructional facilitator leading the implementation of curriculum, instructional practice, and assessment analysis. In 2019, she joined the Arkansas College of Osteopathic Medicine as the Board Preparation Specialist.Jana Baker, DO is currently the Associate Chief of Staff for Education at the Eastern Oklahoma VA Health Care System where she serves as the facility’s learning leader and oversees all clinical rotations. Dr. Baker graduated from Midwestern University’s Chicago College of Osteopathic Medicine and completed an Internal Medicine Residency at Oklahoma State University Medical Center in Tulsa, OK. She has worked as a Hospitalist in the Tulsa area and has over a decade of academic experience as a faculty member and in leadership roles at Oklahoma State University COM (OSU-COM) and Marian University COM (MU-COM).Donald Sefcik, DO, MBA, earned his DO degree from Midwestern University’s Chicago College of Osteopathic Medicine (MWU/CCOM) and an MBA from Purdue University. Dr. Sefcik is the Provost and Senior Vice President of Academic Affairs at the Arkansas Colleges of Health Education (ACHE). Prior to joining ACHE/ARCOM, he served as the Dean for the College of Osteopathic Medicine and Senior Vice President of Health Professions at Marian University. Previous administrative and academic roles include Senior Associate Dean and Professor (with tenure) in the College of Osteopathic Medicine at Michigan State University and Associate Dean and Professor (with tenure) at MWU/CCOM.Naunihal (Nina) Zaveri, MS, PhD earned her master’s in pharmacology/toxicology at Duquesne University in Pittsburgh, PA followed by a PhD in pharmacology from The Ohio State University in Columbus, OH. She has worked as a Research Scientist doing drug discovery and development in the biotechnology industry, followed by 13 years of academia in osteopathic and allopathic medical schools in the US. She recently completed her Fellowship with the International Association of Medical Science Educators (IAMSE), as well as a Diversity & Inclusion (DEI) Certificate program with eCornell University. She is a pharmacology and medical educator at the Arkansas Colleges of Health Education (ACHE) and is passionate about DEI, medical education research and scholarship, and leadership and followership. She is a member of the National Faculty for the National Boards of Osteopathic Medical Examiners (NBOME), and a member of the Executive Committee for the Division of Pharmacology Education (DPE) at the American Society for Pharmacology & Experimental Therapeutics (ASPET). She has been an active member of IAMSE for the past 10 years and participates in presentations at annual IAMSE conferences.

• 1. Overview of Feedback and Impact on Learners.- 2. The Dreyfus Model in Action.- 3. Feedback as Formative Practice.- 4. Feedback on Written Evaluations.- 5. Feedback for Clinical Skills in Medical Education.- 6. Two-Way Communication-The Course and Educator Evaluation Process.