Collective Employment Relations

Debbie Sanders is an employment relations specialist with over 30 years’ experience as a consultant, researcher, writer, and lecturer in this field. She has also led ER teams in unionised companies and been a union official. Today she runs Make Work Better, an employment relations consultancy, where she designed and delivers an executive education programme for some of the UK’s largest unionised organisations, helping to build capability in collective employment relations.Joseph Perry has extensive employment relations experience in unionised public, private and third-sector organisations including transport, law enforcement, utilities and politics. He has led HR and ER functions and worked internationally supporting organisations to achieve their goals through the effective management of collective employment relations and high performing teams. Joseph co-delivers the UKs only executive education programme for employment relations with Debbie Sanders. He studied Industrial Relations at the University of Keele.Richard Saundry is a leading academic authority on the management of discipline, grievance and workplace conflict. Having previously held posts at the Universities of Leeds, Sheffield, Central Lancashire and Plymouth, he is currently working on the development of the groundbreaking Skilled Managers research project at the University of Westminster. He is an author of 'Managing Employment Relations', the core CIPD text for Employee Relations, and edited 'Reframing Resolution' (Palgrave Macmillan, 2016). His research has been published in a wide range of leading international academic journals.

• Part I Introduction and Context.- Chapter 1 Introduction.- Chapter 2 Context and Concepts in Contemporary Collective Employment Relations.- Part II Strategy and Implementation.- Chapter 3 Creating an Effective Employment Relations Strategy.- Chapter 4 Building Employment Relations Teams.- Chapter 5 Constructive Behaviours for Effective Employment Relations.- Part III Working with Unions and Collective Voice.- Chapter 6 Informing and Consulting – Practical Processes and Structures for Employee Voice.- Chapter 7 Negotiation in Collective Employment Relations.- Chapter 8 Problem-solving with trade unions.- Part IV Managing Conflict.- Chapter 9 Managing industrial action.- Chapter 10 Rebuilding employment relationships.- Chapter 11 Measurement, evaluation and reporting .- Chapter 12 Concluding remarks - Building a strategic approach to employment relations.