Digital Transformation and Sustainability in South Asia

Parvaz Azharul Huq is a Professor and ex-chair in the Department of Public Administration, University of Rajshahi, Bangladesh. He was also the Director of the Centre for Governance and Development Studies (CGDS). He holds a PhD from Flinders University, Australia, and an MA in Development Studies from the Institute of Social Studies (ISS), Netherlands. Dr. Huq has worked as a visiting researcher and scholar for the University of London, Brown University, and Shanghai International Studies University, among others. He has devoted himself to undertaking wide-ranging research in the field of governance and development and has published articles in refereed journals and chapters in peer-reviewed books. He has experience working with various local and international organizations, i.e., the World Bank and Orbis International, and has completed various research projects. He is an active member of several international professional groups and networks. He has presented scholarly papers at various national and international conferences.Dr. Md Shafiul Islam is a Professor in the Department of Public Administration, University of Rajshahi. He did his Doctor of Philosophy (PhD) degree in good governance. In the last 20 years of teaching and research, Professor Islam has published over 25 articles and book chapters from reputed national and international publishing houses. Dr. Islam has already conducted about 32 research projects funded by the World Bank, UNESCO, the Ministry of Public Administration, the Ministry of Education, and so on. He was a visiting scholar at the Institute of Higher Education at Beijing Normal University, China, in 2017.His research interests include development, good governance, local government, rural development, education, SDG, 4iR, TVET, media, NIS, PPP, etc. Before joining the university as a faculty member, Mr. Islam worked as a journalist for several national English and Bengali newspapers in Bangladesh. He is a regular column writer for several national newspapers.Dr. Amani Moazzam is an Assistant Professor in the Institute of Administrative Sciences (IAS), University of the Punjab, Lahore, Pakistan. With a strong academic background and a deep commitment to public administration and policy studies, Dr. Moazzam has served the University of Punjab for over a decade with a reputation for excellence in teaching and research. Dr. Moazzam holds a PhD in Administrative Sciences, and her academic expertise spans a range of areas, including governance, public sector management, and organizational behavior. She is particularly interested in examining the intersection of gender, public sector management, and institutional reform, emphasizing public service delivery in Pakistan. She teaches undergraduate and graduate courses, inspiring students to critically engage with the complexities of public administration in a rapidly changing world. She has diverse experience in supervising students at MS and PhD levels. She is also the Managing Editor of a research journal Governance and Management Review (GMR).

• Chapter 1: Contextualizing Digital Transformation and Sustainability in South Asia.- Chapter 2: E-Governance and E-Government Bibliometric Analysis: Mapping Two Decades of Digital Transformation and Sustainability (2000–2025) .- Chapter 3: Digital Government Governance: Enhancing Public Service Delivery and Citizen Engagement in the Digital Age.- Chapter 4: Digital Governance in South Asia: Balancing Innovation, Democracy, and Inclusion. .- Chapter 5: Public Sector Strategic Management: Technological Integration among Public Servants in Sri Lanka and Bangladesh.- Chapter 6: The Pursuit of Equality and Justice: Addressing Digital Transformation to Achieve Sustainable Development Goals.- Chapter 7: Algorithmic Discrimination and Digital Exclusion: The Implications of AI-Based Governance in South Asia.- Chapter 8: Financial inclusion of women in digital financial services in South Asia: Evidence from Bangladesh.- Chapter 9: Smart Governance in South Asia: A Comparative Analysis of Digital Transformation in Local Government Systems of Bangladesh and Nepal     203.- Chapter 10: Cyber Security Governance in Pakistan: Institutional Gaps, Policy Failures, and Strategic Reforms.- Chapter 11: Digital Transformation in Pakistan: Challenges and Opportunities in Achieving SDGs.- Chapter 12: Dynamics of E-commerce Grievance Resolution in Bangladesh: A Case Study of the  Directorate of National Consumer Rights Protection.- Chapter 13: Transforming Public Service in Pakistan: Digital Governance Innovations in the Punjab Police Services.- Chapter 14: Digital Public Services in Fragile Settings: A Mixed-Methods Study of E-Recruitment in Afghanistan.- Chapter 15: Understanding Digital Transformation in Policing: A Case Study of Kolkata Police in West Bengal, India.- Chapter 16: Employee Adaptation to E-tax Administration in Sri Lanka: Problems and Prospects.- Chapter 17: Examining The Role of Technology-Based Innovation in the Transformation of the Public Sector in Bangladesh.- Chapter 18: Role of Digital Technologies on Tourism and Hospitality Management in Nepal: An Anthropological Review.- Chapter 19: Digital Corporate Governance in the South Asian Economy: A Study Grounded in Sri Lankan Evidence.- Chapter 20: Conclusion.