The Editors: Paul Gillaerts is Professor of Dutch at the Department for Translators and Interpreters of the Lessius Hogeschool in Antwerp, Belgium. He teaches Dutch applied linguistics courses on genre, style and text revision. His research concerns applied genre analysis of Dutch texts in professional, institutional and business settings.Philip Shaw has taught at universities in Thailand, Germany, England and Denmark, and is currently a professor both in the Department of English at Stockholm University and in the Section for Language and Communication at the Royal Technical Institute, Stockholm. He is interested in uses of English, mainly in business and academic settings, particularly across cultures and from a genre-analytic standpoint.

• Contents: Paul Gillaerts/Philip Shaw: Introduction: Genre and Norm – Paul Gillaerts: Direct Mail: Generic Integrity and Genre Norms – Birgitte Norlyk: Clashing Norms: Job Ads or Job Narratives – Elizabeth de Groot: The Genre Context of English Annual General Reports Published by Dutch and British Corporations – Frank van Meurs/Hubert Korzilius/Adriënne den Hollander: Testing the Effect of a Genre’s Form on its Target Group – Brigitte Planken/Dennis van Mierlo/Frank van Meurs: Testing the Effect of Genre Content – Dorien van de Mieroop: The Implications of Identity and Fact Construction for the Genre of Informative Speeches – Bas Andeweg/Jaap de Jong: Start with a Story: Theory versus Practice of the Anecdote as Speech Introduction Technique – Geert Jacobs: The Dos and Don’ts of Writing Press Releases (and how Learners Act upon them) – Richard Nordberg/Philip Shaw: Norms and Power in Learner Genres and Workplace Genres – Miguel F. Ruiz-Garrido: Conceptualising and Teaching Business Reports.