Creating the New Worker

Jean-Pierre Durand is Professor of Sociology at Université d’Evry Paris-Saclay, France, and Editor-founder of La Nouvelle Revue du Travail.

• 1. Introduction.- 2. Lean Management: The Invisible Revolution.- 3. The New Worker: Fractured Identities and Denied Recognition.- 4. The New Worker Dispossessed of Work.- 5. The New Worker in Service Activities.- 6. The Impossible Rationalisation of Service Activities.- 7. Two Scenarios for the Future.- 8. Conclusion: What Comes After Work.