Artificial Intelligence and Human Institutions

This treatise argues that successful applications of artificial intelligence are possible only within an understanding of human institutions and the limitations of technology. Products of artificial intelligence research are becoming widely available to non-specialists using low-cost computer systems, but there has been a lack of communication between researchers and community groups. Taking the "weak AI" position, the book explores the way insights and tools from artificial intelligence can be valuable in coming to terms with real world problems. Drawing on the author's extensive practical experience in AI research and management, the book brings together case studies from the fields of education, training, business, engineering, defence, health and community work, and suggests future directions. The book seeks to use AI concepts to illuminate the practical and theoretical concerns of institutions and organizations, opening up possibilities for new areas of collaborative work, and revealing new sources of references and ideas.