Dr. oec. HSG Andreas Wittmer (1973) is Managing Director of the Center for Aviation Competence at the University of St. Gallen where he also holds courses. He is a guest professor at several international universities in the fields of Aviation Management and Economics. He is President of the Swiss Aerospace Cluster and works as a freelance aircraft accident investigator for the Aircraft Accident Investigation Office of Switzerland. Prof. Dr. rer. pol. Thomas Bieger (1961) has been a full Professor of Business Administration specializing in Tourism since 1999 and is the Director of the Institute for Systemic Management and Public Governance at the University of St. Gallen. He is President of the University of St. Gallen and Chairman of the Academic Committee of the CEMS (Community of European Management Schools). He has held guest professorships at several international universities and is active in the boards of several different companies. Prof. Dr. iur. Roland Muller is a Professor of Private, Commercial and Aviation Law and President of the Center for Aviation Competence at the University of St. Gallen. He serves in several boards as member and president and holds guest professorships at several universities. Furthermore, he is senior partner at the University of St. Gallen's Center for Corporate Governance.

• Preface.- 1 Management Summary.- 2 Fundamentals and Structure of Aviation Systems.- 3 The Environment of Aviation.- Part I: The Supply Side of Aviation.- 4 From the Aviation Value Chain to the Aviation System.- 5 Airline Strategy from Network Management to Business Models.- 6 Managing Airport Infrastructure.- Part II: The Demand Side of Aviation.- 7 Marketing in Aviation.- 8 Passenger Behavior.- 9 Risk, Safety and Security.- Part III: Steering and Controlling the System of Aviation.- 10 Aviation Governance.- 11 Risk Management in Aviation.- 12 Authorities and Regulation in Aviation.

Dr. oec. HSG Andreas Wittmer (1973) is Managing Director of the Center for Aviation Competence at the University of St. Gallen where he also holds courses. He is a guest professor at several international universities in the fields of Aviation Management and Economics. He is President of the Swiss Aerospace Cluster and works as a freelance aircraft accident investigator for the Aircraft Accident Investigation Office of Switzerland. Prof. Dr. rer. pol. Thomas Bieger (1961) has been a full Professor of Business Administration specializing in Tourism since 1999 and is the Director of the Institute for Systemic Management and Public Governance at the University of St. Gallen. He is President of the University of St. Gallen and Chairman of the Academic Committee of the CEMS (Community of European Management Schools). He has held guest professorships at several international universities and is active in the boards of several different companies. Prof. Dr. iur. Roland Muller is a Professor of Private, Commercial and Aviation Law and President of the Center for Aviation Competence at the University of St. Gallen. He serves in several boards as member and president and holds guest professorships at several universities. Furthermore, he is senior partner at the University of St. Gallen's Center for Corporate Governance.

• Preface.- 1 Management Summary.- 2 Fundamentals and Structure of Aviation Systems.- 3 The Environment of Aviation.- Part I: The Supply Side of Aviation.- 4 From the Aviation Value Chain to the Aviation System.- 5 Airline Strategy from Network Management to Business Models.- 6 Managing Airport Infrastructure.- Part II: The Demand Side of Aviation.- 7 Marketing in Aviation.- 8 Passenger Behavior.- 9 Risk, Safety and Security.- Part III: Steering and Controlling the System of Aviation.- 10 Aviation Governance.- 11 Risk Management in Aviation.- 12 Authorities and Regulation in Aviation.

Dr. oec. HSG Andreas Wittmer (1973) is Managing Director of the Center for Aviation Competence at the University of St. Gallen where he also holds courses. He is a guest professor at several international universities in the fields of Aviation Management and Economics. He is President of the Swiss Aerospace Cluster and works as a freelance aircraft accident investigator for the Aircraft Accident Investigation Office of Switzerland. Prof. Dr. rer. pol. Thomas Bieger (1961) has been a full Professor of Business Administration specializing in Tourism since 1999 and is the Director of the Institute for Systemic Management and Public Governance at the University of St. Gallen. He is President of the University of St. Gallen and Chairman of the Academic Committee of the CEMS (Community of European Management Schools). He has held guest professorships at several international universities and is active in the boards of several different companies. Prof. Dr. iur. Roland Muller is a Professor of Private, Commercial and Aviation Law and President of the Center for Aviation Competence at the University of St. Gallen. He serves in several boards as member and president and holds guest professorships at several universities. Furthermore, he is senior partner at the University of St. Gallen's Center for Corporate Governance.

• Preface.- 1 Management Summary.- 2 Fundamentals and Structure of Aviation Systems.- 3 The Environment of Aviation.- Part I: The Supply Side of Aviation.- 4 From the Aviation Value Chain to the Aviation System.- 5 Airline Strategy from Network Management to Business Models.- 6 Managing Airport Infrastructure.- Part II: The Demand Side of Aviation.- 7 Marketing in Aviation.- 8 Passenger Behavior.- 9 Risk, Safety and Security.- Part III: Steering and Controlling the System of Aviation.- 10 Aviation Governance.- 11 Risk Management in Aviation.- 12 Authorities and Regulation in Aviation.