Modernizing Processes in Public Administrations

Process Management in the Age of e-Government and New Public Management

AvJörg Becker,Lars Algermissen

Inbunden, Engelska, 2012

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Beskrivning

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Produktinformation

Utgivningsdatum:2012-01-13
Mått:155 x 235 x 25 mm
Vikt:705 g
Format:Inbunden
Språk:Engelska
Serie:BPM Competence
Antal sidor:336
Upplaga:2012
Förlag:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN:9783642213557

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Innehållsförteckning

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.

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