From the reviews: "The book is a timely addition to publicly available knowledge on the current state of e-commerce firms, markets and government policy. In particular, the book highlights the challenges and unresolved issues facing company managers and policy makers. It encourages e-commerce firms to employ business models that incorporate revenue plans and to adopt new technological mechanisms that respond to customer needs. It encourages governments to resolve issues on privacy, security and taxation. Furthermore, the book shows e-business is becoming an integral part of 'traditional' business processes." (Michael SCHIPP, Communications and Strategies, Vol. 58 (2), 2005)

• 1: The phenomenon of the dot com crash.- Building new generation e-business: exploiting the opportunities of today.- B2C e-commerce: a frictionless market is not in sight — arguments, empirics and policy implications.- 2: Business models.- Looking beyond the dot corn bubble: exploring the form and function of business models in the electronic marketplace.- Business models and e-metrics, a state of the art.- Click and brick electronic commerce.- 3: The challenge of new applications.- Prosumers as service configurators — vision, status and future requirements.- Business-to-business electronic commerce: the convergence of relationships, networked supply chains and value webs.- 4: Mobile technology moves on.- Mobile commerce technologies and services: a SME user’s perspective.- The development of location based services in mobile commerce.- Employing mobile communities for marketing consumer goods.- 5: Policy challenges.- E-commerce and Internet access in the European Union and the United States.- Privacy and regulation in a digital age.- Cities, electronic commerce, and local policies.

From the reviews: "The book is a timely addition to publicly available knowledge on the current state of e-commerce firms, markets and government policy. In particular, the book highlights the challenges and unresolved issues facing company managers and policy makers. It encourages e-commerce firms to employ business models that incorporate revenue plans and to adopt new technological mechanisms that respond to customer needs. It encourages governments to resolve issues on privacy, security and taxation. Furthermore, the book shows e-business is becoming an integral part of 'traditional' business processes." (Michael SCHIPP, Communications and Strategies, Vol. 58 (2), 2005)

• 1: The phenomenon of the dot com crash.- Building new generation e-business: exploiting the opportunities of today.- B2C e-commerce: a frictionless market is not in sight — arguments, empirics and policy implications.- 2: Business models.- Looking beyond the dot corn bubble: exploring the form and function of business models in the electronic marketplace.- Business models and e-metrics, a state of the art.- Click and brick electronic commerce.- 3: The challenge of new applications.- Prosumers as service configurators — vision, status and future requirements.- Business-to-business electronic commerce: the convergence of relationships, networked supply chains and value webs.- 4: Mobile technology moves on.- Mobile commerce technologies and services: a SME user’s perspective.- The development of location based services in mobile commerce.- Employing mobile communities for marketing consumer goods.- 5: Policy challenges.- E-commerce and Internet access in the European Union and the United States.- Privacy and regulation in a digital age.- Cities, electronic commerce, and local policies.

From the reviews: "The book is a timely addition to publicly available knowledge on the current state of e-commerce firms, markets and government policy. In particular, the book highlights the challenges and unresolved issues facing company managers and policy makers. It encourages e-commerce firms to employ business models that incorporate revenue plans and to adopt new technological mechanisms that respond to customer needs. It encourages governments to resolve issues on privacy, security and taxation. Furthermore, the book shows e-business is becoming an integral part of 'traditional' business processes." (Michael SCHIPP, Communications and Strategies, Vol. 58 (2), 2005)

• 1: The phenomenon of the dot com crash.- Building new generation e-business: exploiting the opportunities of today.- B2C e-commerce: a frictionless market is not in sight — arguments, empirics and policy implications.- 2: Business models.- Looking beyond the dot corn bubble: exploring the form and function of business models in the electronic marketplace.- Business models and e-metrics, a state of the art.- Click and brick electronic commerce.- 3: The challenge of new applications.- Prosumers as service configurators — vision, status and future requirements.- Business-to-business electronic commerce: the convergence of relationships, networked supply chains and value webs.- 4: Mobile technology moves on.- Mobile commerce technologies and services: a SME user’s perspective.- The development of location based services in mobile commerce.- Employing mobile communities for marketing consumer goods.- 5: Policy challenges.- E-commerce and Internet access in the European Union and the United States.- Privacy and regulation in a digital age.- Cities, electronic commerce, and local policies.